Does anyone work at the meat counter anymore? Happens repeatedly where I stand there for a solid 5-10 minutes with no assistance. I go to get the other groceries and return only to encounter the same problem. Multiple employees walk by with no assistance. I reach out to other employees I see to see if they can call someone from this department, etc. Nothing. No buzzer or anything to alert someone. The store seems to have plenty of people working everywhere else, but I haven't been able to get anything from the meat counter several times now.
Tim Martinez
Absolutely horrible customer service at this location. All I can say.
Mariah C.
Whole store smelled like fish ?
Debra Nelson
Kroger is a beautiful store. As visitors to Frankenmuth, we were happy to see good prices and a clean store. We visited several times, and found everything we needed. Thank you.
mary masters
Clean, friendly store.
Brian Woods
my wife and I were standing at the service desk for 10 minutes at least. then someone came out of the office and walked right past us. Just as another Team member assuming was coming back from break? it seemed obvious to me she was watching the other team member as she approached thru the see through mirror. Then the new team member behind the service desk and waited on another customer who walked up from the other direction from us. She paged some one to the flower section for him.
the she waited on us.
normally get great service from this Kroger.
Bill Nelson
FAR too few check out lanes open at 10am!
Update, I believe they are trying harder
nightsky03
Clean store. Very friendly staff. Not a huge store but has groceries. Better than my huge Giant Eagle back hone when it comes to stocking. Can find plenty of diet sodas. Items are rotated out pretty well.
Karissa Schmitzer
Floral buyers beware. Drove 20 mins to Kroger and bought a couple bunches of flowers. The carnation bouquet qty was shorted. And the mixed bouquet was completely rotted upon unwrapping them.
Stephen
Produce department is often missing items, and produce seems to spoil faster than items purchased elsewhere. Shelf's are picked over and not kept fully stocked.
Great store. Not too busy like bigger towns around me and is a clean store with a good selection.
Dave Nuechterlein
Was ok , store variety is not as good as others , but it is a small kroger. Items in flyer were not available or never in stock. I still shop sams club and Walmart for items kroger in frankenmuth does not carry.
Ken Webber
Still never have enough sale items in the produce section.
Bill Bill
Went there to look at hot wheels and saw buy 1 get 1 free on the tag for premiums and character etc and they were on all 3 pegs. When I went to checkout it did not ring up. The person at the checkout would rather inspect and take time up and not trust my photos. They were clearly marked. Don't waste ur time here they dont honor prices.
Veronica Bellman
They're always friendly and polite. ? They generally have fair prices. I happen to shop here every day since I live close and I know that if there is ever a problem they will help you.
Does anyone work at the meat counter anymore? Happens repeatedly where I stand there for a solid 5-10 minutes with no assistance. I go to get the other groceries and return only to encounter the same problem. Multiple employees walk by with no assistance. I reach out to other employees I see to see if they can call someone from this department, etc. Nothing. No buzzer or anything to alert someone. The store seems to have plenty of people working everywhere else, but I haven't been able to get anything from the meat counter several times now.
Absolutely horrible customer service at this location. All I can say.
Whole store smelled like fish ?
Kroger is a beautiful store. As visitors to Frankenmuth, we were happy to see good prices and a clean store. We visited several times, and found everything we needed. Thank you.
Clean, friendly store.
my wife and I were standing at the service desk for 10 minutes at least. then someone came out of the office and walked right past us. Just as another Team member assuming was coming back from break? it seemed obvious to me she was watching the other team member as she approached thru the see through mirror.
Then the new team member behind the service desk and waited on another customer who walked up from the other direction from us. She paged some one to the flower section for him.
the she waited on us.
normally get great service from this Kroger.
FAR too few check out lanes open at 10am!
Update, I believe they are trying harder
Clean store. Very friendly staff. Not a huge store but has groceries. Better than my huge Giant Eagle back hone when it comes to stocking. Can find plenty of diet sodas. Items are rotated out pretty well.
Floral buyers beware.
Drove 20 mins to Kroger and bought a couple bunches of flowers. The carnation bouquet qty was shorted. And the mixed bouquet was completely rotted upon unwrapping them.
Produce department is often missing items, and produce seems to spoil faster than items purchased elsewhere. Shelf's are picked over and not kept fully stocked.
Restaurantji Recommends
Great store. Not too busy like bigger towns around me and is a clean store with a good selection.
Was ok , store variety is not as good as others , but it is a small kroger. Items in flyer were not available or never in stock. I still shop sams club and Walmart for items kroger in frankenmuth does not carry.
Still never have enough sale items in the produce section.
Went there to look at hot wheels and saw buy 1 get 1 free on the tag for premiums and character etc and they were on all 3 pegs. When I went to checkout it did not ring up. The person at the checkout would rather inspect and take time up and not trust my photos. They were clearly marked. Don't waste ur time here they dont honor prices.
They're always friendly and polite. ? They generally have fair prices. I happen to shop here every day since I live close and I know that if there is ever a problem they will help you.
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