McDonald's

9307 W Lake City Rd, Houghton Lake
(989) 422-2893

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Recent Reviews

I'm updating a review I wrote five years ago, and I'm thrilled to say this McDonald's is still one of the best I've ever been to.

The number one reason remains the staff. They are consistently friendly, professional, and efficient. Seriously, the crew working here could teach a masterclass in customer service. They are the heart of this location and the reason it's a 5-star experience.

On this visit, the food was hot...
They were getting pretty bad at messing up your order but, the last few times I’ve went thru the drive thru they have been spot on, no forgotten items.
I only left 3 stars because I feel it’s a work in progress, employees are a lot more pleasant now, before they acted as if they hated the world. Just wish they would make actual burgers instead of that frozen fake meat.
Food was not hot. Person working at the counter seemed to have no clue what she was doing. Although everyone was pleasant to her there were many eye rolls, head shakes and comments between patrons.

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