Absolutely horrible ownership. Pizza wasn't delivered so I called to cancel the order and the owner yelled at me saying it was delivered when i told him it was not he started using profound language with me and then hung up the phone. So now I'm out my money and the pizza. Will no longer use this location.
Atmosphere: 1
Food: 1
Service: 1
Shannon Autry
If I could give negative stars I would. The person working on the night of the 29th answered the phone when we called to say our pizza wasn't delivered. This man started cussing at me and refused to refund us. When I called the second time to try and resovel this nicely he wouldn't help at all just kept repeating over and over "how can I help you" didn't even attempt to ask any questions or remedy the issues at all over an hour and half to deliver pizza to be ice cold when it arrived.
Atmosphere: 1
Food: 1
Service: 1
Mike Clayton
The staff is absolutely horrible. After waiting an hour and a half I never received my order so I called to cancel it and the manager or owner told me it was delivered. When I told him it most definitely was not delivered he started yelling and swearing at me saying I'm trying to scam him then just hung up on me. I will definitely not be using this location ever again as now I'm out my order and my money.
Diana Brown
Always have a great experience here! Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
David Balash
Always awesome pizza and the crew are so nice! There are great options for keto/low carb diet as well.
Dietary restrictions: Good keto and low-carb options like pizza bowls and cauliflower pizza, and they are actually great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Mara Tharp
This place is terrible we never got our food and they couldn't even answer the phone to let us know anything I will NEVER order from here again.
William Sabat
I love the thin crest pizza is very good
Atmosphere: 5
Food: 5
Service: 5
Jason Losey
Marco's is some of the best pizza in the area. Definitely what I would consider premium and you do pay a premium price. Compared to competitors you can definitely tell they use quality Goods and real cheese.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pizza Special, Deluxe
Nicole Good
Honestly, they got new owners and fired all the people who worked there. Then they only employed one person working the NIGHT SHIFT! I had to wait 30 minutes for an online order that should have taken only 15 minutes. He forgot one of my pizzas so the ones that were made sat there and got cold while he proceeded to make two orders ahead of me and then mine. This is so extremely disappointing. I used to get pizza every week from here. After my last 3 terrible experiences I'm not getting it from here ANY MORE. they made a gave mistake letting go of the original employees just to save money....
Atmosphere: 1
Food: 1
Service: 1
Bill Gardner
This is my go to chain pizza. Never had a bad pie from this store. Great job to the cooks.
I live about 5 mins away so we visit A LOT, but NO longer can I support this small local business... I've been soooo forgiving and nice but when I pay extra or need something made a certain way it's ALWAYS wrong, missing items. EVERY ORDER, EVERYTIME. Why offer to modify your order when they don't ever check.... Just this week 2 days ago I paid extra for pepperoni, didn't receive it. Today, I bought a pizzolli, soda and two salads, Paid extra for Red Onion in ONE. When my boyfriend got there he noticed of course no red onion so then they put red onion in both salads. My boyfriend told him to because he had no idea either... But if they would have just looked at the order...cuz I definitely didn't want that. Then they forgot the shaved parmesan cheese which is like the best part of a caesar salad lol. And we had to get our own soda cause it ALSOO wasn't with the order, they had no idea! I'm sure plenty people get free soda this way allllllll the time. I've worked customer service so I get mistakes happen we are not perfect.... At this point It's like nobody cares to work there or or at least check if there's ANY type of modification in an order.
Atmosphere: 1
Food: 1
Service: 1
Mark & Pauline Coontz
I would give them 10 stars if possible. My online order got totally messed up (moved it to a different store) but Matt took over and made our order immediately. If I owned a business I would want him running it. Thanks guys everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
bruce vanderhovel
Absolutely horrible experience on phone. One pizza never got delivered.. I liked Marcos pizza but it seems it has gone down hill at this location.
Atmosphere: 1
Service: 1
Alyssa Stewart
Just moved to the area and not a whole lot delivers to my place. However they do. And it was quick, hot and super delicious. Got it in under 40 minutes on a Saturday! Which is like unheard of! And I have plenty for leftovers!
Vegetarian options: Build your own pizza with tons of veggies and cheese options. Plus they have salads and breads.
Food: 5
Service: 4
Recommended dishes: Cheezybread
Stefan Irwin
The pizza is quick and always tasty.Only 2 stars because it is impossible to unsubscribe from marketing emails. The "link" in the email is actually just the underlined word "Unsubscribe" and doesn't take you anywhere. Trying to unsubscribe from the website does nothing. I still get marketing emails, so they get reported as spam.
Absolutely horrible ownership. Pizza wasn't delivered so I called to cancel the order and the owner yelled at me saying it was delivered when i told him it was not he started using profound language with me and then hung up the phone. So now I'm out my money and the pizza. Will no longer use this location.
Atmosphere: 1
Food: 1
Service: 1
If I could give negative stars I would. The person working on the night of the 29th answered the phone when we called to say our pizza wasn't delivered. This man started cussing at me and refused to refund us. When I called the second time to try and resovel this nicely he wouldn't help at all just kept repeating over and over "how can I help you" didn't even attempt to ask any questions or remedy the issues at all over an hour and half to deliver pizza to be ice cold when it arrived.
Atmosphere: 1
Food: 1
Service: 1
The staff is absolutely horrible. After waiting an hour and a half I never received my order so I called to cancel it and the manager or owner told me it was delivered. When I told him it most definitely was not delivered he started yelling and swearing at me saying I'm trying to scam him then just hung up on me. I will definitely not be using this location ever again as now I'm out my order and my money.
Always have a great experience here! Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Always awesome pizza and the crew are so nice! There are great options for keto/low carb diet as well.
Dietary restrictions: Good keto and low-carb options like pizza bowls and cauliflower pizza, and they are actually great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
This place is terrible we never got our food and they couldn't even answer the phone to let us know anything I will NEVER order from here again.
I love the thin crest pizza is very good
Atmosphere: 5
Food: 5
Service: 5
Marco's is some of the best pizza in the area. Definitely what I would consider premium and you do pay a premium price. Compared to competitors you can definitely tell they use quality Goods and real cheese.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pizza Special, Deluxe
Honestly, they got new owners and fired all the people who worked there. Then they only employed one person working the NIGHT SHIFT! I had to wait 30 minutes for an online order that should have taken only 15 minutes. He forgot one of my pizzas so the ones that were made sat there and got cold while he proceeded to make two orders ahead of me and then mine. This is so extremely disappointing. I used to get pizza every week from here. After my last 3 terrible experiences I'm not getting it from here ANY MORE. they made a gave mistake letting go of the original employees just to save money....
Atmosphere: 1
Food: 1
Service: 1
This is my go to chain pizza. Never had a bad pie from this store. Great job to the cooks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I live about 5 mins away so we visit A LOT, but NO longer can I support this small local business...
I've been soooo forgiving and nice but when I pay extra or need something made a certain way it's ALWAYS wrong, missing items. EVERY ORDER, EVERYTIME.
Why offer to modify your order when they don't ever check....
Just this week 2 days ago I paid extra for pepperoni, didn't receive it. Today, I bought a pizzolli, soda and two salads,
Paid extra for Red Onion in ONE.
When my boyfriend got there he noticed of course no red onion so then they put red onion in both salads. My boyfriend told him to because he had no idea either... But if they would have just looked at the order...cuz I definitely didn't want that.
Then they forgot the shaved parmesan cheese which is like the best part of a caesar salad lol. And we had to get our own soda cause it ALSOO wasn't with the order, they had no idea! I'm sure plenty people get free soda this way allllllll the time.
I've worked customer service so I get mistakes happen we are not perfect....
At this point It's like nobody cares to work there or or at least check if there's ANY type of modification in an order.
Atmosphere: 1
Food: 1
Service: 1
I would give them 10 stars if possible. My online order got totally messed up (moved it to a different store) but Matt took over and made our order immediately. If I owned a business I would want him running it. Thanks guys everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible experience on phone. One pizza never got delivered.. I liked Marcos pizza but it seems it has gone down hill at this location.
Atmosphere: 1
Service: 1
Just moved to the area and not a whole lot delivers to my place. However they do. And it was quick, hot and super delicious. Got it in under 40 minutes on a Saturday! Which is like unheard of! And I have plenty for leftovers!
Vegetarian options: Build your own pizza with tons of veggies and cheese options. Plus they have salads and breads.
Food: 5
Service: 4
Recommended dishes: Cheezybread
The pizza is quick and always tasty.Only 2 stars because it is impossible to unsubscribe from marketing emails. The "link" in the email is actually just the underlined word "Unsubscribe" and doesn't take you anywhere. Trying to unsubscribe from the website does nothing. I still get marketing emails, so they get reported as spam.
Atmosphere: 3
Food: 5
Service: 3
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