I’ve been going to this location for over a year now as it’s very close to my home, but I can’t do it anymore. Almost every single time I’ve gone to this location, something isn’t working, they’re out of something, the food quality is awful, the customer service is awful, I’ve had to drive out of the drive thru during this guy taking my order because he just couldn’t understand me or something. I had to repeat myself a million times just for him to still repeat back the wrong stuff. I’ve had maybe 1 okay experience here in the last year, almost every time, they screw something up then I end up going to the McDonalds off of 94 and N River Rd, which I HIGHLY recommend doing BEFORE wasting your time and money and the worst location that I’ve ever been to, 16 and Crocker. It took me way too long but I’ve finally learned my lesson. I am NEVER coming back to this location, which is unfortunate because of its convenient location, but trust me no matter how close you live, ITS NOT WORTH IT, go to a different one, please
Syd U
Portion sizes just get smaller and smaller while prices go higher and higher. Why are the Big Mac patties as small as a White Castle patty? Why is a quarter pounder the same size as a cheeseburger but twice the price? The thing I’m most upset about, though, is the fact that I can’t get a full container of fries when I’m paying almost $4 for a large. Please tighten up.
Tiffany Partridge
Only wanted a drink but they stopped serving people at the counter at 6pm yesterday. Then she proceeded to let everyone know the lobby was closed....at dinner time. She wasn't even friendly and polite about it either. Worst location.
jo stevens
The staff are courteous and friendly
charlie fyffe
The older black gentleman taking orders was a delight, he made my day with his attitude. He made me laugh great guy, and the food was amazing fresh and on point
chris wood
Cashier didn't take my order until I pulled up to the window and kept asking what I wanted and the girl at the next window gave my order out to someone else and told me I can repay if I wanted my order when she gave it out to the wrong person made me wait an extra 20 minutes and the food was cold oh they charge and extra 1$ for a side of Mac sauce this place needs to be shut down
Timothy Mahony
My food was not ready when I pulled it to the drive-thru and I ordered it to the mobile app no other vehicles were at the drive-thru and I had to wait about 15 does it 20 minutes for my food. I order large fries and the container was half full fries or not hot and I ordered no salt and could taste of salt on them. My Big Mac was cold the cheese was not even melted. I ordered multiple drinks and they did not even offer me a drink holder tray. This is why McDonald's quality and service is horrible. I prefer flame broiled hamburgers at Burger King.
Ssmusshyss
got the wrong meal twice and wasted 30 min in the drivethrough. when i got home i noticed they just put an empty fry thing without the fries.
Bernice Swanger
Second time coming here. Won't return! First time drive thru could not get my order right (at both windows) so got a refund after 20 mins of chaos. I just left here again and my biscuit is so hard I could break a window with it. Hardly any flavor. How can you mess up a biscuit? It's uncooked inside and very hard on the outside...almost as if it was yesterday's or a few days old. Avoid this location Incompetent staff Can't even read directions Place is a joke And I had to park and wait 8 mins and still wasn't right
Kayla Weaver
This place is consistently a let down. I can't think of one single time that we got fresh, hot food. The one on Harper is 10x better.
Gave us 40 fricking nuggets with no sauce!! Are we suppose to eat dry food???
stacey namel
I was craving a bacon biscuit breakfast sandwich for quite a few months, and it was really good. Always a busy location.
Shane Vanderham
Service sucked
peggy Widen
This place used to be great. But the last year this place has gone down hill. The shake machine according to them is always being cleaned (all day, every day) if you order extra they never put it on (but charge you for it). If you ask them to fix it, your stuff is thrown together like a 2 year old made it for you. Smh I'm just done asking for things I paid for
Chris mcewan
Waited over 30 minutes for 2 kids' meals and a quarter pounder meal.
I’ve been going to this location for over a year now as it’s very close to my home, but I can’t do it anymore. Almost every single time I’ve gone to this location, something isn’t working, they’re out of something, the food quality is awful, the customer service is awful, I’ve had to drive out of the drive thru during this guy taking my order because he just couldn’t understand me or something. I had to repeat myself a million times just for him to still repeat back the wrong stuff. I’ve had maybe 1 okay experience here in the last year, almost every time, they screw something up then I end up going to the McDonalds off of 94 and N River Rd, which I HIGHLY recommend doing BEFORE wasting your time and money and the worst location that I’ve ever been to, 16 and Crocker. It took me way too long but I’ve finally learned my lesson. I am NEVER coming back to this location, which is unfortunate because of its convenient location, but trust me no matter how close you live, ITS NOT WORTH IT, go to a different one, please
Portion sizes just get smaller and smaller while prices go higher and higher. Why are the Big Mac patties as small as a White Castle patty? Why is a quarter pounder the same size as a cheeseburger but twice the price? The thing I’m most upset about, though, is the fact that I can’t get a full container of fries when I’m paying almost $4 for a large. Please tighten up.
Only wanted a drink but they stopped serving people at the counter at 6pm yesterday. Then she proceeded to let everyone know the lobby was closed....at dinner time. She wasn't even friendly and polite about it either. Worst location.
The staff are courteous and friendly
The older black gentleman taking orders was a delight, he made my day with his attitude. He made me laugh great guy, and the food was amazing fresh and on point
Cashier didn't take my order until I pulled up to the window and kept asking what I wanted and the girl at the next window gave my order out to someone else and told me I can repay if I wanted my order when she gave it out to the wrong person made me wait an extra 20 minutes and the food was cold oh they charge and extra 1$ for a side of Mac sauce this place needs to be shut down
My food was not ready when I pulled it to the drive-thru and I ordered it to the mobile app no other vehicles were at the drive-thru and I had to wait about 15 does it 20 minutes for my food. I order large fries and the container was half full fries or not hot and I ordered no salt and could taste of salt on them. My Big Mac was cold the cheese was not even melted. I ordered multiple drinks and they did not even offer me a drink holder tray. This is why McDonald's quality and service is horrible. I prefer flame broiled hamburgers at Burger King.
got the wrong meal twice and wasted 30 min in the drivethrough. when i got home i noticed they just put an empty fry thing without the fries.
Second time coming here.
Won't return!
First time drive thru could not get my order right (at both windows) so got a refund after 20 mins of chaos.
I just left here again and my biscuit is so hard I could break a window with it.
Hardly any flavor.
How can you mess up a biscuit?
It's uncooked inside and very hard on the outside...almost as if it was yesterday's or a few days old.
Avoid this location
Incompetent staff
Can't even read directions
Place is a joke
And I had to park and wait 8 mins and still wasn't right
This place is consistently a let down. I can't think of one single time that we got fresh, hot food. The one on Harper is 10x better.
Restaurantji Recommends
Gave us 40 fricking nuggets with no sauce!! Are we suppose to eat dry food???
I was craving a bacon biscuit breakfast sandwich for quite a few months, and it was really good. Always a busy location.
Service sucked
This place used to be great. But the last year this place has gone down hill. The shake machine according to them is always being cleaned (all day, every day) if you order extra they never put it on (but charge you for it). If you ask them to fix it, your stuff is thrown together like a 2 year old made it for you. Smh I'm just done asking for things I paid for
Waited over 30 minutes for 2 kids' meals and a quarter pounder meal.
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