Jersey Mike's Subs

Good Philly cheese steak sub . The Customer Service is Great ,they go over and beyond and You can tell they work hard .

Atmosphere: 5

Food: 5

Service: 5

Good sub. Fast service

Atmosphere: 5

Food: 5

Service: 5

Blonde girl working behind the counter by the cash register was rude. Just giving dirty looks, frowning, and addressed me by aggressively yelling what the order name was for my pickup, without even actually gesturing that she was speaking to me. Learn customer service skills if you’re working in customer service maybe!

Fresh sandwiches!!! Great service !! I’ll definitely be back !!!! Very clean store too !! You guys rock

Atmosphere: 4

Food: 5

Service: 5

I never had Jersey Mike's before but WOW. I got one of those hot shredded chicken subs with mushroom, onion, cheese and goodness gracious... 😳 Y'all win in the sub category cause I won't go anywhere else now for my sandwich related needs. I definitely recommend this place. 💯

Food: 5

Service: 5

Sorry, for the long post, but this situation really got under my skin. I'd like to say that in my lifetime I have worked in the food industry and customer service. I understand the business and there are times when I get exceptional service I will call the store and commend the employees and there are times when I have received bad service and brought it to the companies attention. Normally, I dont do reviews, but I feel the need to do one now. My sister and I went in to the Hill and Fenton Rd. store along with my 4 year old granddaughter, to buy dinner as a treat for a family of 6, I can't afford Jersey Mikes on a regular basis. We were the only customers in the store at that time. I ordered 3 giants (2 of them hot), 1 regular, 1 mini and a kids meal. First thing that was brought to my attention was I noticed that when they were cutting a loaf of bread for the regular and 2 minis (1 mini ordered and a mini for the kids meal), they actually cut about an inch slice of the loaf off, balled it up and thru it away. I was baffled by that action because of the cost of everything now and the wastefulness of it. I would think it could have been eyed to make those 3 sandwiches, my opinion of course. Well, the sandwiches were made with meat and cheese and the process of ordering the condiments started and in the middle of that, a girl went up the register and rudely yelled out to me asking if we wanted drinks and chips. I politely told her no and continued to let the young man know about the condiments. We got to the last sandwich which was the mini for the kids meal and this is where more rudeness came into play. My granddaughter is 4 and was telling me what she wanted on her sandwich, a little bit of mustard, a little bit of oil and vinegar and pickles and banana peppers on the side. I relayed that to the young man and that's when the eye rolling and heavy breathing came, this was totally uncalled for and it didn't go unnoticed by me or the other customers that had come in behind me. At that time I noticed the girl that yelled about the drinks and chips was bagging up all the sandwiches in 1 bag and I asked her if she could please bag the hot sandwiches separately, which she did. During this time the young man had put a glob of mustard, and showered that mini with oil and vinegar. Needless to say, I held my composure, paid my bill of $83.32 and left. After we backed out of our parking space, I realized that they didn't give us the drink or cookie for the kids meal, so we parked again. Due to my health and having already walked more than I should have, my sister went in to get that and grab a bag of chips (1.75) too. She was told by the girl that they didn't charge us for a kids meal, just for a mini sub. So instead of adjusting the cost of a mini sub for a kids meal, that I had ordered to begin with, the girl rang her up for $4.29 for a drink and a bag of chips and another $1.50 for a cookie, for a total of $6.14. I wish I had went in there myself because that definitely wouldn't have happened. My sister went agead and paid for it it, she was tired from working all day and was just trying to get home. At this point I wasn't a very happy camper, so I decided I would just call the store in the morning after I had the opportunity to calm down and talk to a manager with calmness. To my dismay, when I called, it was even a bigger disappointment as I was informed by the assistant manager, Katelyn, that the girl shud have talk to the manager when the issue happened, and they don't give refunds and in the future I need to make sure that I follow the process. Order my sandwiches, get the condiments wanted and request the drink and cookie at the register for kids meals. Grab the chips you want while in line. Well, for one there won't be a future with this store and I'll probably stick to Subway (less expensive) or just cook at home. My warning to any customers is for you to make sure you follow their process so you don't end up paying the cost for their mistakes.

Atmosphere: 2

Food: 3

Service: 1

Visiting from Arizona, delicious as awesome. Love Jersey Mikes

Atmosphere: 5

Food: 5

Service: 5

The man who took my order was very rude to me, must’ve been because it was my first time and it was an inconvenience to help answer my question.

Atmosphere: 1

Food: 4

Service: 1

I had a great experience here and the sub was amazing! The guy helping me seemed to really like dinosaurs and he pretended to be one it made my child laugh. He was very helpful in helping me decide what I wanted and he had a mustache .

Atmosphere: 5

Food: 5

Service: 5

Sad to hear your losing a great employee, I guess it happens. Nice store…

Atmosphere: 5

Food: 5

Service: 5

Fast friendly service

Atmosphere: 5

Food: 5

Service: 5

Whoever was making the sandwich is a rockstar!!! Definitely recommended this Jersey Mike's 💯

Recommended dishes: Super Sub 5 Club Supreme 9, Italian Sub

My toddler loves a good tuna sub, he used to love Jimmy Johns but they became too soggy for him so we tried this Jersey Mike's location. This is his new favorite tuna sub, we've gotten it pretty much every day this week and it's become the best part of his day after school!

Atmosphere: 5

Food: 5

Service: 5

Every time i go my food is fresh and service is perfect.

Atmosphere: 5

Food: 5

Service: 5

The pudgy pale white lady working behind the counter today was rude. I won't be back.

Atmosphere: 3

Food: 3

Service: 1