Jimmy John's

3192 Commerce Lane Ste 5A, Ionia
(616) 523-0023

Recent Reviews

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Adam Lyke

Was told they close in 20 minutes so they can't make a sandwich because it takes over 20 minutes to toast a sandwich.

Dog Mom

Don’t do order delivery. The past two times I’ve done an order for delivery, there has been a sandwich in the order which is made incorrectly. Just ordered today and the customize order was wrong. The sandwich comes with tomatoes, but no tomatoes were on the sandwich. My previous order forgot the guacamole on the sandwich which was paid for when ordering. There’s no system for checking orders clearly or they don’t know there sandwiches. Extremely frustrating.

Atmosphere: 4

Food: 4

Service: 1

Stacie Straw

Attentive service

Atmosphere: 5

Food: 5

Service: 5

Margie Pischea

Amazing experience.

Liana Straw

Staff was friendly and had a great atmosphere

Ortiz Ortiz

Thank you 😊😊😊

Stacee Hart

Still sitting in the lobby waiting and I have to say the rudeness from the girl taking our order was painly unnecessary. I wasn't sure what the difference in my sandwiches was and rather than letting me know her coworker informed me while she started at me. When we paid with cash she threw her gloves in the trash and was simply awful. Hate to say you could tell she hates her job. I have worked in food service it is not fun but I was in no way rude and did not appreciate how we were treated.

Sir rollfred SR

Always mess up orders.
Always takes 1 hour or more to get food that is wrong or gross.

Luke Pohl

Nice people!

Atmosphere: 5

Food: 5

Service: 5

Pam Liwen

Fast service, friendly staff, everything was correct.

Atmosphere: 5

Food: 5

Service: 5

Misty Wadkins

Just a wonderful experience. Food was great I ordered online and they came quickly. 10 STARS. God bless drivers and hard workers who make it possible 🙏 thank you for your great service!!!

Atmosphere: 5

Food: 5

Service: 5

Misty Griffin

Just a wonderful experience. Food was great I ordered online and they came quickly. 10 STARS. God bless drivers and hard workers who make it possible ? thank you for your great service!!!

Atmosphere: 5

Food: 5

Service: 5

adambmonroe

This location sucks. Every time I go there it is always something different. Loud music before (had to yell my order), extremely slow service before (with full staff line), can't count change back when the register broke ("just use your phone" she said to the teller), ect... Just went in for a club lulu with cheese. Same sandwich I have gotten for over 10 years. No cheese. Don't even know if I got charged for it, didn't get a receipt. Paid $11 on the dot for not what I ordered. Also, if that is what it cost for literally just the sandwich and no extras I'm done there anyway. My bread was hard as rock on the bottom side too. Courtesy was good though, at least that's one thing those kids have going for them. 2024-06-29

Atmosphere: 2

Food: 3

Service: 1

David Sees

Food was good no complaints. The lady that answered my call was rude. Inconsiderate snippy and for lack of a better term a B***h. She was not nice vary short and impatient. Hung up on me with out a good by or thanks vary rude. My delivery driver was awesome.

Atmosphere: 2

Food: 5

Service: 1

Lisa Campbell

Excellent food, but a little too pricey.

Atmosphere: 5

Food: 5

Service: 5

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