Celebrated my daughter’s second birthday and I can’t say enough good things about our experience. We had sooo much fun. The water park was a blast! We did not want to leave. The premium drinks were so good. The indoor/outdoor hot tub was amazing. So relaxing. The hotel was so clean. I have never stayed in a hotel as clean as this one ever! The customer service was phenomenal. Everyone was so nice, helpful, and accommodating. They came to my room got my daughter’s birthday cake, stored it in their cooler over night for me and delivered it the next day when I called. Not only did they store it for me but they picked it up and dropped it off. They truly make you feel like family. I’ve never felt as comfortable staying at a hotel/resort as I did here. Thank you so much! We can’t wait to visit again.
Sarah Stone
Wait time at desk always takes forever! I recommend getting a service that texts you when your room is ready like other hotels it’s so much more convienent for guests than continuing to check back! I pray this is a twmppeary thing but….The next day you cannot get into the waterpark until NOON! But have to be checked out at 11. Every other hotel or waterpark I’ve ever been to you can get in at 9. The only reason I can find for this is a money grab. They want you to stay and do other things, or leave, or pay extra for late check out. Either way you should be accommodating and allowing your guests full access to things they pay for. It’s unfortunate but I’ll go elsewhere next time if it doesn’t change when you can access the waterpark next time otherwise you really only get 5 hours of included waterpark time with your stay. We did enjoy our time there of course it’s a nice waterpark but we’ve been to a lot of waterparks if you’re looking to be different and cool be that for your attractions. Unfortunetly I’ll just always remember now that I couldn’t get in first thing the next morning like other water parks and I am still super hung up on that lol
Chad Panek
Cool place. Pizza is perhaps the worst I've had, and I've been to some shady places. Fries are good, tho...so...there's that.
Atmosphere: 4
Food: 1
Service: 5
Samantha Smith
In case anyone was wondering bout the brand new Bavarian Blast Water Park in Frankenmuth...
My son had the honor of being part of the pre-opening "crew" and spent 2 days testing it out and highly recommends 😎
It's pretty awesome for adults too!!! Swim-up bar and swim-outdoor hot tub...lazy river. And if you like water slides you will not be disappointed!!! It's $$$$ but you will have a BLAST!!!
General Idea of Pricing...
$75 one day pass
$150+ w/Cabana Rental
$20 Cheese Pizza
$10 Kid Meals
$16 8oz Cocktails
Kid Safety bonuses....a ton of lifeguards...only one entrance and exit and everything is wide open.
***A reminder to parents of young girls...we never know who is watching and video taping them. I know these bathing suits look cute and adorable but we need to adjust to the times and protect them better so I ask you all to consider swim shorts and shirts instead of bikinis and revealing one-pieces.
And REMEMBER this is a FAMILY TOWN and Water Park not a "Water Bar" or "Party Destination" so please drink and dress extra responsibly and refrain from driving intoxicated and being distracted by your phones as there are lots of pedestrians walking through the town throughout the days and nights.
Flaire Alicoy Hamandre
We had a very bad experience here. The receptionist when I was trying to check in was so rude. When he told me the total payment for the room I said I thought it’s been fully paid. He said No it’s not so I said I’ll just check my credit card to make sure it wasn’t charged. He then rudely threw the paper where he wrote our room number and turned his back at me mumbling. Upon checking that I wasn’t charged yet for our room, we just canceled our reservation then looked for a different hotel. I didn’t care about paying for the cancellation fee because his rudeness got into us. People shouldn’t act that rudely at all.
Nita
BUYER BEWARE Me & my daughter had lunch on Feb.12 2025 @ 11:00am I will never forget that day we both got food poisoning mine was worse though I was going to die NEVER BEEN SICK LIKE THAT EVER!!!! When I got well enough to call to let them know the manager could care less I would never recommend this contaminated restaurant to anyone ever!!!
Atmosphere: 2
Food: 1
Service: 1
Tyson the barber
Well, the fries are pretty good. The kids pizza and hot dog were satisfactory. The pretzel I'm told is rubbery. The mac n cheese looks like knock off Kraft. My Philly steak sandwich was fine once I picked out all my charred black onions. The price is comparable to any other restaurant, except the drinks are overpriced IMO, $5 fountain pop and $2.75 bottled water.. We are one and done on this place.
Atmosphere: 3
Food: 2
Service: 1
Ervin Mustafic
Ordered a grilled chicken sandwich. Chicken was still raw. It was barely placed on the grill. Be aware what you eat here. Spoke with the supervisor and she was very rude. Spoke with her manager and she was apologetic.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Saunders Marshall
but very slow service. nice staff but extremely long wait for food
Cassandra Lybrink
Staff was great, almost always clean, lots of options, very convenient. Great pizza and mac and cheese bites.
Best place in the whole world hands down, you fell like your home every time here!
Joseph Hayden
The staff here treated us excellently. The pizza was pretty good. I think 5 bucks for a soda is rich. The pizza was huge. I liked the options at the ratskeller because, the other two choices at the hotel were overpriced by a lot.
Atmosphere: 4
Food: 4
Service: 5
Jay
Vibes at the ratskeller are ALWAYS high. Sitting patio side overlooking hole 18? Are you kidding me?
Atmosphere: 5
Food: 5
Service: 5
Debbie Harris
Took 45 min for my food. Nacho chips were stale and there was hardly anything on top.. no ketchup for French fries
Atmosphere: 3
Food: 3
Service: 1
Brittany Hopkins
Chicken strips and tacos were excellent. I love that you can get the Hofbrau glass mug here and refill it. Right next to the mini golf, arcade and pools is very convenient for the kids. Service was excellent and friendly every time we came in.
Celebrated my daughter’s second birthday and I can’t say enough good things about our experience. We had sooo much fun. The water park was a blast! We did not want to leave. The premium drinks were so good. The indoor/outdoor hot tub was amazing. So relaxing. The hotel was so clean. I have never stayed in a hotel as clean as this one ever! The customer service was phenomenal. Everyone was so nice, helpful, and accommodating. They came to my room got my daughter’s birthday cake, stored it in their cooler over night for me and delivered it the next day when I called. Not only did they store it for me but they picked it up and dropped it off. They truly make you feel like family. I’ve never felt as comfortable staying at a hotel/resort as I did here. Thank you so much! We can’t wait to visit again.
Wait time at desk always takes forever! I recommend getting a service that texts you when your room is ready like other hotels it’s so much more convienent for guests than continuing to check back! I pray this is a twmppeary thing but….The next day you cannot get into the waterpark until NOON! But have to be checked out at 11. Every other hotel or waterpark I’ve ever been to you can get in at 9. The only reason I can find for this is a money grab. They want you to stay and do other things, or leave, or pay extra for late check out. Either way you should be accommodating and allowing your guests full access to things they pay for. It’s unfortunate but I’ll go elsewhere next time if it doesn’t change when you can access the waterpark next time otherwise you really only get 5 hours of included waterpark time with your stay. We did enjoy our time there of course it’s a nice waterpark but we’ve been to a lot of waterparks if you’re looking to be different and cool be that for your attractions. Unfortunetly I’ll just always remember now that I couldn’t get in first thing the next morning like other water parks and I am still super hung up on that lol
Cool place. Pizza is perhaps the worst I've had, and I've been to some shady places. Fries are good, tho...so...there's that.
Atmosphere: 4
Food: 1
Service: 5
In case anyone was wondering bout the brand new Bavarian Blast Water Park in Frankenmuth... My son had the honor of being part of the pre-opening "crew" and spent 2 days testing it out and highly recommends 😎 It's pretty awesome for adults too!!! Swim-up bar and swim-outdoor hot tub...lazy river. And if you like water slides you will not be disappointed!!! It's $$$$ but you will have a BLAST!!! General Idea of Pricing... $75 one day pass $150+ w/Cabana Rental $20 Cheese Pizza $10 Kid Meals $16 8oz Cocktails Kid Safety bonuses....a ton of lifeguards...only one entrance and exit and everything is wide open. ***A reminder to parents of young girls...we never know who is watching and video taping them. I know these bathing suits look cute and adorable but we need to adjust to the times and protect them better so I ask you all to consider swim shorts and shirts instead of bikinis and revealing one-pieces. And REMEMBER this is a FAMILY TOWN and Water Park not a "Water Bar" or "Party Destination" so please drink and dress extra responsibly and refrain from driving intoxicated and being distracted by your phones as there are lots of pedestrians walking through the town throughout the days and nights.
We had a very bad experience here. The receptionist when I was trying to check in was so rude. When he told me the total payment for the room I said I thought it’s been fully paid. He said No it’s not so I said I’ll just check my credit card to make sure it wasn’t charged. He then rudely threw the paper where he wrote our room number and turned his back at me mumbling. Upon checking that I wasn’t charged yet for our room, we just canceled our reservation then looked for a different hotel. I didn’t care about paying for the cancellation fee because his rudeness got into us. People shouldn’t act that rudely at all.
BUYER BEWARE Me & my daughter had lunch on Feb.12 2025 @ 11:00am I will never forget that day we both got food poisoning mine was worse though I was going to die NEVER BEEN SICK LIKE THAT EVER!!!! When I got well enough to call to let them know the manager could care less I would never recommend this contaminated restaurant to anyone ever!!!
Atmosphere: 2
Food: 1
Service: 1
Well, the fries are pretty good. The kids pizza and hot dog were satisfactory. The pretzel I'm told is rubbery. The mac n cheese looks like knock off Kraft. My Philly steak sandwich was fine once I picked out all my charred black onions. The price is comparable to any other restaurant, except the drinks are overpriced IMO, $5 fountain pop and $2.75 bottled water.. We are one and done on this place.
Atmosphere: 3
Food: 2
Service: 1
Ordered a grilled chicken sandwich. Chicken was still raw. It was barely placed on the grill. Be aware what you eat here. Spoke with the supervisor and she was very rude. Spoke with her manager and she was apologetic.
Atmosphere: 1
Food: 1
Service: 1
but very slow service. nice staff but extremely long wait for food
Staff was great, almost always clean, lots of options, very convenient. Great pizza and mac and cheese bites.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Best place in the whole world hands down, you fell like your home every time here!
The staff here treated us excellently. The pizza was pretty good. I think 5 bucks for a soda is rich. The pizza was huge. I liked the options at the ratskeller because, the other two choices at the hotel were overpriced by a lot.
Atmosphere: 4
Food: 4
Service: 5
Vibes at the ratskeller are ALWAYS high. Sitting patio side overlooking hole 18? Are you kidding me?
Atmosphere: 5
Food: 5
Service: 5
Took 45 min for my food. Nacho chips were stale and there was hardly anything on top.. no ketchup for French fries
Atmosphere: 3
Food: 3
Service: 1
Chicken strips and tacos were excellent. I love that you can get the Hofbrau glass mug here and refill it. Right next to the mini golf, arcade and pools is very convenient for the kids. Service was excellent and friendly every time we came in.
Atmosphere: 5
Food: 5
Service: 5
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