BIGGBY COFFEE
1231 W Main St, Fremont
(231) 335-2526
Recent Reviews
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They make excellent coffee and are friendly, but drive-thru can be slow.
Atmosphere: 2
Food: 4
Service: 5
This place is perpetually out of something cold foam, sausage, something. haven't had a trip there where we can just get what we want without compromise.
The coffee was like water, with cream and sugar in it. Very disappointed. .
Food: 1
Service: 5
If I could leave no stars, I would. The girls working are not friendly and cannot hear them because the music is so damn loud. Ordered an ice coffee with just a splash of cream. Just enough to tint the brown and it came out white as milk. Asked nicely if she could fix it, all she did was dump a little out and added coffee and color never changed. Will NOT be coming back here. This is not the first time either.
Atmosphere: 1
Food: 1
Service: 1
Very Good service!!! I had Jayda and Addy as my barista's and they were both very kind and understanding! I asked what kind of drink to get and they walked me through the menu and what options were available. The drink itself was also amazing Would recommend, although the store wasnt stocked with a few ingredients, they weren't in what I wanted so everything was great
Atmosphere: 5
Food: 5
Service: 5
The lady who took our order was VERY rude and we spent over 20 minutes in the drive through waiting for our drinks.
Atmosphere: 1
Service: 1
They were running a dollar drink deal from 9 to noon for training purposes. We got in line at 11:30, and there were approximately 8 cars in front of us. When we got to the speaker at 12:08 and tried to order we were informed the deal was over.
I then went and informed the 9 vehicles behind us that the deal was over, 8 of whom were in line for the deal and all of whom had been in line before noon (I was watching).
If you are not going to honor a deal for those who were in line before noon, the least you could do is send out an employee to explain that to the customers.
I have been waiting in line 25 Minutes with only 2 people infront of me. This is ridiculous.
Atmosphere: 2
Food: 3
Service: 1
I tried reaching out about the issue, no response. Through both email and now a comment. The workers do not own up to the $5 Friday. Twice now for me and multiple times before with my friends we have been charged full price. When confronted they just say no they didn’t add the discount and didn’t care to give us our money back that we shouldn’t have had to pay. Very disappointing experience. To top it off the coffee was disappointing as well. My friend got hers frozen but we didn’t think they’d take it literally! It was completely frozen in the middle with ice! Couldn’t even put a straw in it. Would not recommend if you’re wanting good coffee and good service.
Frozen mocha coffee slushies with an added caffeine zip boost for the win.
They have wifi too!
Restaurantji Recommends
Great coffee!!! Nice and helpful staff!! The Asiago bagels are good :) I didn't rate the atmosphere because I just go through the drive thru.
Bad experience this morning. You know those coupons that you buy from school kids. Tried to use one and found out they are only good for two 20oz drinks according to the girl that took our order. My husband bought a 20oz, and I got a 16oz. Because I got a 16oz, the girl did not honor it. Never said a word. Looked up the charge and found out that way. Tried to explain a 16oz is cheaper than a 20oz. She still refused. We asked for our coupon back, but she refused to give it to us. Asked to speak to someone else, and she ignored us. It's not that serious, but bogo is usually buy one get one of equal or lesser value right it even says on the coupon itself.
Bad experience this morning. You know those coupons that you buy from school kids. Tried to use one and found out they are only good for two 20oz drinks according to the girl that took our order. My husband bought a 20oz, and I got a 16oz. Because I got a 16oz, the girl did not honor it. Never said a word. Looked up the charge and found out that way. Tried to explain
a 16oz is cheaper than a 20oz. She still refused. We asked for our coupon back, but she refused to give it to us. Asked to speak to someone else, and she ignored us. It's not that serious, but bogo is usually buy on get one of equal or lesser value right it even says on the coupon itself.
We are regulars, best coffee in town!
They are super slow. Coffee is always good but a 15 minute wait or longer is ridiculous.
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