I love the ice cream and snacks they have, and the prices are very affordable! Plus they are right on the lake!
gayle littleson
Creamy soft serve, nice staff great views
J yong Lee
This is a local ice cream shop on Little Lake Yeop. The portion is really generous. Be careful and order it for your baby!
Atmosphere: 4
Food: 5
Service: 5
Shana Mayle
I never write bad reviews but this one was definitely necessary. I had the worst customer service experience at lake side this evening with 5 girls working at the time. We ordered a basket of fries and they were way too salty that me and my daughters could not eat. I respectfully asked if they could be remade. Used please and thank you. They gave me a dirty look and said they would. After some time I went back up to the window and someone asked if I needed anything. I told her that my fries were being remade. A different girl behind the window (with red hair) said to her other co workers that “we can’t just be remaking new fries” in a rude manner. I pointed out I paid for them and confusingly asked why wouldn’t they be remade?!? I guess satisfying the customer isn’t something they enforce here. They rolled their eyes and shut both of the windows. I then got my order of fries and they only gave me a half order! ?Point is whoever is running that place needs to get their workers in check. Most disrespectful service I’ve had tbh! Won’t be coming back. I asked for the manager and they refused to give me that information. Then yelled “COME BACK HERE” 3 times.
Service: 1
Megan Carey
We had a extremely bad experience, the girls working were really rude from the jump. They were playing music with super inappropriate language for what should be a family friendly environment. After looking at the menu for a moment I ordered what I wanted and she quickly told me they "don't even have that here". I said well you have a sticker out here of the flavor that says you do. She said well we don't. They then looked at me with complete disgust. I ordered what the rest of my family wanted and paid. I decided to not get anything because I wasn't giving them anymore business then necessary. The ice cream was melted and a complete mess when they gave it to us. We won't be back, teenagers or not that behavior and the treatment we got wasn't appropriate.
Atmosphere: 1
Food: 1
Service: 1
Pandora Proxy
Delicious ice cream and huge scoops. Ordered a medium size cone and it was almost too much ice cream!
Atmosphere: 5
Food: 5
Service: 5
Jean Zuidema Vanderlaan
Very good soft serve, nice sizes for the money.
Sabrina Sutherland
On Saturday 05/18 I had the WORST ice cream experience. I waited in line for a good 25 minutes, which I understood because they were busy. The lady hands me my ice cream and it’s already on a slant and not all the way on the cone. I take two steps back and the ice cream falls into my other hand! I asked the lady if i could have another one, and she said no because “it wasn’t my fault that happened to you” very rudely. I then ask for at least a cup as the ice cream is melting in my hand and she tells me 25 cents for a cup. Worst customer service I have ever had. Not impressed AT ALL. Do better!
Brandi Charles
We went to go SEE about getting ice cream and was planning on getting some ice cream for a nice treat to the family but the prices were SO HIGH we left and walked away. $4.55 for a baby flurrie, $6.50 for a small flurrie and only went higher priced from there. Even a single scoop cone was almost $4. They also charge .25 cents to get a cup with your cone purchase now. If my family was to get ice cream at their prices....I could have went to the store and bought enough ice cream to feed the whole park for the same peice as 4 people. So we went to koffee kupp instead and got 3 cones for $8.
Atmosphere: 1
Food: 1
Service: 1
Breanna Sutherland
The lady was rude and had no good customer service with any encounters to the 20 people standing in line!
we love lakeside swirl! great ice cream at the beach!
Karla Cooley
We ordered 2 chili dogs for my hubby and a regular hotdog for me. My hot dog came out cold with no toppings. But the kicker was all 3 were on 1 plate. When I asked for another plate- because there were 2 of us- I was told I didn't need another plate and it would cost me a quarter! We'll never go back.Serious customer service training is needed.
Austin Robinson
We ordered ice cream around 1630 09AUG23 to have horrible customer service from the brunette female and ice cream that was melting by the time we reached our table. We were handed a Sunday with chocolate when we requested no chocolate on top. She responded back you ask for chocolate to be added and you will have to pay for a new one. Total disappointment that we have to pay for a new one just for it to made correctly. I live in Florida with temp reaching 103 and the ice cream doesn’t melt that fast. Total and utter disappointment. You can do better.
I love the ice cream and snacks they have, and the prices are very affordable! Plus they are right on the lake!
Creamy soft serve, nice staff great views
This is a local ice cream shop on Little Lake Yeop. The portion is really generous. Be careful and order it for your baby!
Atmosphere: 4
Food: 5
Service: 5
I never write bad reviews but this one was definitely necessary. I had the worst customer service experience at lake side this evening with 5 girls working at the time. We ordered a basket of fries and they were way too salty that me and my daughters could not eat. I respectfully asked if they could be remade. Used please and thank you. They gave me a dirty look and said they would. After some time I went back up to the window and someone asked if I needed anything. I told her that my fries were being remade. A different girl behind the window (with red hair) said to her other co workers that “we can’t just be remaking new fries” in a rude manner. I pointed out I paid for them and confusingly asked why wouldn’t they be remade?!? I guess satisfying the customer isn’t something they enforce here. They rolled their eyes and shut both of the windows. I then got my order of fries and they only gave me a half order! ?Point is whoever is running that place needs to get their workers in check. Most disrespectful service I’ve had tbh! Won’t be coming back. I asked for the manager and they refused to give me that information. Then yelled “COME BACK HERE” 3 times.
Service: 1
We had a extremely bad experience, the girls working were really rude from the jump. They were playing music with super inappropriate language for what should be a family friendly environment. After looking at the menu for a moment I ordered what I wanted and she quickly told me they "don't even have that here". I said well you have a sticker out here of the flavor that says you do. She said well we don't. They then looked at me with complete disgust. I ordered what the rest of my family wanted and paid. I decided to not get anything because I wasn't giving them anymore business then necessary. The ice cream was melted and a complete mess when they gave it to us. We won't be back, teenagers or not that behavior and the treatment we got wasn't appropriate.
Atmosphere: 1
Food: 1
Service: 1
Delicious ice cream and huge scoops. Ordered a medium size cone and it was almost too much ice cream!
Atmosphere: 5
Food: 5
Service: 5
Very good soft serve, nice sizes for the money.
On Saturday 05/18 I had the WORST ice cream experience. I waited in line for a good 25 minutes, which I understood because they were busy. The lady hands me my ice cream and it’s already on a slant and not all the way on the cone. I take two steps back and the ice cream falls into my other hand! I asked the lady if i could have another one, and she said no because “it wasn’t my fault that happened to you” very rudely. I then ask for at least a cup as the ice cream is melting in my hand and she tells me 25 cents for a cup. Worst customer service I have ever had. Not impressed AT ALL. Do better!
We went to go SEE about getting ice cream and was planning on getting some ice cream for a nice treat to the family but the prices were SO HIGH we left and walked away. $4.55 for a baby flurrie, $6.50 for a small flurrie and only went higher priced from there. Even a single scoop cone was almost $4. They also charge .25 cents to get a cup with your cone purchase now. If my family was to get ice cream at their prices....I could have went to the store and bought enough ice cream to feed the whole park for the same peice as 4 people. So we went to koffee kupp instead and got 3 cones for $8.
Atmosphere: 1
Food: 1
Service: 1
The lady was rude and had no good customer service with any encounters to the 20 people standing in line!
Restaurantji Recommends
great responce time good icecream decent price
Didn't get to try anything
we love lakeside swirl! great ice cream at the beach!
We ordered 2 chili dogs for my hubby and a regular hotdog for me. My hot dog came out cold with no toppings. But the kicker was all 3 were on 1 plate. When I asked for another plate- because there were 2 of us- I was told I didn't need another plate and it would cost me a quarter! We'll never go back.Serious customer service training is needed.
We ordered ice cream around 1630 09AUG23 to have horrible customer service from the brunette female and ice cream that was melting by the time we reached our table. We were handed a Sunday with chocolate when we requested no chocolate on top. She responded back you ask for chocolate to be added and you will have to pay for a new one. Total disappointment that we have to pay for a new one just for it to made correctly. I live in Florida with temp reaching 103 and the ice cream doesn’t melt that fast. Total and utter disappointment. You can do better.
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