Just came home from having a wonderful time at Island Resort!
Andrew Menard
Beware if you get wings, at least the boneless ones. The sauces come on the side. That's fine, BUT! The sauces come cold. I'm fine with sauces on the side, but why have the sauces cold??
C Del
Not impressed. To order food, you need to stand in line at bar whether you want food or just a drink. They don’t take orders at tables. Husband got pork sandwich but it came with no bbq sauce and non available. I got a meatball sandwich on toasted bun but bun wasn’t toasted. No napkins at tables. They are around but shared so you have to get up and get one. If this is the direction of restaurants today, time to get rid of the tipping.
Atmosphere: 4
Food: 2
Service: 1
Bill LeTourneau
54 minutes to get an order of wings and waffle fries. Inexcusable. When four guys from the same group walk up together and three of the four get their food in the first 20 minutes - we have a problem. Will not be going back there anytime soon
Tom Jurczykowski
Waited forever for food, quality was ok for our order, friends that ordered directly behind us got their food 23 minutes after ours and theirs was ice cold. Poor service poor set up and poor quality. Definitely do not recommend. Very very bad service for a place you have to pre-leave a tip to. And no follow up service.
Todd Musselman
They are charging for a 1/2 pound burger that is false advertising not even close
Atmosphere: 2
Food: 1
Service: 4
Tracey LaBelle
I do think it makes no sense that you are charged for fountain drinks here when throughout the casino they are free.
Deborah Jasmund
Food was terrible, waffle fries which were so grease logged after waiting over an hour.
Atmosphere: 5
Food: 1
Service: 1
Antoni Olifer
First Sports Bar I have ever been to that has tables but no table service. Place is a joke.
Atmosphere: 1
Service: 1
lee307
Wanted to thank the house keeping staff for finding our iPad we left in the room by mistake. We did not realize we had forgotten it until about 3 hours away. Also we had crossed into Canada and our cell phone coverage was very good. But a nice person, her name is Kelly was persistent in trying to contact us. The staff had found our lost item and asked for our home address so they could ship it back to us. It was our mistake that we forgot the iPad but was nice to see that she went the extra effort to assure us they had and would get it back to us. A few days later it arrived at our house, cannot say how happy to have it back and also to a staff member that went beyond what one would expect to get it back to us, Kelly thanks again.
No regular bartender on, Staff are taking food orders with drink orders. Waited in line over 10 minutes just to get a cocktail due to food orders being taken.
Atmosphere: 2
Food: 4
Service: 3
Ichstricke
We stayed here while attending a convention in Escanaba. Plenty of parking, easy check in, prompt elevators and active doormen periodically. We did not visit the casino or the bingo hall or eat any meals at the facility. The beds were very comfortable, housekeeping was on request, the air conditioning worked well and in our case, the ice machine was nearby. The staff was friendly. We had no complaints about our room or the service at this facility. Our room was in the tower to the left of the hotel entrance on the 8th floor.
Top C
This is a casino, not a resort. On top of this, a casino where you are not allowed to have fun. They have only one blackjack table running and will tell you to quiet down when you have too much fun. It is in the middle of nowhere and they lock you in to spending money on everything through them. They have no hosts that will help you and check on you. Do not expect anyone to ask you how your stay is going. 0/10 this is a money scam.
dawnf917
We have been here 3-4 times in the last two years. The entire staff has always been extremely friendly even maintanence workers passing in the hall way always greet us. The casino is great for the casual gambler as they have many machines that the max bet is $4.00 or less which is s nice change. The rooms in the south tower are updated hopefully someday they will all be updated. We added a day to our stay and had to move rooms from a south tower room to a room in the North tower. No refrigerator or microwave in the north tower rooms was a little disappointing. We were there on a Sunday thru Weds so with the exception of Sunday the only food option after noon is the cafeteria style restaurant. It would be nice if the sports bar served food everyday.
cdkiani
Visited to play golf as part of a stay and play package. Some things were great, but there were some downsides which prevented me from giving more than 3 stars: - Staff was very friendly and accommodating, place is very clean - You can gamble for reasonable amounts, table games were generally 5 $ minimum - Food and drink were reasonable, had a cocktail for $4 Downsides, this place has staff shortages - No daily room cleaning - Bar and grill only has food service Wednesday through Sunday - Casino can’t staff tables due to lack of dealers. Be prepared to drive to Escanaba, about 20 minutes away to dine in some nice restaurants. But all said we enjoyed the trip and the golf was great.
Just came home from having a wonderful time at Island Resort!
Beware if you get wings, at least the boneless ones. The sauces come on the side. That's fine, BUT! The sauces come cold. I'm fine with sauces on the side, but why have the sauces cold??
Not impressed. To order food, you need to stand in line at bar whether you want food or just a drink. They don’t take orders at tables. Husband got pork sandwich but it came with no bbq sauce and non available. I got a meatball sandwich on toasted bun but bun wasn’t toasted. No napkins at tables. They are around but shared so you have to get up and get one. If this is the direction of restaurants today, time to get rid of the tipping.
Atmosphere: 4
Food: 2
Service: 1
54 minutes to get an order of wings and waffle fries. Inexcusable. When four guys from the same group walk up together and three of the four get their food in the first 20 minutes - we have a problem. Will not be going back there anytime soon
Waited forever for food, quality was ok for our order, friends that ordered directly behind us got their food 23 minutes after ours and theirs was ice cold. Poor service poor set up and poor quality. Definitely do not recommend. Very very bad service for a place you have to pre-leave a tip to. And no follow up service.
They are charging for a 1/2 pound burger that is false advertising not even close
Atmosphere: 2
Food: 1
Service: 4
I do think it makes no sense that you are charged for fountain drinks here when throughout the casino they are free.
Food was terrible, waffle fries which were so grease logged after waiting over an hour.
Atmosphere: 5
Food: 1
Service: 1
First Sports Bar I have ever been to that has tables but no table service. Place is a joke.
Atmosphere: 1
Service: 1
Wanted to thank the house keeping staff for finding our iPad we left in the room by mistake. We did not realize we had forgotten it until about 3 hours away. Also we had crossed into Canada and our cell phone coverage was very good. But a nice person, her name is Kelly was persistent in trying to contact us. The staff had found our lost item and asked for our home address so they could ship it back to us. It was our mistake that we forgot the iPad but was nice to see that she went the extra effort to assure us they had and would get it back to us. A few days later it arrived at our house, cannot say how happy to have it back and also to a staff member that went beyond what one would expect to get it back to us, Kelly thanks again.
Restaurantji Recommends
No regular bartender on, Staff are taking food orders with drink orders. Waited in line over 10 minutes just to get a cocktail due to food orders being taken.
Atmosphere: 2
Food: 4
Service: 3
We stayed here while attending a convention in Escanaba. Plenty of parking, easy check in, prompt elevators and active doormen periodically. We did not visit the casino or the bingo hall or eat any meals at the facility. The beds were very comfortable, housekeeping was on request, the air conditioning worked well and in our case, the ice machine was nearby. The staff was friendly. We had no complaints about our room or the service at this facility. Our room was in the tower to the left of the hotel entrance on the 8th floor.
This is a casino, not a resort. On top of this, a casino where you are not allowed to have fun. They have only one blackjack table running and will tell you to quiet down when you have too much fun. It is in the middle of nowhere and they lock you in to spending money on everything through them. They have no hosts that will help you and check on you. Do not expect anyone to ask you how your stay is going. 0/10 this is a money scam.
We have been here 3-4 times in the last two years. The entire staff has always been extremely friendly even maintanence workers passing in the hall way always greet us. The casino is great for the casual gambler as they have many machines that the max bet is $4.00 or less which is s nice change. The rooms in the south tower are updated hopefully someday they will all be updated. We added a day to our stay and had to move rooms from a south tower room to a room in the North tower. No refrigerator or microwave in the north tower rooms was a little disappointing. We were there on a Sunday thru Weds so with the exception of Sunday the only food option after noon is the cafeteria style restaurant. It would be nice if the sports bar served food everyday.
Visited to play golf as part of a stay and play package. Some things were great, but there were some downsides which prevented me from giving more than 3 stars: - Staff was very friendly and accommodating, place is very clean - You can gamble for reasonable amounts, table games were generally 5 $ minimum - Food and drink were reasonable, had a cocktail for $4 Downsides, this place has staff shortages - No daily room cleaning - Bar and grill only has food service Wednesday through Sunday - Casino can’t staff tables due to lack of dealers. Be prepared to drive to Escanaba, about 20 minutes away to dine in some nice restaurants. But all said we enjoyed the trip and the golf was great.
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