McDonald's

160 Chicago Dr, Jenison
(616) 457-2070

Recent Reviews

Bhupesh patil

This is probably the only good McDonald I have ever been to, it’s clean, the staff is good, the food is fresh. They also have fabulous delivery time once you order.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: French Fries, Chicken Mcnuggets, Mcchicken, Mcdouble, Big Mac

Gidget Groendyk

McDonald’s has the best deals and service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Christina Caldwell

Must say, the iced Caramel macchiato is very good!!

Atmosphere: 5

Food: 5

Service: 5

Daniel Ryktarsyk

I usually enjoy McDonald's. Today, my McDouble was literally thrown together. I couldn't eat it while driving. The condiments were leaking out the sides and covered the bun and paper, the cheese was halfway on, and the bun was split and half on. I know it's not a big purchase. But another overpriced disappointment. Should have snapped a pic. This is not the first time, but it will be the last for a very long time.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Mcdouble

Kristen Lancaster

We ordered table service and placed our table number. After 25 minutes I went to the front and our food was sitting out getting cold. My coffee was barely warm. When I asked for a new one I was questioned about why I was expecting hot coffee so long after my order. When I explained we ordered food and it never came, I was told they don’t offer table service. We were here just a few weeks ago and they definitely offered table service. As parents with two small kids, this was frustrating and poor service.

Atmosphere: 4

Food: 3

Service: 1

Anthony Rivera

They're pretty good when it comes to execution. Food has always been warm/hot when we get home and eat. They have alittle longer waits but 90% of the time there short staff. I don't blame anyone for that. You can't it's not there fault. The amount of cars and people they get through for the staff they have is impressive. I feel bad for the staff, the stress of being short staffed and having to deal with customers who think they are entitled to literally yell and complain to them about how long it's taking for there food. You are getting a service, not a magical system that just spits out your food just because you want it now. A big shout out to the staff for pulling through. The building inside always seems clean. It's a huge traffic place, so take that in consideration.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Kids Chicken Nuggets with Fries, Chicken Mcnuggets

Jeffrey Berman

Surprisingly good fish filet

Atmosphere: 3

Food: 3

Service: 4

Danii Paige

Ordered three happy meals. Extra six nuggets and one medium fries. Got three chocolate milks and apples and fries for their meal and BBQ for all three.In my kids meals. SUPER skimpy of fries. My daughter is eight she had a total of six fries. And one was like not even a long frie. The other had eight friends and the last meal had six and two cut pieces. (Super short short) and all three meals were missing BBQ sauces.The meals were not fresh. As they were cold and the worst when cold. I called and let them know that I have three kiddos that are expecting to dip their chicken nuggets into sauces and I have no sauces. And that they're rather short with the meals that I spent $30 on. And he just said well. I am more than welcome to come through the drive-thru and grab them. Number one, I am not going to come all the way back through a drive-thru to pick up sauces. Especially since I just got all three kids home and it's 7:30 pm. They need to eat and get ready for bed. We had a very long day and we were planning on having a quick meal before we went to bed and this quick meal ended really shortly because the portion sizes were for like an infant who can eat salads at the beginning stage. I'm actually very disappointed that all I was told is that I can come through and grab my sauces that were forgotten in my bag as well as my food was not properly cooked (cold items past the under heat temps) and sat as we probably got the last of the batch that was made prior. And as well as my extra chicken nuggets and fries clearly came from the end of the batch because my medium fries literally was a size of a small like practically five more french fries. More than all three of the Happy meals combined. But I got a medium not a small so I was very confused and it was hard to split that between the kids because again the portion size was ridiculous. And as well they were cold and I hate cold fries. Now that there is another McDonald's a little further down the road from me, I will probably most likely end up going there then. The one that is literally not too far from me at all just because of the service and just because it wasn't our mistake. It was their mistake and that we were only told to come drive and waste our gas to retrieve some sauces and nothing more. The other McDonald's down the road when we were missing a chicken nugget (four pack) for the inconvenience, they gave us our whole meal back in return and it wasn't even the same day which was so awesome because again it was a drive down the road further than this McDonald's but the customer service was excellent. Very disappointed in this McDonald's and I would rather take my business somewhere else. As well as their Happy meal portions are more reasonable than a couple fries.Thank you but no thank you to you management or whatever manager was on duty tonight. You guys did make our visit through your drive-thru very unpleasant and we will not be taking our business to you anymore.Super disappointed.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Chicken Mcnuggets

HARDCORE

Awesome food? nice service ????✨Kid-friendliness: My little niece loves your happy meals and your toys that come with them good quality toys inside for both boy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Mcdouble, Egg Mcmuffin, Mcmuffin, Kids Chicken Nuggets with Fries, Happy Meal, World Famous Fries, Chicken Mcnuggets, Big Mac

Trevor Cox

Sloppy. Crush sandwich with anger before

Atmosphere: 2

Food: 2

Service: 2

Tyler

I had to come give credit where credit is due. It's a McDonald's. But it's one of the better McDonald's out there. I'll drive by two different locations I refuse to eat at just to get McDonald's breakfast from this much superior location. The food is always on point and they're quick. On sparse infrequent occasions you can tell an employee might be tired yet, despite that your meal always comes out correct, warm and generally good. 11/10 ily mcd team

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcmuffin, French Fries

linda lnenicka

Although the line is long and slow, the service is great and the food is very good.Worth the

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hamburger, French Fries

Shane Tucker

Great way to start the drive.

Atmosphere: 5

Food: 5

Service: 5

Philip

Let's be honest, sometimes you just need a quick bite that hits the spot, and McDonald's never disappoints in that department. But this particular visit deserves a shoutout for going above and beyond the usual fast-food experience.From the moment I pulled into the drive-thru lane, things were zipping along. The friendly crew member taking my order was a master of efficiency, suggesting a combo meal to save me time and money (winning!). Within minutes, I was at the next window, where my piping-hot food was waiting with a smile.But the real MVP here was the freshness. My fries were crispy and golden, the burger was juicy and perfectly cooked, and even the iced tea tasted like it was just brewed. It's the little things, right?Whether you're a die-hard McFlurry fan or just need a coffee break pick-me-up, this McDonald's location is a shining example of how fast food can be done right. Fast, friendly, and fresh – what more could you ask for?P.S. If you're using the McDonald's app, be sure to check for deals and coupons before you order. You might just score yourself an extra McFlurry (or two)

Atmosphere: 5

Food: 5

Service: 5

Marc Sinke

It is Mcdonalds....most of my order wad in the bag. Not worth the drive back to get missing items.

Atmosphere: 3

Food: 3

Service: 3

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