Usually we have a good experience here. We typically get breakfast here every few weekends, and the breakfast menu is great. Drive through usually isn't busy. They seemed short staffed at times, and have forgotten items but greatly apologized and offered a free coffee.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Honey Butter Biscuit
C Holt
I’ve been here a lot lately and the staff here is so welcoming. I get your biscuits and gravy and always delicious. Always clean and they remember my order. Thanks guys.
Atmosphere: 5
Food: 5
Service: 5
Candace Houtstra
Went threw drive three around 7:20pm march 2024. The chick that was passing out food at the window is rude. They forgot my items. I had drive back around and tell them. They said they were sorry but the chick at the window passing food out must of had a bad day or something becausw she has no customers service skills. She basically gave me the fries and slam her window on me. I was wait i need spoons for my frosty and a straw. This is not the first time this specific store has stuff missing.
Atmosphere: 1
Food: 2
Service: 1
carson schricker
Customer service was terrible food took for ever and everyone was just standing around and never even told us our food was ready also didn't tell me that they did have chocolate frosty and charged it anyways also food was coold by the time is was "ready"
Atmosphere: 1
Food: 1
Service: 1
Nick Norburg
My large pop with or shall I say large ice…
Nonya Business
I bought an all natural lemonade and they tried to pass off a soft drink lemonade from their machine. The all natural lemonade container was full and just a reach away. When I said "hey I would like all natural" they acted all shocked and said "you don't want this lemonade". In addition. They made me wait 10+ minutes for the chicken nuggets. Absolutely ridiculous service.
Atmosphere: 1
Food: 1
Service: 1
Jessica
The food unfortunately always seems old. Sad vegetables and buns on the burgers and the fries are usually old. I Culvers may be the better option if the food quality doesn’t change : (
Atmosphere: 4
Food: 2
Service: 3
Something
Worst customer service experience I’ve had in all my years of living. No one came to take my families order we waited 20 minutes and one of employees even made eye contact with us and still no one came to take our order.
Jose Abreu
Worse service ever. Nice building but the people that work there don’t know nothing about customer service. When there with my family and the people there ignore us like minorities in the 1950’
Service: 1
Albert Zito
food was good people were friendly, but i wanted to kiss landon so bad that i couldnt even enjoy my
I went through the drive thru and only ordered a junior frosty. When I pulled up to pay he just gave it to me and said I was good. Drive thru guy, you have my respect. If I ever learn your name my first born child will inherit it in your honor
Atmosphere: 5
Food: 5
Service: 5
daybreakdawn228
Employees always need to say thank you or have a nice day when picking up your food through the drive-through!
Food: 5
Service: 5
Recommended dishes: Wendy
Lisa DeGraaf
In 2021 I wrote: Very fast and friendly. (5/5 stars)2023 Edit: This store used to be our go to restaurant along 32nd, but it hasn't been the same over the last year. My biggest complaint is that when I order via the mobile app the employees keep putting stickers over my drink and bag and telling me that they have to do this. This Wendy's location is the only one that does this. They also have told me on occasion that they can't just hand me the drink to let me fill it up myself.Then about a month ago my husband went there and accidentally selected carryout rather than drive-thru in the app, however despite being able to see his bag from the drive-thru window he was told that he had to walk in and pick it up. When he went inside the same person that wouldn't hand him the bag through the drive-thru was now able to hand him the bag.Wheelchair accessibility: It is fully accessible, but can be a little tight in spots especially if they are busy.
Atmosphere: 4
Food: 4
Service: 2
Dennis Swender
Pretty sure the dude at the drive thru was high.
Atmosphere: 5
Food: 3
Service: 2
kris kloc
I go to this location instead of closer more convenient locations due to the service and the food always seems hotter/fresher. They even fully refunded my bill without any prompt by me because they were running behind.
Usually we have a good experience here. We typically get breakfast here every few weekends, and the breakfast menu is great. Drive through usually isn't busy. They seemed short staffed at times, and have forgotten items but greatly apologized and offered a free coffee.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Honey Butter Biscuit
I’ve been here a lot lately and the staff here is so welcoming. I get your biscuits and gravy and always delicious. Always clean and they remember my order. Thanks guys.
Atmosphere: 5
Food: 5
Service: 5
Went threw drive three around 7:20pm march 2024. The chick that was passing out food at the window is rude. They forgot my items. I had drive back around and tell them. They said they were sorry but the chick at the window passing food out must of had a bad day or something becausw she has no customers service skills. She basically gave me the fries and slam her window on me. I was wait i need spoons for my frosty and a straw. This is not the first time this specific store has stuff missing.
Atmosphere: 1
Food: 2
Service: 1
Customer service was terrible food took for ever and everyone was just standing around and never even told us our food was ready also didn't tell me that they did have chocolate frosty and charged it anyways also food was coold by the time is was "ready"
Atmosphere: 1
Food: 1
Service: 1
My large pop with or shall I say large ice…
I bought an all natural lemonade and they tried to pass off a soft drink lemonade from their machine. The all natural lemonade container was full and just a reach away. When I said "hey I would like all natural" they acted all shocked and said "you don't want this lemonade". In addition. They made me wait 10+ minutes for the chicken nuggets. Absolutely ridiculous service.
Atmosphere: 1
Food: 1
Service: 1
The food unfortunately always seems old. Sad vegetables and buns on the burgers and the fries are usually old. I Culvers may be the better option if the food quality doesn’t change : (
Atmosphere: 4
Food: 2
Service: 3
Worst customer service experience I’ve had in all my years of living. No one came to take my families order we waited 20 minutes and one of employees even made eye contact with us and still no one came to take our order.
Worse service ever. Nice building but the people that work there don’t know nothing about customer service. When there with my family and the people there ignore us like minorities in the 1950’
Service: 1
food was good people were friendly, but i wanted to kiss landon so bad that i couldnt even enjoy my
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
I went through the drive thru and only ordered a junior frosty. When I pulled up to pay he just gave it to me and said I was good. Drive thru guy, you have my respect. If I ever learn your name my first born child will inherit it in your honor
Atmosphere: 5
Food: 5
Service: 5
Employees always need to say thank you or have a nice day when picking up your food through the drive-through!
Food: 5
Service: 5
Recommended dishes: Wendy
In 2021 I wrote: Very fast and friendly. (5/5 stars)2023 Edit: This store used to be our go to restaurant along 32nd, but it hasn't been the same over the last year. My biggest complaint is that when I order via the mobile app the employees keep putting stickers over my drink and bag and telling me that they have to do this. This Wendy's location is the only one that does this. They also have told me on occasion that they can't just hand me the drink to let me fill it up myself.Then about a month ago my husband went there and accidentally selected carryout rather than drive-thru in the app, however despite being able to see his bag from the drive-thru window he was told that he had to walk in and pick it up. When he went inside the same person that wouldn't hand him the bag through the drive-thru was now able to hand him the bag.Wheelchair accessibility: It is fully accessible, but can be a little tight in spots especially if they are busy.
Atmosphere: 4
Food: 4
Service: 2
Pretty sure the dude at the drive thru was high.
Atmosphere: 5
Food: 3
Service: 2
I go to this location instead of closer more convenient locations due to the service and the food always seems hotter/fresher. They even fully refunded my bill without any prompt by me because they were running behind.
Atmosphere: 5
Food: 5
Service: 5