The quality of the food as well as portion size has been getting worse over the past three years. We can for my wife's birthday dinner. The shrimp she ordered was rubbery and over cooked. Her baked potato was hard and hardly cooked at all. The chicken soup as well as the coffee was lukewarm. We did complain and the manager didn't even bother to come out to address the problem, our waitress offered us a free desert and that was it. It appears that since the next generation of the family took over running the place, tradition, food quality, and guess service have gone out the window in favor of profit and saving a buck. The only plus was our poor waitress Autumn who did everything she could to try to rectify the situation. This is really sad because when Dorothy and the previous custodians of the place were in charge the food was great and there were never any issues. We'll be heading across the street to Zhenders for our next visit.
Natalia
Nice server, cute costumes, but food is bad. Some of it very salty, some of it very bland. Wouldn't recommend if you want to enjoy a meal. But is part of the Frankenmuth experience I suppose!
Stefanie
The restaurant is adorable! Our server was excellent and the food was amazing! Huge portions and so many options. The world's famous chicken it was! This place is a must eat restaurant if you're in Frankenmuth.
Kristina
Beef for sauerbraten is wrong texture. Pork loin is good. The young folks at check in were confused and probably needed more training.
Laurie Angelucci
Everything was delicious! Service was excellent. Definitely hope to return someday. Highly recommend.
Jennifer
I made a reservation for 7:15 and was seated right away, but unfortunately the service was disappointing. Our server didn't seem to know much about the menu — when we asked if they had Labatt's, she said she didn't know anything about beer. I ended up ordering a Budweiser, which came out warm, in a warm mug. I also asked about the wine flight, and again, she didn't know, so I had to find it on the menu myself and point it out. We ordered the chicken dinner, and when she brought it out, she said, “The kitchen's getting ready to close. Is there anything else you need?” — and this was only around 7:45. We hadn't even started eating yet! Then around 8:15, I noticed other people were still being seated and ordering food. When I asked what time the kitchen actually closes, she said she didn't know. Overall, the experience felt rushed and unwelcoming — like the staff just wanted to go home. The food wasn't great either, which made the poor service even more disappointing. Honestly, I'm not sure I'll be back.
Amber
We were visiting Frankenmuth for a quick day trip, and after reading reviews about the Bavarian Inn we decided to give it a try. Our server, Ella, was absolutely delightful. She was friendly, kind, and had a great sense of humor for all of the questions we had. The Inn is lovely and obviously an important part of the town of Frankenmuth. The food was good. We aren't savvy to German cuisine, so we tried a lot of new things. We really enjoyed the pretzel, chicken, potatoes, carrot salad, and cranberry salad. The cost seemed to be more about the experience than the food. Know that if you are there at lunch but you are only given the dinner menu, you can still order the lunch portion and get the price...which we didn't know! Bonus: we loved the strolling accordion player!
Mike
The staff was amazing. The host, food server and supervisor went above and beyond helping my father and I tonight with our reservation and dinner. The staff truly made us feel welcomed. We will be back in the future. Thanks again.
Deb
Service was lacking. The first 10-15 minutes we waited for the waitstaff to come to the table and acknowledge we were there. Waiter was slow and many times we did not see him around the tables at all. It took 2 hours for a dinner that should have taken an hour. Food wasn't bad.
cathy
Only complaint was we had a reservation and due to them "being behind" we waited an additional 57 min before being sat. Once sat, our server, service and food were delicious.
We were sat 45 minutes after our reservation after watching the table we were sat at sit uncleaned for almost an hour. The fist hostess we spoke to would not make eye contact and was not helpful. After the switch everything improved significantly and the second hostess really whipped it into shape.
Dave
Almost everything was 5-star. We were seated EXACTLY on time for our 245pm reservation. Our waiter was awesome, and I thought we got good value for the money. The ONLY thing we thought was “off” was that we were seated in the back of the dining room, where the lighting seemed “dingy”. Overall, though, we had a wonderful experience yesterday.
Donna
Food was lukewarm, chicken was dry and some dishes lacked flavor. Service was fabulous. Signature drinks were great. Go for the experience.
Karie
Awful food and expensive. Everything was very bland and unappetizing. I would never recommend.
Cindy
We had a horrible experience. We had reservations for 6:15 and were not seated until 7:20. Many parties with more people than us, were seated before us. Very frustrating. It didn't seem like they had enough staff. Our waiter was friendly and tried his best, but he as even wrapping our silverware. We would have wrapped it ourselves. We had an infant with us and the timing of our dinner was strategically planned. Our evening was ruined
The quality of the food as well as portion size has been getting worse over the past three years. We can for my wife's birthday dinner. The shrimp she ordered was rubbery and over cooked. Her baked potato was hard and hardly cooked at all. The chicken soup as well as the coffee was lukewarm. We did complain and the manager didn't even bother to come out to address the problem, our waitress offered us a free desert and that was it. It appears that since the next generation of the family took over running the place, tradition, food quality, and guess service have gone out the window in favor of profit and saving a buck. The only plus was our poor waitress Autumn who did everything she could to try to rectify the situation. This is really sad because when Dorothy and the previous custodians of the place were in charge the food was great and there were never any issues. We'll be heading across the street to Zhenders for our next visit.
Nice server, cute costumes, but food is bad. Some of it very salty, some of it very bland. Wouldn't recommend if you want to enjoy a meal. But is part of the Frankenmuth experience I suppose!
The restaurant is adorable! Our server was excellent and the food was amazing! Huge portions and so many options. The world's famous chicken it was! This place is a must eat restaurant if you're in Frankenmuth.
Beef for sauerbraten is wrong texture. Pork loin is good. The young folks at check in were confused and probably needed more training.
Everything was delicious! Service was excellent. Definitely hope to return someday. Highly recommend.
I made a reservation for 7:15 and was seated right away, but unfortunately the service was disappointing. Our server didn't seem to know much about the menu — when we asked if they had Labatt's, she said she didn't know anything about beer. I ended up ordering a Budweiser, which came out warm, in a warm mug. I also asked about the wine flight, and again, she didn't know, so I had to find it on the menu myself and point it out. We ordered the chicken dinner, and when she brought it out, she said, “The kitchen's getting ready to close. Is there anything else you need?” — and this was only around 7:45. We hadn't even started eating yet! Then around 8:15, I noticed other people were still being seated and ordering food. When I asked what time the kitchen actually closes, she said she didn't know. Overall, the experience felt rushed and unwelcoming — like the staff just wanted to go home. The food wasn't great either, which made the poor service even more disappointing. Honestly, I'm not sure I'll be back.
We were visiting Frankenmuth for a quick day trip, and after reading reviews about the Bavarian Inn we decided to give it a try. Our server, Ella, was absolutely delightful. She was friendly, kind, and had a great sense of humor for all of the questions we had. The Inn is lovely and obviously an important part of the town of Frankenmuth. The food was good. We aren't savvy to German cuisine, so we tried a lot of new things. We really enjoyed the pretzel, chicken, potatoes, carrot salad, and cranberry salad. The cost seemed to be more about the experience than the food. Know that if you are there at lunch but you are only given the dinner menu, you can still order the lunch portion and get the price...which we didn't know! Bonus: we loved the strolling accordion player!
The staff was amazing. The host, food server and supervisor went above and beyond helping my father and I tonight with our reservation and dinner. The staff truly made us feel welcomed. We will be back in the future. Thanks again.
Service was lacking. The first 10-15 minutes we waited for the waitstaff to come to the table and acknowledge we were there. Waiter was slow and many times we did not see him around the tables at all. It took 2 hours for a dinner that should have taken an hour. Food wasn't bad.
Only complaint was we had a reservation and due to them "being behind" we waited an additional 57 min before being sat. Once sat, our server, service and food were delicious.
Restaurantji Recommends
We were sat 45 minutes after our reservation after watching the table we were sat at sit uncleaned for almost an hour. The fist hostess we spoke to would not make eye contact and was not helpful. After the switch everything improved significantly and the second hostess really whipped it into shape.
Almost everything was 5-star. We were seated EXACTLY on time for our 245pm reservation. Our waiter was awesome, and I thought we got good value for the money. The ONLY thing we thought was “off” was that we were seated in the back of the dining room, where the lighting seemed “dingy”. Overall, though, we had a wonderful experience yesterday.
Food was lukewarm, chicken was dry and some dishes lacked flavor. Service was fabulous. Signature drinks were great. Go for the experience.
Awful food and expensive. Everything was very bland and unappetizing. I would never recommend.
We had a horrible experience. We had reservations for 6:15 and were not seated until 7:20. Many parties with more people than us, were seated before us. Very frustrating. It didn't seem like they had enough staff. Our waiter was friendly and tried his best, but he as even wrapping our silverware. We would have wrapped it ourselves. We had an infant with us and the timing of our dinner was strategically planned. Our evening was ruined
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