The staff were rude, dismissive, and not very professional!
Atmosphere: 1
Service: 1
Jenna Porrett
Kira is the best!!
Atmosphere: 5
Food: 5
Service: 5
Kirk Madsen
The food’s decent, but the staff takes forever (15 minutes to get two BECs).
Atmosphere: 2
Food: 4
Service: 2
Elizabeth Curnow
Stopped by for the first time.. fresh 🥯 bagels n coffee... easy in and out
Atmosphere: 5
Food: 5
Service: 5
Amy Douglas
The staff in this place is incredibly disrespectful. One particular employee named Aubree was extremely rude and dismissive from the moment I walked in. Instead of helping, they rolled their eyes, spoke in a condescending tone, and acted as if I was inconveniencing them just for asking a simple question. There was no professionalism, no effort to resolve the issue, and the overall attitude made the environment uncomfortable and unwelcoming. If this is the level of customer service they allow, I definitely won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Brandon Allen
Awesome bagels and frapes
Atmosphere: 4
Food: 5
Service: 5
Lee Allen
Big Apple Bagels, in Grand Blanc is nice! They have an assortment of Bagels & muffins, to choose from, good coffee to.
Atmosphere: 5
Food: 5
Service: 5
Nathan Loyd
Very warm & friendly
Atmosphere: 5
Food: 5
Service: 5
Sharon Arnold
Great muffins!
Atmosphere: 4
Food: 5
Service: 4
Theposhturtle S
I just had the worst experience ever at a Big Apple Bagel. I walked in 4 minutes before closing. Before even saying a word, the first person I encountered, looked at me as she was picking up day olds and immediately said, I can't sell you anything but day olds, we have nothing else. I then looked over at the case, which was FULL of muffins, and again, before I could say a word, she said: "Those are for tomorrow." We don't have any muffins left from today. Then she grabs the day olds and says she can't sell me anything. I asked her for her managers name, and she says Kira. Before I can get the words, " Can you please spell that? She has again disappeared and is refusing to even speak to me. This is when I turned on my phone and started recording.
If the Managers name really is Kira, Ally is the type of person you want at your store. I would have gladly paid for the muffin. But she deserves praise, if not more, for how she handled herself and me. The other employee, if nothing else, needs some time to herself to understand what she did in this situation, why it was so wrong, and how she can change. Because, if she doesn't, one day she's going to upset the wrong person.
Ally- thank you so so much. Thank you for being a good person. Your kindness will take you far.
Went in there this morning to purchase muffins ..and there was gnats flying on the muffins and around them !
Food: 1
Andy Wheat
Delicious bagel
Food: 5
Melissa Wander
Unfortunately the speed of service has gotten really slow with new ownership. They were out of several types of bagels at 8:30am and then I had to wait over 10 minutes for a bagel with only one person in front of me. This used to be my favorite place to stop but can’t afford the time when I’m on my way to work.
Atmosphere: 4
Food: 4
Service: 3
Amanda Daves
Food and coffee always tastes great. Did a mobile order ahead of time for a staff meeting, and they didn't even view the order until I was there (9 mins late). I even gave them extra time. Now late for work and meeting.
Atmosphere: 5
Food: 5
Service: 4
Glen Chamberlin
2 hours after BAB had opened up, before lunchtime, they were completely Out of French toast bagels and only 1 left of Asiago Cheese bagels. Really,???!!! That's all I came in for. They're only open til 2 or 2:30pm. Like 4 or 5 hours daily. Rrrrrrr!!! Frustrating and expensive too. Very disappointed to have to settle for a dozen of the rest of the what's left.
The staff were rude, dismissive, and not very professional!
Atmosphere: 1
Service: 1
Kira is the best!!
Atmosphere: 5
Food: 5
Service: 5
The food’s decent, but the staff takes forever (15 minutes to get two BECs).
Atmosphere: 2
Food: 4
Service: 2
Stopped by for the first time.. fresh 🥯 bagels n coffee... easy in and out
Atmosphere: 5
Food: 5
Service: 5
The staff in this place is incredibly disrespectful. One particular employee named Aubree was extremely rude and dismissive from the moment I walked in. Instead of helping, they rolled their eyes, spoke in a condescending tone, and acted as if I was inconveniencing them just for asking a simple question. There was no professionalism, no effort to resolve the issue, and the overall attitude made the environment uncomfortable and unwelcoming. If this is the level of customer service they allow, I definitely won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Awesome bagels and frapes
Atmosphere: 4
Food: 5
Service: 5
Big Apple Bagels, in Grand Blanc is nice! They have an assortment of Bagels & muffins, to choose from, good coffee to.
Atmosphere: 5
Food: 5
Service: 5
Very warm & friendly
Atmosphere: 5
Food: 5
Service: 5
Great muffins!
Atmosphere: 4
Food: 5
Service: 4
I just had the worst experience ever at a Big Apple Bagel.
I walked in 4 minutes before closing. Before even saying a word, the first person I encountered, looked at me as she was picking up day olds and immediately said, I can't sell you anything but day olds, we have nothing else. I then looked over at the case, which was FULL of muffins, and again, before I could say a word, she said: "Those are for tomorrow." We don't have any muffins left from today. Then she grabs the day olds and says she can't sell me anything. I asked her for her managers name, and she says Kira. Before I can get the words, " Can you please spell that? She has again disappeared and is refusing to even speak to me. This is when I turned on my phone and started recording.
If the Managers name really is Kira, Ally is the type of person you want at your store. I would have gladly paid for the muffin. But she deserves praise, if not more, for how she handled herself and me. The other employee, if nothing else, needs some time to herself to understand what she did in this situation, why it was so wrong, and how she can change. Because, if she doesn't, one day she's going to upset the wrong person.
Ally- thank you so so much. Thank you for being a good person. Your kindness will take you far.
Restaurantji Recommends
Went in there this morning to purchase muffins ..and there was gnats flying on the muffins and around them !
Food: 1
Delicious bagel
Food: 5
Unfortunately the speed of service has gotten really slow with new ownership. They were out of several types of bagels at 8:30am and then I had to wait over 10 minutes for a bagel with only one person in front of me. This used to be my favorite place to stop but can’t afford the time when I’m on my way to work.
Atmosphere: 4
Food: 4
Service: 3
Food and coffee always tastes great. Did a mobile order ahead of time for a staff meeting, and they didn't even view the order until I was there (9 mins late). I even gave them extra time. Now late for work and meeting.
Atmosphere: 5
Food: 5
Service: 4
2 hours after BAB had opened up, before lunchtime, they were completely Out of French toast bagels and only 1 left of Asiago Cheese bagels. Really,???!!! That's all I came in for. They're only open til 2 or 2:30pm. Like 4 or 5 hours daily. Rrrrrrr!!! Frustrating and expensive too. Very disappointed to have to settle for a dozen of the rest of the what's left.
Atmosphere: 5
Food: 5
Service: 4
Loading...