DO NOT ORDER FROM HERE! I’m a long time fan of the original Dominos pizza back where I grew up in Ypsilanti Michigan, home of the first Dominos Pizza. I had the honor of meeting Mr. Monaghan during a Walk for Mankind event hosted by Tom and his company. I was a teenager at this time and had raised hundreds of dollars in pledges for the charity, only to get into a serious bicycle accident a few nights before the charity event were to take place. I was deeply saddened that I was medically forbidden to perform the walk due to my medical state. Striving to see my pledges be allowed to be part of the event, I had reached out to the coordinator of the event to see if someone could walk in my place. Tom reached out to me personally to come see him at his then Ann Arbor corp office and talk with me about my situation. It was allowed to have my hard work and efforts to gain charitable pledges be fulfilled through another participant. I learned about Tom was down to earth, had a passion for people in need, and above all a honest man. Not only did he start a great pizza company but he gave inspiration for me to always do my best no matter what. Back at this time, Dominos represented these values at his stores. All team members seem to share his vision well.
WHY YOU SHOULD ORDER FROM THIS DOMINOS: Fast forward to 2025. I am ashamed to say I have attempted to order from the Gaylord Mich Dominos location ONLY to find that Tom’s vision seemed to be a distant reality. The food quality and customer service are a very far cry from Tom’s dream. I had an issue with my order and attempted to provide the store a chance to rectify its wrongs, only to be ignored and the problem has gone unresolved. (I received an email with an unfelt apology and a gift card for more Dominos, this does not solve the problem and feels like a brush off). I’m disgusted with the Dominos store here in Gaylord and do not feel they deserve to have the Dominos name. At this point, I do not want any other customers to have to deal with a very unprofessional store with very poor quality. The pizza is worse than I have ever tasted as well as undercooked and the chicken wings were not normal. The meat content of the wings did not exist, it was full of fatty lard breaded on a very tiny wing. Do not spend any money at this location.
POOR STORE MANAGEMENT: I am displeased at the lack of response from not only the local store but also from the district. I have reached out twice without avail.
Tom, if you read this sir, I’m so sorry you have stores damaging the dream you dreamed. I will never forget meeting with you and I hope that some changes can happen to this store here in Gaylord as well as around the world that have not held up your vision.
NO MORE BANDAID GIFT CARDS: Once my issue is resolved and the quality of the food is back at the high standard as originally set by Tom’s standards, I may reconsider ordering from this store again some day, but it’s a pretty tall order for a failing store to get back to this level of integrity, passion, poise and quality without having to make major changes. The store owner knows exactly what I mean. Pay your employees fairly and reduce your salary and you will be surprised at the positive changes your store can make. Poor store level pay to employees is directly proportionate to overall quality. It’s not rocket science, it’s good business.
Atmosphere: 1
Food: 1
Service: 1
George Closser
Parking: Small parking lot with one driveway shared with Starbucks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Charles Story
I swear almost every time I order something is wrong one way or another. This time there was a bread tie stuck to my sandwich
Atmosphere: 2
Food: 1
Service: 2
Robert Huffman
Pizza was perfect
Dewang Shah
Great taste and great service.
Atmosphere: 5
Food: 5
Service: 5
Betsy Kline
Cheap pizza without a cheap attitude from the staff. Can’t say the same about another pizza place down the road that rhymes with Middle Sleezers - thanks for always being awesome for my families pizzas on Friday nights.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Style Cheese & Mushroom Pizza
Brian M.
Above average for a Domino's and staff were very nice.
Food: 4
Service: 5
Brenna Gray
Pricing is fair, food is always correct, but huge shoutout to Charles for being such a great delivery driver. He remembered my dog after being here just one time and brought him a treat with our pizza. It was very nice and I consider that above and beyond. Thanks Charles!
Atmosphere: 5
Food: 5
Service: 5
Kurt Arthur
The pizza was horrible. You could see the crust. In the middle of the pizza that is how much sauce and toppings was on it. You could count the toppings on each slice never exceeded 2ea slice.
Atmosphere: 1
Food: 1
Service: 3
Christian Lewis
First time calling Domino’s in Gaylord , Michigan and the Service was great and easy to order would definitely recommend them
I love the fact that I can take dinner home without leaving the office to pick it up. It saves me so much time. Thank you for being fast and polite!!
Atmosphere: 5
Food: 5
Service: 5
David Feole
Waited in line for 30 minutes after the app said it’s ready, they tell me they messed up my order was told to turn around and wait behind four cars. Guy hands me my food rudely while on the phone not even a sorry!
Atmosphere: 1
Food: 2
Service: 1
Mike Avram
Just had another excellent pizza and sides delivered to my semi truck here at Home Depot. Keep up the great work!!
Food: 5
Service: 5
CJ Highdreams
Don't stand by deals and offers 8.99 for 2 topping medium. Charged me 16.49
DO NOT ORDER FROM HERE!
I’m a long time fan of the original Dominos pizza back where I grew up in Ypsilanti Michigan, home of the first Dominos Pizza. I had the honor of meeting Mr. Monaghan during a Walk for Mankind event hosted by Tom and his company. I was a teenager at this time and had raised hundreds of dollars in pledges for the charity, only to get into a serious bicycle accident a few nights before the charity event were to take place. I was deeply saddened that I was medically forbidden to perform the walk due to my medical state. Striving to see my pledges be allowed to be part of the event, I had reached out to the coordinator of the event to see if someone could walk in my place. Tom reached out to me personally to come see him at his then Ann Arbor corp office and talk with me about my situation. It was allowed to have my hard work and efforts to gain charitable pledges be fulfilled through another participant. I learned about Tom was down to earth, had a passion for people in need, and above all a honest man. Not only did he start a great pizza company but he gave inspiration for me to always do my best no matter what. Back at this time, Dominos represented these values at his stores. All team members seem to share his vision well.
WHY YOU SHOULD ORDER FROM THIS DOMINOS: Fast forward to 2025. I am ashamed to say I have attempted to order from the Gaylord Mich Dominos location ONLY to find that Tom’s vision seemed to be a distant reality. The food quality and customer service are a very far cry from Tom’s dream.
I had an issue with my order and attempted to provide the store a chance to rectify its wrongs, only to be ignored and the problem has gone unresolved. (I received an email with an unfelt apology and a gift card for more Dominos, this does not solve the problem and feels like a brush off). I’m disgusted with the Dominos store here in Gaylord and do not feel they deserve to have the Dominos name.
At this point, I do not want any other customers to have to deal with a very unprofessional store with very poor quality. The pizza is worse than I have ever tasted as well as undercooked and the chicken wings were not normal. The meat content of the wings did not exist, it was full of fatty lard breaded on a very tiny wing. Do not spend any money at this location.
POOR STORE MANAGEMENT: I am displeased at the lack of response from not only the local store but also from the district. I have reached out twice without avail.
Tom, if you read this sir, I’m so sorry you have stores damaging the dream you dreamed. I will never forget meeting with you and I hope that some changes can happen to this store here in Gaylord as well as around the world that have not held up your vision.
NO MORE BANDAID GIFT CARDS: Once my issue is resolved and the quality of the food is back at the high standard as originally set by Tom’s standards, I may reconsider ordering from this store again some day, but it’s a pretty tall order for a failing store to get back to this level of integrity, passion, poise and quality without having to make major changes. The store owner knows exactly what I mean. Pay your employees fairly and reduce your salary and you will be surprised at the positive changes your store can make. Poor store level pay to employees is directly proportionate to overall quality. It’s not rocket science, it’s good business.
Atmosphere: 1
Food: 1
Service: 1
Parking: Small parking lot with one driveway shared with Starbucks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I swear almost every time I order something is wrong one way or another. This time there was a bread tie stuck to my sandwich
Atmosphere: 2
Food: 1
Service: 2
Pizza was perfect
Great taste and great service.
Atmosphere: 5
Food: 5
Service: 5
Cheap pizza without a cheap attitude from the staff. Can’t say the same about another pizza place down the road that rhymes with Middle Sleezers - thanks for always being awesome for my families pizzas on Friday nights.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Style Cheese & Mushroom Pizza
Above average for a Domino's and staff were very nice.
Food: 4
Service: 5
Pricing is fair, food is always correct, but huge shoutout to Charles for being such a great delivery driver. He remembered my dog after being here just one time and brought him a treat with our pizza. It was very nice and I consider that above and beyond. Thanks Charles!
Atmosphere: 5
Food: 5
Service: 5
The pizza was horrible. You could see the crust. In the middle of the pizza that is how much sauce and toppings was on it. You could count the toppings on each slice never exceeded 2ea slice.
Atmosphere: 1
Food: 1
Service: 3
First time calling Domino’s in Gaylord , Michigan and the Service was great and easy to order would definitely recommend them
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Love dominos pizza! Always my go to!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
I love the fact that I can take dinner home without leaving the office to pick it up. It saves me so much time. Thank you for being fast and polite!!
Atmosphere: 5
Food: 5
Service: 5
Waited in line for 30 minutes after the app said it’s ready, they tell me they messed up my order was told to turn around and wait behind four cars. Guy hands me my food rudely while on the phone not even a sorry!
Atmosphere: 1
Food: 2
Service: 1
Just had another excellent pizza and sides delivered to my semi truck here at Home Depot. Keep up the great work!!
Food: 5
Service: 5
Don't stand by deals and offers 8.99 for 2 topping medium. Charged me 16.49
Atmosphere: 1
Food: 3
Service: 1
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