Ratskeller Cafe

One Covered Bridge Ln, Frankenmuth
(855) 652-7200

Recent Reviews

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Michele Christa Stanton

We enjoyed a wonderful stay at the Bavarian Inn! The room was super clean when we arrived. The housekeeping staff was amazing at checking in to see what we needed. The only concern we had with our room was that the bathtub backed up, which we notified the front desk and were told it would be fixed in a few hours, but it was still backed up the next day when we showered (which happened to be the day we left). Some rooms have microwaves and others do not but there are microwaves on the floors for public use. The kids play area and arcade were great. Lots of options for the whole family. The water park and pools were well staffed with lifeguards. Kids are required to wear life jackets and wear bracelets determining which rides they are tall enough for. Lifeguards rotated frequently and overall it felt very safe and well attended. The whole staff was excellent as employees greeted us in hallways and always seemed happy to assist. Great experience; we will definitely be back!

Greg Fish

Very unaccommodating slides are not half as good as they are in other states mostly built for smaller kids too many people!

Holly Ulrich

We just returned from Bavarian Inn and had a fantastic time! I was really impressed with Bavarian Blast (we loved the indoor/outdoor hot tub) and the staff were fantastic! I didn’t get the name of the person at the front desk who checked us in, but she was wonderful, as was Roger in the arcade area who helped out when a toy got stuck in the crane game. He was so kind and helpful to us and our boys. Thanks so much for a true Bavarian blast! We will be back!

Nora Saleem

Celebrated my daughter’s second birthday and I can’t say enough good things about our experience. We had sooo much fun. The water park was a blast! We did not want to leave. The premium drinks were so good. The indoor/outdoor hot tub was amazing. So relaxing. The hotel was so clean. I have never stayed in a hotel as clean as this one ever! The customer service was phenomenal. Everyone was so nice, helpful, and accommodating. They came to my room got my daughter’s birthday cake, stored it in their cooler over night for me and delivered it the next day when I called. Not only did they store it for me but they picked it up and dropped it off. They truly make you feel like family. I’ve never felt as comfortable staying at a hotel/resort as I did here. Thank you so much! We can’t wait to visit again.

Sarah Stone

Wait time at desk always takes forever! I recommend getting a service that texts you when your room is ready like other hotels it’s so much more convienent for guests than continuing to check back! I pray this is a twmppeary thing but….The next day you cannot get into the waterpark until NOON! But have to be checked out at 11. Every other hotel or waterpark I’ve ever been to you can get in at 9. The only reason I can find for this is a money grab. They want you to stay and do other things, or leave, or pay extra for late check out. Either way you should be accommodating and allowing your guests full access to things they pay for. It’s unfortunate but I’ll go elsewhere next time if it doesn’t change when you can access the waterpark next time otherwise you really only get 5 hours of included waterpark time with your stay. We did enjoy our time there of course it’s a nice waterpark but we’ve been to a lot of waterparks if you’re looking to be different and cool be that for your attractions. Unfortunetly I’ll just always remember now that I couldn’t get in first thing the next morning like other water parks and I am still super hung up on that lol

Chad Panek

Cool place. Pizza is perhaps the worst I've had, and I've been to some shady places. Fries are good, tho...so...there's that.

Atmosphere: 4

Food: 1

Service: 5

Samantha Smith

In case anyone was wondering bout the brand new Bavarian Blast Water Park in Frankenmuth... My son had the honor of being part of the pre-opening "crew" and spent 2 days testing it out and highly recommends 😎 It's pretty awesome for adults too!!! Swim-up bar and swim-outdoor hot tub...lazy river. And if you like water slides you will not be disappointed!!! It's $$$$ but you will have a BLAST!!! General Idea of Pricing... $75 one day pass $150+ w/Cabana Rental $20 Cheese Pizza $10 Kid Meals $16 8oz Cocktails Kid Safety bonuses....a ton of lifeguards...only one entrance and exit and everything is wide open. ***A reminder to parents of young girls...we never know who is watching and video taping them. I know these bathing suits look cute and adorable but we need to adjust to the times and protect them better so I ask you all to consider swim shorts and shirts instead of bikinis and revealing one-pieces. And REMEMBER this is a FAMILY TOWN and Water Park not a "Water Bar" or "Party Destination" so please drink and dress extra responsibly and refrain from driving intoxicated and being distracted by your phones as there are lots of pedestrians walking through the town throughout the days and nights.

Flaire Alicoy Hamandre

We had a very bad experience here. The receptionist when I was trying to check in was so rude. When he told me the total payment for the room I said I thought it’s been fully paid. He said No it’s not so I said I’ll just check my credit card to make sure it wasn’t charged. He then rudely threw the paper where he wrote our room number and turned his back at me mumbling. Upon checking that I wasn’t charged yet for our room, we just canceled our reservation then looked for a different hotel. I didn’t care about paying for the cancellation fee because his rudeness got into us. People shouldn’t act that rudely at all.

Nita

BUYER BEWARE Me & my daughter had lunch on Feb.12 2025 @ 11:00am I will never forget that day we both got food poisoning mine was worse though I was going to die NEVER BEEN SICK LIKE THAT EVER!!!! When I got well enough to call to let them know the manager could care less I would never recommend this contaminated restaurant to anyone ever!!!

Atmosphere: 2

Food: 1

Service: 1

Tyson the barber

Well, the fries are pretty good. The kids pizza and hot dog were satisfactory. The pretzel I'm told is rubbery. The mac n cheese looks like knock off Kraft. My Philly steak sandwich was fine once I picked out all my charred black onions. The price is comparable to any other restaurant, except the drinks are overpriced IMO, $5 fountain pop and $2.75 bottled water.. We are one and done on this place.

Atmosphere: 3

Food: 2

Service: 1

Ervin Mustafic

Ordered a grilled chicken sandwich. Chicken was still raw. It was barely placed on the grill. Be aware what you eat here. Spoke with the supervisor and she was very rude. Spoke with her manager and she was apologetic.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Saunders Marshall

but very slow service. nice staff but extremely long wait for food

Cassandra Lybrink

Staff was great, almost always clean, lots of options, very convenient. Great pizza and mac and cheese bites.

Atmosphere: 5

Food: 4

Service: 5

Sheldon Randall

Best place in the whole world hands down, you fell like your home every time here!

Joseph Hayden

The staff here treated us excellently. The pizza was pretty good. I think 5 bucks for a soda is rich. The pizza was huge. I liked the options at the ratskeller because, the other two choices at the hotel were overpriced by a lot.

Atmosphere: 4

Food: 4

Service: 5

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