I don’t know what’s going on in there but.. obviously they cannot hear the customer at the mic when ordering. Because I got asked multiple time what I wanted when I was saying it clear as day. The next thing is when I order something I expect what’s on the screen after you say “Is everything on the screen look okay” and I reply with “yes”.. please get it together Frankenmuth Taco Bell.
Atmosphere: 1
Food: 5
Service: 1
Ryan Ames
They stop serving most of their menu early every single night. The hours might as well say they close at 12:30 and 1:30 because if you go after that all you're getting is a mountain dew. When you are able to get food it's thrown together sloppily, and half the time doesn't include everything it's supposed to. Long story short, if you're early enough get food somewhere else in town, if taco bell is the only thing open, drive to birch run or bridgeport.
Atmosphere: 1
Food: 1
Service: 1
KK
Dorito tacos were good. Everything else was skimpy and flavorless. We ate in. No clean tables, all were discolored from food wrappers that had stuck to them and were never properly cleaned. The tray our food came on was dirty with leftover food from someone else on it. They had staff, but it wasn't busy, so it should not have been filthy like it was. Terrible place.
Atmosphere: 1
Food: 1
Service: 1
Tom Worthing
Crunchy chicken taco was hot and delicious. 4 regular hard tacos were very skimpy, pretty lame. 4 5 layer burritos were packed with beans and had very little meat. Flour tortillas had hard areas and bits.
Atmosphere: 3
Food: 2
Service: 3
J Schocker
The worst Taco Bell location. They always short us items from our order. ALWAYS. The staff is rude. The food is sub par compared to other locations.
Atmosphere: 1
Food: 1
Service: 1
CHRIS JONES
Saturday July 20th 4:00pm Frankenmuth, MI location. The drive through attendant was very rude! She started to take our order then said hold on. When she finally returned we continued to tell her our order. When we reached the window our order was messed up and she argued with me about what we ordered. She closed the window and we could hear her yelling and complaining to the other co-workers. After we finally got our order and parked, another lady that was in the dinning area during this incident approached our car and said she was yelling and carrying on after we pulled away from the drive though. This lady frequently picks up DoorDash orders at this location and said that this isn’t the first time she’s heard this young girl act out toward customers. Not a good look for your business. Also the ratings on their website reflect this.
Atmosphere: 1
Food: 2
Service: 1
Dakota Robinet
Second time in a row we've gotten stale tacos. Ordered extra meat, no lettuce. Ended up with stale taco shells with very little meat, tons of lettuce and a soggy chalupa. Nasty.
Still the worst Taco Bell I’ve ever been to. Can’t even get a 3 cheesy roll up order right. Took 5 minutes at the sign to put my order in because they couldn’t hear me. Then gave me a freeze instead of a drink.
Kaley Elizalde
They are Always rude. Food cold always.
Cypress Medical
They have zero regard for food quality. Getting you in and out timely without worrying about food standards. The customer service is lacking any attention to customers requests or needs. Don't go here unless you want YUCK!
Atmosphere: 3
Food: 1
Service: 1
Captain Kate
5 dollar burrito with almost nothing in it. They make the worst food at this location. It's like no one cares about the food they put out. Just slap the bare minimum on there and charge and arm and a leg for it. Workers are rude also.
This meal was $10. This Taco Bell is complete trash!
Atmosphere: 1
Food: 1
Service: 1
Laura Batey
Food was delivered quickly, prepared as ordered. However, as seen in photo, it stuck to the wrapper.
Atmosphere: 5
Food: 4
Service: 5
Cam Mason
There workers here were nasty and rude. Also my boyfriend got FOOD POISONING.
Atmosphere: 1
Food: 1
Service: 1
not landyn
Tried ordering at 1:30 right, online says open till 2, I was very hungry and cravinnngg a grilled cheese burrito, add steak. And I was verrrrry sad when I couldn’t call in and order it :);)-_-
Breezy Mcpherson
Tried placing a LARGE mobile order. About $100 and they immediately took the money out but when they went to pick the order up they refused to give us our mobile order and said they couldn’t even give us a refund on the order. Will not be ordering again
I don’t know what’s going on in there but.. obviously they cannot hear the customer at the mic when ordering. Because I got asked multiple time what I wanted when I was saying it clear as day. The next thing is when I order something I expect what’s on the screen after you say “Is everything on the screen look okay” and I reply with “yes”.. please get it together Frankenmuth Taco Bell.
Atmosphere: 1
Food: 5
Service: 1
They stop serving most of their menu early every single night. The hours might as well say they close at 12:30 and 1:30 because if you go after that all you're getting is a mountain dew. When you are able to get food it's thrown together sloppily, and half the time doesn't include everything it's supposed to. Long story short, if you're early enough get food somewhere else in town, if taco bell is the only thing open, drive to birch run or bridgeport.
Atmosphere: 1
Food: 1
Service: 1
Dorito tacos were good. Everything else was skimpy and flavorless. We ate in. No clean tables, all were discolored from food wrappers that had stuck to them and were never properly cleaned. The tray our food came on was dirty with leftover food from someone else on it. They had staff, but it wasn't busy, so it should not have been filthy like it was. Terrible place.
Atmosphere: 1
Food: 1
Service: 1
Crunchy chicken taco was hot and delicious. 4 regular hard tacos were very skimpy, pretty lame. 4 5 layer burritos were packed with beans and had very little meat. Flour tortillas had hard areas and bits.
Atmosphere: 3
Food: 2
Service: 3
The worst Taco Bell location. They always short us items from our order. ALWAYS. The staff is rude. The food is sub par compared to other locations.
Atmosphere: 1
Food: 1
Service: 1
Saturday July 20th 4:00pm Frankenmuth, MI location.
The drive through attendant was very rude! She started to take our order then said hold on. When she finally returned we continued to tell her our order. When we reached the window our order was messed up and she argued with me about what we ordered. She closed the window and we could hear her yelling and complaining to the other co-workers. After we finally got our order and parked, another lady that was in the dinning area during this incident approached our car and said she was yelling and carrying on after we pulled away from the drive though. This lady frequently picks up DoorDash orders at this location and said that this isn’t the first time she’s heard this young girl act out toward customers. Not a good look for your business. Also the ratings on their website reflect this.
Atmosphere: 1
Food: 2
Service: 1
Second time in a row we've gotten stale tacos. Ordered extra meat, no lettuce. Ended up with stale taco shells with very little meat, tons of lettuce and a soggy chalupa. Nasty.
Still the worst Taco Bell I’ve ever been to. Can’t even get a 3 cheesy roll up order right. Took 5 minutes at the sign to put my order in because they couldn’t hear me. Then gave me a freeze instead of a drink.
They are Always rude. Food cold always.
They have zero regard for food quality. Getting you in and out timely without worrying about food standards. The customer service is lacking any attention to customers requests or needs. Don't go here unless you want YUCK!
Atmosphere: 3
Food: 1
Service: 1
5 dollar burrito with almost nothing in it. They make the worst food at this location. It's like no one cares about the food they put out. Just slap the bare minimum on there and charge and arm and a leg for it. Workers are rude also.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This meal was $10. This Taco Bell is complete trash!
Atmosphere: 1
Food: 1
Service: 1
Food was delivered quickly, prepared as ordered. However, as seen in photo, it stuck to the wrapper.
Atmosphere: 5
Food: 4
Service: 5
There workers here were nasty and rude. Also my boyfriend got FOOD POISONING.
Atmosphere: 1
Food: 1
Service: 1
Tried ordering at 1:30 right, online says open till 2, I was very hungry and cravinnngg a grilled cheese burrito, add steak. And I was verrrrry sad when I couldn’t call in and order it :);)-_-
Tried placing a LARGE mobile order. About $100 and they immediately took the money out but when they went to pick the order up they refused to give us our mobile order and said they couldn’t even give us a refund on the order. Will not be ordering again
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