Burger King

2775 E Highland Rd, Highland Charter Twp
(248) 887-0030

Recent Reviews

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Trisha

The guy who packed our order was VERY rude! I spent 50 dollars on food and he made very rude comments when we asked for a large bag to put it in. Shame on a customer based franchise for being rude to the ppl their there to serve. If you don't like your job? Find a new one!

Atmosphere: 1

Food: 3

Service: 1

PW

We've never had a problem. The food is awesome. They take good care in making your food. Service is great. Fast efficient. Now the fries stink there always spongey n cold đŸ€ź. N the haveies onion ring n fry they give u 3-4 Onion rings. And I don't feel you should have to pay for tomatoes Lettuce etc.

Atmosphere: 5

Food: 5

Service: 5

Anatoliy Shuba

Was there Saturday afternoon, no line at the desk. Very clean restaurant. Very fast service.

Atmosphere: 5

Food: 5

Service: 5

Susan Berquist

I had one of those special million dollar whoppers - the ranch pickle. I really liked it and the check out person was very friendly.

Food: 5

Service: 5

R Lw

Last night I went thru the drive thru. It was a tough day. The super nice employee at the window asked how I was. When I replied good. She says oh you’re just saying that. How are you? She was so nice. I shared my day and she was a great listener. Never expected that kindness going thru a drive thru. Very much needed her kind heart and listening ear. I will be forever grateful for her kindness.
Oh and the good was great as usual. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

WL R

Last night I went thru the drive thru. It was a tough day. The super nice employee at the window asked how I was. When I replied good. She says oh you’re just saying that. How are you? She was so nice. I shared my day and she was a great listener. Never expected that kindness going thru a drive thru. Very much needed her kind heart and listening ear. I will be forever grateful for her kindness.
Oh and the good was great as usual. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Jason Losey

My experience is drive through only. However It appears that Lately The term "service with a smile" is vanishing from customer service jobs. Fast food workers make more money than they have in history, yet their productivity and their customer service has been severely diminished. Smiling and being cheerful and thanking the customer in a polite and gracious manner, Has disappeared. Sometimes all I have received is a half-hearted "have a nice day" as I am handed my food.

Atmosphere: 1

Food: 5

Service: 3

Jesus Solange

Fast food

Raymond Hearp

So slow waited 30min for my food.

Service: 1

Brett Newingham

Waited twenty five minutes in the drive through to get a cold cheeseburger

Food: 1

Service: 1

shawnjdel

Used the app to place an order. I arrived at 11:30pm. The four employees appeared to be canceling order so they could leave at 12am on the dot. The employees lied and said they never received an order. I told them I would not leave until they provided me with a receipt stating a refund was issued and guess what. All of a sudden they had a record of the order. Will never be back. This store is full of lairs and inconsiderate employees.

Atmosphere: 1

Food: 1

Service: 1

marcus buwa

Made it 20 minutes away and realized the chicken fries were missing from my order, leaving me with half a lunch. At least I got the sauce for them.

Atmosphere: 3

Food: 4

Service: 1

HyperBeast21

Best service ever so friendly

Rj Henkel

By far, it's the worst place ever. Twice now, I sit at the speaker for 10 min as they do one car at a time, then the girl on the radio is rude as she can be!! So twice now, I didn't even order and wasted time for nothing. No wonder theae places are closing down!!

Atmosphere: 1

Food: 1

Service: 1

Bennie Creech

I almost thought this place was getting their act together. Typically everything is sub par, but it’s fast food and I am usually annoyed, but accept it and move on. This time is a bit different because of the principle and lack of communication or fallow through by this location. Last week I placed an order and drive off without checking my bag. Once I got to my destination I opened the bag and found the wrong order inside. I called the establishment and explained the situation, and explained I wasn’t given a receipt. They took my name and told me it would be fixed next time I came in. I showed up today and explained the situation when Brandy told me that they would not be honoring it because I don’t remember who I spoke to, and I didn’t have a receipt. She then implied I was trying to scam them out of food. I ordered a whopper mean which was $11.12, and received a chicken sandwich and small fry. I’m not worried about the money. It’s about the principle that they would rather lose a customer and essentially call me a liar, than correct their mistake. Based on the rating of the store, and all the complaints, who is more likely to be in the wrong here? The working man that shows up in a nice car, or the establishment that is known locally for their mistakes? The audacity and attitude presented by Brandy is the entire reason I decided to take the time out of my day to write this review. So, Brandy, maybe take some accountability for the staff you are responsible for, and take some time to refresh your customer service training. Might I recommend reading “raving fans” or “it’s your ship.”

Atmosphere: 1

Food: 1

Service: 1

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