Jimmy John's

7550 Cottonwood Dr, Jenison
(616) 457-8000

Recent Reviews

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Edwin Martinez

Was served with the upmost respect and professionalism. Loved the staff, also not to mention how clean the store was! The manager Nikki took my order and gave me great customer Service. Enjoyed my overall experience with this store over all other Jimmy John’s!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Sandwich

John Laudonio

Good food and service!

Atmosphere: 4

Food: 4

Service: 4

Joey Rodriguez

The new toasted sandwiches are great

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tuna

Jedidiah

Great customer service, clean dinning area! Tried the pickle wedge was really good but very small for the price. It could really use a good sauce like a chipotle mayo to dip it in!

Atmosphere: 5

Food: 3

Service: 5

Stacy DeGrote

Great food and great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Sandwich

Gabriel Smith

Got my order wrong took years.

Atmosphere: 2

Food: 4

Service: 1

Molly Johnson

The 11 was good, line was fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Ivana

This location always gets my order wrong. I am constantly disappointed and I love JJ. I finally had to write a review for this location because today just pushed me over the edge. I am 9 months pregnant and was so hungry .... I said turkey Tom and they gave me a little john. On top of that, there was mold on my bread. What in the world?! Usually they don't know what jimmy it up means or forget to add cheese but today was different. I am 100% disappointed.

Food: 5

Omar Gomez

Ordered online and got our food pretty quickly after arriving. It's nice that there's a drive-thru so it makes it a very quick experience. The food was delicious as you would expect from Jimmy John's.

Atmosphere: 5

Food: 5

Service: 5

Amy Jachalke

Quick service!

Atmosphere: 5

Food: 5

Service: 5

Jason Hilla

This is a $10 wrap. I brought it back and said it looked kind of pathetic. Me thinking they would see there is next to no meat or veggies. Basically cheese, sauce and tortilla. So they made me another wrap. The exact same way. So I figured out, that is how the wraps are supposed to look. The workers have portion control standards. I apologize for thinking that serving size ingredients were supposed to be included in my meal.

Food: 1

Service: 4

Leigh Sydow

i really liked when they hand fed me my sandwich. although they were shoving it down my throat rather quick i appreciate the enthusiasm to be freaky fast!

Kid-friendliness: i appreciate that no babies work here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Stermins Plus Three

Today was the third time that they made my unwhich like a taco so I can’t even eat it. I work near here and recently started dieting, so this is like the only place I can eat and you lost me for good.

Atmosphere: 1

Food: 1

Service: 1

Makayla

The food is fine because it’s Jimmy John’s but the staff this time crossed a line. Three bad experiences at this location and I won’t be back.

Atmosphere: 1

Food: 3

Service: 1

vicki johnston

Usually get the number 3. Tuna is my gig but went rogue and tried the Cubano. Eh. Going back to tuna.

Atmosphere: 3

Food: 4

Service: 4

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