Wendy's
18800 Mack Ave, Grosse Pointe Farms
(313) 640-1399
Recent Reviews
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The egg, was fresh and the cheese was a real slice and the sausage was good, the best was the fresh warm crumbly biscuit.
Poor Customer service! Very slow! They make you wait at the speaker to take and prepare orders one at a time to keep there “time” down which makes the line and the wait time much longer. Cashier taking orders attitude is rude and disrespectful!!
They pay more attention to the drive-thru have their customers sitting in an empty lobby waiting to order for 10 minutes or more
Just left there on 5/4/25 worst service ever I won't be going back and I live a few blocks away the food was great but the lady that took my order had a horrible attitude I ordered a hamburger and potatoes I asked for butter and sour cream and she acted like she didn't want to walk to the cooler to get it rolled her eyes at me when I asked for it sad and you just reopened sad the food was great
I have great service every time I go there. And I, Mary Jane, appreciate the fast service as a mail lady. I only have so much time to get in and out. Thank U
Long wait in drive thru. Person who gave me my food was very immature and impolite. Ordered apple pecan salad. I asked for the pecans because we're not in the bag. He could not answer because he was laughing, hysterically. Then asked again for another worker to tell me the salad does not come with pecans.
Bad Atmosphere dirty inside smelled, shitty food, cold food chilli gross hard beans drinks no lids , no lettuces no ketchup uncooked nuggets .customer service very rude unfriendly don't know how to treat ppl speak to ppl
Everyone there was so rude, especially if you come at night time they take forever on your food and they’re disrespectful and they laugh at you. Please check the security cameras to make sure they’re doing everything.
Love the look for the new store and my order was perfect...great food and really nice staff...I'll be coming back for sure.
Renovated inside and made the dining experience worse 🤷🏻♂️
Restaurantji Recommends
Drive thru took awhile.
Best wendys I've ever been to.
On March 22,2025. I received my food and my food was Cold. Before the remodeling the food was cold and still not fresh.
After remodeling for over 4 months, they still don’t believe in following the actual time. They’re supposed to serve breakfast till 10:30 every morning yet I’ve been told multiple times in the drive thru that they’re switching over beforehand.
Realized I could live without it while it was gone, so I guess I will.
Ms Linda is a wonderful person.
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