Lorenzo’s, you guys have just went down hill. Everything we ordered tonight, for one came in the same small boxes. I take it the medium and smalls, even though they don’t cost the same, they are the same? Not to mention the margarita pizza.. the pictures and what you actually get, do not compare. Literally 4 small spots of cheese, barely any balsamic and no basil..This will be our last time here. $60 dollars for a small cheese bread, a small pizza and 2 medium pizzas (that are in the same box as the smalls). Do better!
Food: 2
Matt Higham
to go wonderful
Atmosphere: 5
Food: 5
Service: 5
Wendy Crook
Lorenzo's used to be really good. Our family decided to enjoy a good pie. We got 2 large 1 topping pizzas and their breadsticks. There was nonexistent sauce on either pizza throughout. It was over done. The breadsticks were burnt on edges and hollow throughout. We got a side of garlic butter. And it was less than half an ounce for a 1.50. Not really happy with the meal at all. Totally different experience than about a year ago. Sad just sad.
Atmosphere: 1
Food: 1
Service: 1
Ashley Odonnell
Ok pizza but horrible customer service.they also never adhere to their closing hours. 4-5 times now I have called 30 minutes or more prior to closing and they answer the phone and say they are already closed
Kristen Zehnder
Typical pizza..good but nothing special. I had to wait 5 extra minutes and couldn't help but notice small insects flying around.
Atmosphere: 1
Food: 3
Service: 3
James Paivarinta
So we ordered food from them 7-6-2025, we waited for it to be delievered, never received a knock on the door, we made several attempts to call and ask about our delivery..finally at 2100 hrs. we went to leave to go get food and here was the pizzas sitting outside in a chair, cold !! We were in the living room we would have heard a knock on the door...Then the pizzas were thin crust and unsauced... Very dissapointing...
Julia Andrews
Was told it was worth the drive. X-large pizza has several toppings not ordered and paid extra for bread sticks that looked like they were cooked 3 days ago. I have never had such gross food. Called and he was willing to try and fix but we were not going to drive all the way back out there. I cannot believe they would even serve breadsticks like that! Wish I could post a picture. We will NEVER order food from there again!
Cindy Queen
The lady at the counter was rude, the pizza was not good and they forgot to give us Italian dressing for our sub. I can see why the place was empty and the employees were sitting down scrolling on the phone.
Brandi Hicken
This was my very first experience with this place and I have yet to try their pizza as I left empty handed. I placed an order here via uber eats two days in advance because I was hosting a gathering. When I arrived, I gave my name for the order and it wasn’t there. I grabbed my phone to show the girl and it said Lorenzo’s canceled my order at 4:53 (pick up was between 5–5:30). The worker was extremely rude and acted put out from the moment I walked through the door that she had to help me. I asked her what happens when they cancel my order. She said she didn’t know so she would call her manager. She called someone but they didn’t answer, so she just said she didn’t know what to tell me besides to just place the order again with them and wait for it. She also asked if I was charged for the order (I didn’t ask anything about getting a refund because I figured that was between me and uber eats). I told her the charge was pending and she said, “we don’t have your money.” I never insinuated they did, nor did I ever ask about that. I was just as confused as she seemed to be about them canceling my order. I felt like I was kind and patient about the situation until she acted so put out that I was even there and offered no resolution whatsoever. I walked out and went somewhere else in a pinch. The whole experience was uncomfortable and a little bizarre.
Kyle Miller
First time trying, ordered a family deal for 30$. First pizza thin crust, second regular. Both came thin unfortunately. Crust was chewy and seemed undercooked. Salami was burnt black. The cheese bread was spectacular. People were super nice inside. Would try again. Good deal for the money just wish the location was nicer and the order was precise.
Don’t go in at 846 the rude girl won’t take your order because the quit taking orders early. Won’t be back
Donald LoVasco
6/5/2025 Was here again today, An Antipasto salad, for my lovely Wifes Lunches, and 2 small Pizzas for dinner tonight. It doesn't get any better than this. It was worth the drive.
JB P
Wife picked up chicken to go was very good
Mike Kindt
It had been a while since I had their pizza. Last time the pizza was very good, the sauce was delicious and zesty and toppings were plentiful. This time there was very little sause and hardly any toppings. The sauce had very little flavor and the crust was thin and chewy. Over priced for what I got. It's like they changed the ingredients to save a buck. Very disappointed. Not sure what happened but I won't be back.
Barbara Arnold Beard
We had a birthday event for three people. Ordered pizza, bread and salad. It was a big order ordered 2 hours earlier. It was fabulous. Pizza was excellent, especially the sauce. Cheese bread was the best especially with the home made ranch dressing.. The salad was very fresh and crispy. Very delicious and highly recommended. Thank you Keego Harbor Store!
Lorenzo’s, you guys have just went down hill. Everything we ordered tonight, for one came in the same small boxes. I take it the medium and smalls, even though they don’t cost the same, they are the same? Not to mention the margarita pizza.. the pictures and what you actually get, do not compare. Literally 4 small spots of cheese, barely any balsamic and no basil..This will be our last time here. $60 dollars for a small cheese bread, a small pizza and 2 medium pizzas (that are in the same box as the smalls). Do better!
Food: 2
to go wonderful
Atmosphere: 5
Food: 5
Service: 5
Lorenzo's used to be really good. Our family decided to enjoy a good pie. We got 2 large 1 topping pizzas and their breadsticks.
There was nonexistent sauce on either pizza throughout. It was over done. The breadsticks were burnt on edges and hollow throughout. We got a side of garlic butter. And it was less than half an ounce for a 1.50.
Not really happy with the meal at all.
Totally different experience than about a year ago.
Sad just sad.
Atmosphere: 1
Food: 1
Service: 1
Ok pizza but horrible customer service.they also never adhere to their closing hours. 4-5 times now I have called 30 minutes or more prior to closing and they answer the phone and say they are already closed
Typical pizza..good but nothing special. I had to wait 5 extra minutes and couldn't help but notice small insects flying around.
Atmosphere: 1
Food: 3
Service: 3
So we ordered food from them 7-6-2025, we waited for it to be delievered, never received a knock on the door, we made several attempts to call and ask about our delivery..finally at 2100 hrs. we went to leave to go get food and here was the pizzas sitting outside in a chair, cold !! We were in the living room we would have heard a knock on the door...Then the pizzas were thin crust and unsauced... Very dissapointing...
Was told it was worth the drive. X-large pizza has several toppings not ordered and paid extra for bread sticks that looked like they were cooked 3 days ago. I have never had such gross food. Called and he was willing to try and fix but we were not going to drive all the way back out there. I cannot believe they would even serve breadsticks like that! Wish I could post a picture. We will NEVER order food from there again!
The lady at the counter was rude, the pizza was not good and they forgot to give us Italian dressing for our sub. I can see why the place was empty and the employees were sitting down scrolling on the phone.
This was my very first experience with this place and I have yet to try their pizza as I left empty handed. I placed an order here via uber eats two days in advance because I was hosting a gathering. When I arrived, I gave my name for the order and it wasn’t there. I grabbed my phone to show the girl and it said Lorenzo’s canceled my order at 4:53 (pick up was between 5–5:30). The worker was extremely rude and acted put out from the moment I walked through the door that she had to help me. I asked her what happens when they cancel my order. She said she didn’t know so she would call her manager. She called someone but they didn’t answer, so she just said she didn’t know what to tell me besides to just place the order again with them and wait for it. She also asked if I was charged for the order (I didn’t ask anything about getting a refund because I figured that was between me and uber eats). I told her the charge was pending and she said, “we don’t have your money.” I never insinuated they did, nor did I ever ask about that. I was just as confused as she seemed to be about them canceling my order. I felt like I was kind and patient about the situation until she acted so put out that I was even there and offered no resolution whatsoever. I walked out and went somewhere else in a pinch. The whole experience was uncomfortable and a little bizarre.
First time trying, ordered a family deal for 30$. First pizza thin crust, second regular. Both came thin unfortunately. Crust was chewy and seemed undercooked. Salami was burnt black. The cheese bread was spectacular. People were super nice inside. Would try again. Good deal for the money just wish the location was nicer and the order was precise.
Restaurantji Recommends
Don’t go in at 846 the rude girl won’t take your order because the quit taking orders early. Won’t be back
6/5/2025
Was here again today, An Antipasto salad, for my lovely Wifes Lunches, and 2 small Pizzas for dinner tonight. It doesn't get any better than this. It was worth the drive.
Wife picked up chicken to go was very good
It had been a while since I had their pizza. Last time the pizza was very good, the sauce was delicious and zesty and toppings were plentiful. This time there was very little sause and hardly any toppings. The sauce had very little flavor and the crust was thin and chewy. Over priced for what I got. It's like they changed the ingredients to save a buck. Very disappointed. Not sure what happened but I won't be back.
We had a birthday event for three people. Ordered pizza, bread and salad. It was a big order ordered 2 hours earlier. It was fabulous. Pizza was excellent, especially the sauce. Cheese bread was the best especially with the home made ranch dressing.. The salad was very fresh and crispy. Very delicious and highly recommended. Thank you Keego Harbor Store!
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