Culver’s
7393 Cottonwood Dr, Jenison
(616) 457-3209
Recent Reviews
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Good place for fast food
I ordered online at 6:28pm. Order said it would be ready at 6:33pm and I arrived at 6:38pm and texted “here” and received a response that my order would be out shortly. I then went inside myself after waiting for 25 minutes. I walked in and my order was sitting there. The shaved haired red head said that “she doesn’t check the curbside orders so next time I should order pickup and come in.” Or that I should call the store and she will pick right up. She went on and on about how I should have called or come inside. Then, I take my order and get back in my car, and surprise no straws, so had to enter the store twice when I ordered curbside… don’t offer curbside if you’re not able to do it, or your staff need to be reminded to part of their job. I’ll also mention, while I stood in line to ask for my curbside order, there were several other staff members standing around, with nothing to do. Not sure why none of the staff are checking for curbside orders. I had a bad experience overall and this Culver’s location really missed the mark.
Great service and great food 👌
Enjoyed a lovely dinner on the patio
Very clean and everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I will forever give this place high praise. Someone stole our daughters brand new tablet when we were not looking and the staff immediately jumped into action and found and confronted the thief and got it back to us. Mark (one of the employees) spearheaded the whole thing. Also the food was fantastic as always
Atmosphere: 5
Food: 5
Service: 5
Great employees and awesome food! Always a nice visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cod Dinner, Cranberry Bacon Blue Salad, Hamburger, Turtle Sundaes, Cheese Curds
Waited in drive through for 5 mins. They decided to shut down the drive through screen and not serve us. “10 minutes to close” is still open…. Went to walk inside they ran to the door to lock it. Great service.
Service: 1
Every time we go, it's always quick. Service, food, and busy. The atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cod Dinner, Ice Cream Sundaes, Fried Shrimp
Very busy. But our food was delivered perfectly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This store places more time and resources on the drive through business. Today people were lined up out the door and there was only one overwhelmed cashier. This happens often.
Until it's not ,this place will be my number 1 spot to go to hands down! I have never ever had not 1 bad thing to say about culvers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
I don't leave 1 star reviews, but my group of friends and I walked in to get ice cream and every worker got upset with us. One of the workers was openly saying disrespectful comments knowing every person could hear. Whoever the manager is, you need to have a talk with whoever works Sunday evenings
Food: 2
Service: 1
Waited over 10 minutes for 2 kids meals ridiculous!!
There's food is delicious and the concrete shakes are very good
Atmosphere: 5
Food: 5
Service: 5
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