I would not recommend Vitale’s of Hudsonville for any wedding or event. They arrived late and had to be tracked down by my wedding planner. Once they finally showed up, they had pre-poured beers on a 95° day, leaving guests with warm, flat drinks. When questioned, they blamed the venue’s electrical system, even though the venue confirmed everything was working properly.
We had a kid-free event except for our own children, yet they were only offered two non-alcoholic drinks during cocktail hour—despite plenty of options being available. When we asked about it, the staff said the kids “never asked for anything else,” which was dismissive and unprofessional.
After the wedding, I reached out to the vendor directly to share my concerns. Their initial response was to offer a $200 gift card, which felt inadequate given the circumstances. Only after I pushed back and explained why that was unacceptable did they ask what resolution I wanted. I requested a full refund for the bar service which was agreed upon and ultimately received $300 when it should have been closer to $1,400.
Overall, their lack of preparation, accountability, and professionalism made them one of the most disappointing parts of our day.
Anthony Rodriguez
Great food, good atmosphere, great employees
Atmosphere: 5
Food: 5
Service: 5
Fallon Nyce
Came in on a Saturday night to watch some college football. Sat right down at the bar. Great, friendly bartenders, lots of TVs with different games, and great beer and food. Will come back!
Atmosphere: 4
Food: 5
Service: 5
Rhonda Brown
Well, unfortunately they completely messed up. The wrong pasta dish, no green peppers on the pizza, garlic bread without garlic and hard as a rock and soooooo many onions on the pizza. The manager took off 15% which was very poor. I spoke to the manager who took off 50% of the pizza $12.75 which is ridiculous based on 90% of the food being wrong or tasteless. Sadly. We will not return to this location We love Vitales but unfortunately we do not anymore
Atmosphere: 3
Food: 1
Service: 4
Scott Tuttle
Service was terrible slow and there was one two tables, two at on and three at the other. Messed both my order and my wife's then said just pick off what you don't want. I usually hear good things about Vitale's so maybe this was just a rough night.
Atmosphere: 4
Food: 1
Service: 4
Samuel Knoth
Good food and service.
Atmosphere: 4
Food: 5
Service: 4
Mark VDP
Good neighborhood hangout. Pizza and beer and wait staff very good.
Atmosphere: 3
Food: 4
Service: 5
Ian Williams
Great subs and pizza!
Atmosphere: 5
Food: 5
Service: 5
Tim
I wouldn't recommend this restaurant to anyone. I saw a kitchen worker not washing his hands after picking his nose, and went back to making food. Another worker scratching his head as he was making pizza. So nasty. Never eat here again as we walked out without ordering. Who wants a booger pizza?
I would not recommend Vitale’s of Hudsonville for any wedding or event. They arrived late and had to be tracked down by my wedding planner. Once they finally showed up, they had pre-poured beers on a 95° day, leaving guests with warm, flat drinks. When questioned, they blamed the venue’s electrical system, even though the venue confirmed everything was working properly. We had a kid-free event except for our own children, yet they were only offered two non-alcoholic drinks during cocktail hour—despite plenty of options being available. When we asked about it, the staff said the kids “never asked for anything else,” which was dismissive and unprofessional. After the wedding, I reached out to the vendor directly to share my concerns. Their initial response was to offer a $200 gift card, which felt inadequate given the circumstances. Only after I pushed back and explained why that was unacceptable did they ask what resolution I wanted. I requested a full refund for the bar service which was agreed upon and ultimately received $300 when it should have been closer to $1,400. Overall, their lack of preparation, accountability, and professionalism made them one of the most disappointing parts of our day.
Great food, good atmosphere, great employees
Atmosphere: 5
Food: 5
Service: 5
Came in on a Saturday night to watch some college football. Sat right down at the bar. Great, friendly bartenders, lots of TVs with different games, and great beer and food. Will come back!
Atmosphere: 4
Food: 5
Service: 5
Well, unfortunately they completely messed up. The wrong pasta dish, no green peppers on the pizza, garlic bread without garlic and hard as a rock and soooooo many onions on the pizza. The manager took off 15% which was very poor. I spoke to the manager who took off 50% of the pizza $12.75 which is ridiculous based on 90% of the food being wrong or tasteless. Sadly. We will not return to this location We love Vitales but unfortunately we do not anymore
Atmosphere: 3
Food: 1
Service: 4
Service was terrible slow and there was one two tables, two at on and three at the other. Messed both my order and my wife's then said just pick off what you don't want. I usually hear good things about Vitale's so maybe this was just a rough night.
Atmosphere: 4
Food: 1
Service: 4
Good food and service.
Atmosphere: 4
Food: 5
Service: 4
Good neighborhood hangout. Pizza and beer and wait staff very good.
Atmosphere: 3
Food: 4
Service: 5
Great subs and pizza!
Atmosphere: 5
Food: 5
Service: 5
I wouldn't recommend this restaurant to anyone. I saw a kitchen worker not washing his hands after picking his nose, and went back to making food. Another worker scratching his head as he was making pizza. So nasty. Never eat here again as we walked out without ordering. Who wants a booger pizza?
Atmosphere: 1
Food: 1
Service: 1
Room for improvement
Restaurantji Recommends
We attended a birthday party and your staff was wonderful! A special shout out to Piper who took great care of us!
Atmosphere: 5
Food: 5
Service: 5
Always a great place to eat and imbibe
Atmosphere: 4
Food: 4
Service: 5
Tracy is a great Bartender and we had a great time this evening. All of the staff are friendly and attentive.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lasagna
This used to be our favorite place. They treat employees rudely and took away the family deal special. The consistency is never the same either.
Atmosphere: 2
Food: 2
Service: 2
Servers were very friendly and always checking in. Food was great as well.
Atmosphere: 5
Food: 5
Service: 5
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