Haven’t been here in months but decided to give them another try and did not get what I ordered AGAIN and the cashier even repeated it back me but the apparently rang in something completely different. This place has done nothing but go downhill which is sad because they do have a few great people working there! I even had to pay $1 for a bbq and a ranch despite not getting ketchup. Utterly disappointing
Atmosphere: 1
Food: 1
Service: 2
Lacey Cunningham
The chili and chicken strips hot the spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Amanda Brinks
The food is always delicious and we've never had a problem until now. Why do the customers that take the time to come inside, order food to sit down and enjoy get served last? We waited in line for 15 minutes the other night. At first we were the only ones there. Then in came 2 more customers that were waiting behind us. 1 of them went and picked up an online order, which wasn't even ready yet, they got their food and out they went before we were even acknowledged or anything. The other customer that was behind us walked out. I understand how companies tend to focus more on their drive thru and online orders than they do their actual inside customers. But, maybe have a designated person to do online orders and another to do in store customers. We're all just as important. We'll more than likely be back, we just weren't happy with the wait time and being ignored
Atmosphere: 3
Food: 5
Service: 3
James Aardema Jr.
Very nice people that work there. Food is great, places clean, I definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Mark Robinson
This is a really nice Wendy's with great staff and really good food
Atmosphere: 5
Food: 5
Service: 5
Joseph Finkbeiner
I foolishly keep leaving the drive thru without checking the sack first. You’d think I’d’ve learned by now, what with their order accuracy being around 51%.
Atmosphere: 3
Food: 3
Service: 1
Beautybeast 406
Went in for breakfast was the only one ordering. Was told there would be a 2 1/2 minute wait sat outside for 10 minutes. Thought my food would be warm but it was cold and the muffins were hard as a rock
Atmosphere: 1
Food: 1
Service: 2
Julie Etzelmiller
Spent 30 minutes trying to order in the lobby on a Saturday morning. Completely disorganized and staff that was slow as molasses.
Rudd
Pre ordered food. Waited 30 minutes in the drive through. Got home and was missing food 👎
Atmosphere: 1
Food: 1
Service: 1
Ryan Keeler
If you feel like waiting 30 or 40 minutes for your food I the drive thru then by all means this is the place for it smh
I hadn't had a fast food burger and fry for many years and Hasting's MI Wendy's did not disappoint! It was delicious 😋
Marie Bart
Food was hot. Better than the last time I went.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fries, Salad
Rose Dahms
Everything was fine. The young man that was running cash register was very nice. He even was aware of his surroundings. He wasn't waiting on anyone at the time and noticed a couple elderly ladies coming in. He went out and helped them in. This was on the 26th in the afternoon, lunch time. Then I heard something non of us customers should have heard. That Very nice young man was getting reprimanded right up front. We heard every word she said! I did customer service for 22 years and never did our bosses say anything to us without taking us off the floor. There ain't No wonder there is a help wanted sign up. She needs to be set straight Even doing that in front of his coworkers! Wrong all the way around! That is not how you keep employees! If I was sitting there thinking about filling out an app, Icwould Never work for a manager that has No respect for her team !
Atmosphere: 1
Food: 5
Service: 5
Carrie Fox
It was great had a chicken sandwich and frosty.
Atmosphere: 5
Food: 5
Service: 5
James Stephens
The food was decent took way too long for there being nobody ordering but the people at the window were super nice. Once we got our food it tasted alright for the most part until my wife bit into her burger and it started Mooing at her she tried to get past the fact it was raw but she just couldn’t we will more then likely be back again until this happens again.
Haven’t been here in months but decided to give them another try and did not get what I ordered AGAIN and the cashier even repeated it back me but the apparently rang in something completely different. This place has done nothing but go downhill which is sad because they do have a few great people working there! I even had to pay $1 for a bbq and a ranch despite not getting ketchup. Utterly disappointing
Atmosphere: 1
Food: 1
Service: 2
The chili and chicken strips hot the spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
The food is always delicious and we've never had a problem until now. Why do the customers that take the time to come inside, order food to sit down and enjoy get served last? We waited in line for 15 minutes the other night. At first we were the only ones there. Then in came 2 more customers that were waiting behind us. 1 of them went and picked up an online order, which wasn't even ready yet, they got their food and out they went before we were even acknowledged or anything. The other customer that was behind us walked out. I understand how companies tend to focus more on their drive thru and online orders than they do their actual inside customers. But, maybe have a designated person to do online orders and another to do in store customers. We're all just as important. We'll more than likely be back, we just weren't happy with the wait time and being ignored
Atmosphere: 3
Food: 5
Service: 3
Very nice people that work there. Food is great, places clean, I definitely go back.
Atmosphere: 5
Food: 5
Service: 5
This is a really nice Wendy's with great staff and really good food
Atmosphere: 5
Food: 5
Service: 5
I foolishly keep leaving the drive thru without checking the sack first. You’d think I’d’ve learned by now, what with their order accuracy being around 51%.
Atmosphere: 3
Food: 3
Service: 1
Went in for breakfast was the only one ordering. Was told there would be a 2 1/2 minute wait sat outside for 10 minutes. Thought my food would be warm but it was cold and the muffins were hard as a rock
Atmosphere: 1
Food: 1
Service: 2
Spent 30 minutes trying to order in the lobby on a Saturday morning. Completely disorganized and staff that was slow as molasses.
Pre ordered food. Waited 30 minutes in the drive through. Got home and was missing food 👎
Atmosphere: 1
Food: 1
Service: 1
If you feel like waiting 30 or 40 minutes for your food I the drive thru then by all means this is the place for it smh
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I hadn't had a fast food burger and fry for many years and Hasting's MI Wendy's did not disappoint! It was delicious 😋
Food was hot. Better than the last time I went.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fries, Salad
Everything was fine. The young man that was running cash register was very nice. He even was aware of his surroundings. He wasn't waiting on anyone at the time and noticed a couple elderly ladies coming in. He went out and helped them in. This was on the 26th in the afternoon, lunch time. Then I heard something non of us customers should have heard. That Very nice young man was getting reprimanded right up front. We heard every word she said! I did customer service for 22 years and never did our bosses say anything to us without taking us off the floor. There ain't No wonder there is a help wanted sign up. She needs to be set straight
Even doing that in front of his coworkers! Wrong all the way around! That is not how you keep employees! If I was sitting there thinking about filling out an app, Icwould Never work for a manager that has No respect for her team !
Atmosphere: 1
Food: 5
Service: 5
It was great had a chicken sandwich and frosty.
Atmosphere: 5
Food: 5
Service: 5
The food was decent took way too long for there being nobody ordering but the people at the window were super nice. Once we got our food it tasted alright for the most part until my wife bit into her burger and it started Mooing at her she tried to get past the fact it was raw but she just couldn’t we will more then likely be back again until this happens again.
Atmosphere: 4
Food: 1
Service: 3
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