Our Labor Day pick up order ant the Hastings Michigan shop ended badly. Two sub sandwiches ordered with one having not one but two long hairs in the sandwich. It was cut I half so I went to the other half and found a second hair. Both of them were 6 inch or longer. Hair nets seem like a good idea today.
Food: 1
Service: 1
David Born
I just wanted to add extra meat on a giant Italian sub and the cashier ran the total to $31. How does a $14 sub turn into 31 with extra meat? I tried to tell him it was a mess up charge because of the menu. Even $4 is ok but double the price;) nah first time and last.
Service: 1
Kyle Schumann
Probably the best customer service and kindest employees I've experienced this side of the world. I'm not even a local but kind of want to be now. All the employees working the morning shift Saturday May 31st 2025 deserve a shout out and a raise 🙌
Atmosphere: 5
Food: 5
Service: 5
Phat Boi8306
Good everytime I go to this location.
Atmosphere: 5
Food: 5
Service: 5
Scott Mantz
I live off airport and M37. 2.3miles away and am out of range. I mean you charge a fee for delivery and I tip 5-$10 and can't get a sub delivered 2 miles is insane. I guess delivery means to your car in the parking lot at this range. Family of 5 missing out on $50-100 a week good luck staying in business.
Service: 1
stacie lutz
Had the best customer service with drive thru today! Such a pleasant sweet girl! Keep it up Rachel!
Food: 5
Service: 5
Kenneth Elliott
Great tasting subs, rewards program help with the pricing.
Atmosphere: 4
Food: 4
Service: 4
Barbara Jones
Sandwich was good with exception of the bread being tough to bite off.
Food: 4
Service: 4
Jessica Kaylor
Food was made fast and was delicious!
Atmosphere: 5
Food: 5
Service: 5
Ellen William
I had two little ones with me in the car, and I was trying to get dinner for my family. Time was 5:30 pm today's date 10/15/24 @ the drive-thru. Which I have ordered here previously. But I was told today by a young lady, "It's easier for us if you came inside" I guess it's because I asked for the partybox. Their was no one else at the drive-thru.
New toasted chicken bacon ranch is FIRE it's so good!
Atmosphere: 5
Food: 5
Service: 5
Teyah Uptergrove
Noah was very nice and didn’t forget my drinks!!?
Food: 4
Service: 5
Christa Hagel
Love the tuna little john!
Atmosphere: 5
Food: 5
Service: 5
Chelsea Kraus
Have had food delivered a handful of times here and had decent experiences. Opening was slow but understandable. This last delivery came freaky fast for sure, but my sandwich has barely anything on it and for roughly $14 this ain't it. Husband said his was fine, but I'm hesitant to go back.
Food: 3
Service: 5
Orion Verno
Had a long drive up from Georgia was just looking for a quick and easy meal, but lost our appetite when several associates started staring at us in the parking lot just trying to enjoy our food.
Our Labor Day pick up order ant the Hastings Michigan shop ended badly. Two sub sandwiches ordered with one having not one but two long hairs in the sandwich. It was cut I half so I went to the other half and found a second hair. Both of them were 6 inch or longer. Hair nets seem like a good idea today.
Food: 1
Service: 1
I just wanted to add extra meat on a giant Italian sub and the cashier ran the total to $31. How does a $14 sub turn into 31 with extra meat? I tried to tell him it was a mess up charge because of the menu. Even $4 is ok but double the price;) nah first time and last.
Service: 1
Probably the best customer service and kindest employees I've experienced this side of the world. I'm not even a local but kind of want to be now. All the employees working the morning shift Saturday May 31st 2025 deserve a shout out and a raise 🙌
Atmosphere: 5
Food: 5
Service: 5
Good everytime I go to this location.
Atmosphere: 5
Food: 5
Service: 5
I live off airport and M37. 2.3miles away and am out of range. I mean you charge a fee for delivery and I tip 5-$10 and can't get a sub delivered 2 miles is insane. I guess delivery means to your car in the parking lot at this range. Family of 5 missing out on $50-100 a week good luck staying in business.
Service: 1
Had the best customer service with drive thru today! Such a pleasant sweet girl! Keep it up Rachel!
Food: 5
Service: 5
Great tasting subs, rewards program help with the pricing.
Atmosphere: 4
Food: 4
Service: 4
Sandwich was good with exception of the bread being tough to bite off.
Food: 4
Service: 4
Food was made fast and was delicious!
Atmosphere: 5
Food: 5
Service: 5
I had two little ones with me in the car, and I was trying to get dinner for my family. Time was 5:30 pm today's date 10/15/24 @ the drive-thru. Which I have ordered here previously. But I was told today by a young lady, "It's easier for us if you came inside" I guess it's because I asked for the partybox. Their was no one else at the drive-thru.
Service: 1
Restaurantji Recommends
New toasted chicken bacon ranch is FIRE it's so good!
Atmosphere: 5
Food: 5
Service: 5
Noah was very nice and didn’t forget my drinks!!?
Food: 4
Service: 5
Love the tuna little john!
Atmosphere: 5
Food: 5
Service: 5
Have had food delivered a handful of times here and had decent experiences. Opening was slow but understandable. This last delivery came freaky fast for sure, but my sandwich has barely anything on it and for roughly $14 this ain't it. Husband said his was fine, but I'm hesitant to go back.
Food: 3
Service: 5
Had a long drive up from Georgia was just looking for a quick and easy meal, but lost our appetite when several associates started staring at us in the parking lot just trying to enjoy our food.
Atmosphere: 1
Food: 2
Service: 2
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