Jimmy John's

The manager at this location needs some SERIOUS coaching on people skills. She's been very rude to me twice. I was in the restaurant industry for years - I have a lot of grace for the service industry. Both times I was just checking (not upset at all) to make sure they had my order because it was 45 minutes late. The first time was there error and she screamed at her workers with me on the phone and was just kind of brash to me. Not good leadership at all. The second instance I didn't realize I somehow selected the wrong delivery date. She was so rude and short with me that I called her out (not something I would ever do generally) and then handed me off to a very nice young man who actually helped me. Everyone gets stressed out but 1) I was not an irate or unreasonable customer in either instance - I was just trying to see what was going on 2) I genuinely feel bad for her staff based on what I've seen. I don't wish for anyone to loose there job but I hope she learns you win more with honey than vinegar. She needs to reflect on how she treats her staff though at the very least because that really should not be tolerated and she should loose her job for that if she doesn't learn to lead with respect.

I just would like to explain I had so much fatty pieces in my Italian sub that I could not even chew…. I threw it all away

Food: 1

Service: 4

Hot fresh bread available when I want that kind service I love this location.

Atmosphere: 5

Food: 5

Service: 5

General manager would not let me talk when I was trying to use a coupon then she said to me “I am the general manager” raising her voice, continued to not let me speak about my coupon. Manager is always yelling at staff when I come into the establishment. She NEEDS to be fired. I can gureentee she is the reason there is such high turnover rate. Pulling the “I am the general manager” card does not inform me that she is smart, just that she trys to be bossy. Terrible terrible experience.

Atmosphere: 1

Food: 1

Service: 1

I order delivery almost everyday to my job never had an issue! Delivery drivers are friendly and polite .

Atmosphere: 5

Food: 5

Service: 5

I guess if you want zero meat or cheese on your sub then this is the place to order. I had ordered a sub on July 26 at 7:08 PM. I had it for delivery since I work from home and do not have the ability to leave when I’m working. My food did not arrive until 7:45 PM and I live locally so it shouldn’t have taken that long. As you can see in the pictures that I put I had only ordered a turkey and cheese sub nothing else and there was slim to none turkey or cheese let alone it looks like it was just thrown on there. I had submitted customer feedback like they keep commenting on other people’s reviews and the only message I got back was that the sandwiches are weighed and portion out properly so it’s not really their fault. Let me just say that I will never order/buy from here ever again, due to the horrible customer service, the lack of time efficiency when it comes to delivering, and the fact that they believe this was a good sandwich. I wouldn’t even feed this to my dog.

Food: 1

Service: 1

We went to get two subs and they were out of bread. They said it would be ten minutes. Then the bread was hard . The crust was very hard to bite through. For the price, this shouldn’t happen especially on bread that just came out of the oven.

Atmosphere: 3

Food: 3

Service: 1

Horrible service before I could tell them I’d like it toasted they made the sandwich and said sorry sir so I wasted my money on 7/29/25. Unacceptable

Service: 1

Ordered a hunters club online and i wanted it toasted, when It got delivered to me however it was burnt black on multiple parts and inedible, not worth the money.

Food: 1

Giving out old food. Manager and employees are rude.

Atmosphere: 1

Food: 1

Service: 1

Spent $16 on a turkey sub. no turkey. wasn’t going to leave the bad review until I saw that someone else had the exact same issue. how do you not put meat on a 3 ingredient sub? it seems this is a reoccurring problem here and intentional. I ordered at 8:07 got there at 8:25pm so it wasn’t last minute either. going to jersey mikes instead from now on

Great people. Freaky fast service! Best location for sure! Come here if you’re looking for a perfect lunch or dinner.

Dietary restrictions: Able to make sandwiches vegetarian!

Wheelchair accessibility: Ramp

Atmosphere: 5

Food: 5

Service: 5

Ordered a California club. Got home, no meat in my sub. Not 1 single slice of turkey. I don't understand how that's even possible. I even had it made how it's comes, no modifications. Pretty wild.

Food: 1

Service: 1

horrible service. terrible staff. management is a joke. apparently making a sandwich is the hardest thing to do as far as quality control goes- they have none. i complained about an unwich they made (now mind you im fully aware its just a sandwich but if im going to spent 15 dollars it can be made with fresh ingredients) the lettuce had disgusting brown spots all over & wasn’t even able to be held because it was so sloppy. i called & complained & they said if i wanted a refund id need to bring the sandwich up. which i absolutely did. the manager refused me my refund issued it as a credit back to the account only after i asked for her supervisors number. i called the supervisor never heard back. and now here we are maybe 2 weeks later, i ordered jimmy johns for lunch & what i get is the smallest amount of everything on the sandwich from the mayo to the veggies(4 cucumbers laid flat on the bread that has a single swipe of mayo on either side, lettuce might as well not even be on the sub, did give me plenty of jimmy peppers tho) & honestly it’s just a joke. do yourself a favor & just go to a different JJs this place sucks, ran by immature adults & teenagers.

the quality of your ingredients matter. it might’ve just been brown lettuce but then to continue and be rude and nasty after your staffs screw up is ridiculous.

Atmosphere: 1

Food: 1

Service: 1

always the kindest staff. thanks for reminding me to grab my chips!!

Atmosphere: 5

Food: 5

Service: 5