The bad reviews made me reluctant. Food was normal. Employees treated us nice enough. 🤷🏻
Atmosphere: 3
Food: 4
Service: 4
Jeannette Ruhl
This is the 2nd time this fall that my on line order has been incorrect. The receipt is prontrd correctly but the ingredients are wrong Processed chicken or turkey was put on my #6 veggie. This JJ’s sure doesn’t appear as organized as the others throughout the state
Atmosphere: 4
Service: 4
J. Ray
I ordered an Unwich through the app, and while driving there, got a call from one of the workers saying that they didn't have any lettuce wraps to make my order, so I could either get it made with bread, or get a refund. I chose to get a refund, to which the worker said it would take 2-3 days, which was fine with me. Being a patient person, I waited 4 days to give extra time, but still no refund even though my card had been charged the day after I made the purchase. I called to speak to the Store Manager, and told him my story, and he acted as if I was lying and inconveniencing him. He said there was nothing he could do, and that he'd have to contact the General Manager to see about a refund, and that he would call me back. I waited 3 days for a return call, and got nothing, so finally I contacted my credit union to do a chargeback to receive my money back. Avoid this place like the plague.
Atmosphere: 1
Food: 2
Service: 1
Emma Hoard
Every time I’ve been there they never do what I ask with my sandwiches it’s irritating.
Atmosphere: 2
Food: 2
Service: 1
Rob A
I’ve bitten the bullet too many times going here given the lack of “healthy” options in Frankenmuth but no more. This is BY FAR the slowest Jimmy John’s you will ever visit. Not sure if it’s just complete ignorance with the staff or what but prior reviews have alluded to the same issue and the owner chooses to make no changes. They can keep their free smells. ✌?
Service: 1
Todd Jennings
Instead of freaky fast jimmy johns is freaky slow. I ordered ahead and I got there an hour later and my order still wasn't ready. All the staff just mess around and chit chat it up.
Atmosphere: 1
Food: 3
Service: 1
Robert Bazzy
Fast service and a great sub. Fair value for the money too.
Atmosphere: 4
Food: 5
Service: 5
Autumn Miller
Would not recommend. Man that was there today was super rude. Been to this location twice and each time it’s been substandard. Save your money.The young adults working here are quite nice.
Atmosphere: 1
Food: 1
Service: 1
Brian Campbell
Second time ordering food on their online app half hour early and yet it’s never ready when you get there I find it utterly
Food was average at best. Overpriced. Two sandwiches and two drinks came to $32. Also uncomfortably cold in the dining area. First and last time visiting.
Atmosphere: 1
Food: 2
Service: 5
Caitlin Gibbs
This is the slowest Jimmy John's I've ever been to but today was finally the last straw. I will not be going back. I drove up to the drive thru speaker and no one said anything for a few minutes so I said hello to make sure the speaker was working. The worker told me he'd be right with me so I continued to wait at the speaker. A few more minutes went by and the car behind me drove around and went to the window. I gave it another couple of minutes and a second car drove around me so I finally said something to the speaker again and they apologized and told me they'd be right with me after they finished the orders in front of me. I told them never mind and drove off. They knew someone was waiting at the speaker and should not have allowed 2 cars to cut me in line and order at the window without confirming that I was still there. I will not be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Amanda McCartney
I ordered a delivery. After waiting 35 minutes I called the restaurant who said they would check with the driver and call me back. After an additional 10 minutes, I called again, and was first told that it was already delivered, then told the order was not received, then told that the order did not print. Whatever the reason... they dont quite have their stuff together.
Atmosphere: 1
Food: 1
Service: 1
AlecisMichelle
great place to stop for a quick bite! Workers are amazing and positive, service is fast even when busy!
Atmosphere: 5
Food: 5
Service: 5
Elijah
Fast service no line great nice place! They also have a drive-thru. It's very
The bad reviews made me reluctant. Food was normal.
Employees treated us nice enough.
🤷🏻
Atmosphere: 3
Food: 4
Service: 4
This is the 2nd time this fall that my on line order has been incorrect. The receipt is prontrd correctly but the ingredients are wrong Processed chicken or turkey was put on my #6 veggie. This JJ’s sure doesn’t appear as organized as the others throughout the state
Atmosphere: 4
Service: 4
I ordered an Unwich through the app, and while driving there, got a call from one of the workers saying that they didn't have any lettuce wraps to make my order, so I could either get it made with bread, or get a refund. I chose to get a refund, to which the worker said it would take 2-3 days, which was fine with me. Being a patient person, I waited 4 days to give extra time, but still no refund even though my card had been charged the day after I made the purchase. I called to speak to the Store Manager, and told him my story, and he acted as if I was lying and inconveniencing him. He said there was nothing he could do, and that he'd have to contact the General Manager to see about a refund, and that he would call me back. I waited 3 days for a return call, and got nothing, so finally I contacted my credit union to do a chargeback to receive my money back. Avoid this place like the plague.
Atmosphere: 1
Food: 2
Service: 1
Every time I’ve been there they never do what I ask with my sandwiches it’s irritating.
Atmosphere: 2
Food: 2
Service: 1
I’ve bitten the bullet too many times going here given the lack of “healthy” options in Frankenmuth but no more. This is BY FAR the slowest Jimmy John’s you will ever visit. Not sure if it’s just complete ignorance with the staff or what but prior reviews have alluded to the same issue and the owner chooses to make no changes. They can keep their free smells. ✌?
Service: 1
Instead of freaky fast jimmy johns is freaky slow. I ordered ahead and I got there an hour later and my order still wasn't ready. All the staff just mess around and chit chat it up.
Atmosphere: 1
Food: 3
Service: 1
Fast service and a great sub. Fair value for the money too.
Atmosphere: 4
Food: 5
Service: 5
Would not recommend. Man that was there today was super rude. Been to this location twice and each time it’s been substandard. Save your money.The young adults working here are quite nice.
Atmosphere: 1
Food: 1
Service: 1
Second time ordering food on their online app half hour early and yet it’s never ready when you get there I find it utterly
Atmosphere: 3
Food: 4
Service: 1
Pricey, bread not at its
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Food was average at best. Overpriced. Two sandwiches and two drinks came to $32. Also uncomfortably cold in the dining area. First and last time visiting.
Atmosphere: 1
Food: 2
Service: 5
This is the slowest Jimmy John's I've ever been to but today was finally the last straw. I will not be going back. I drove up to the drive thru speaker and no one said anything for a few minutes so I said hello to make sure the speaker was working. The worker told me he'd be right with me so I continued to wait at the speaker. A few more minutes went by and the car behind me drove around and went to the window. I gave it another couple of minutes and a second car drove around me so I finally said something to the speaker again and they apologized and told me they'd be right with me after they finished the orders in front of me. I told them never mind and drove off. They knew someone was waiting at the speaker and should not have allowed 2 cars to cut me in line and order at the window without confirming that I was still there. I will not be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered a delivery. After waiting 35 minutes I called the restaurant who said they would check with the driver and call me back. After an additional 10 minutes, I called again, and was first told that it was already delivered, then told the order was not received, then told that the order did not print. Whatever the reason... they dont quite have their stuff together.
Atmosphere: 1
Food: 1
Service: 1
great place to stop for a quick bite! Workers are amazing and positive, service is fast even when busy!
Atmosphere: 5
Food: 5
Service: 5
Fast service no line great nice place! They also have a drive-thru. It's very
Atmosphere: 5
Food: 5
Service: 5
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