I don’t care how nice they were. My problem could have been easily fixed and they refused to do so. I ordered my lunch at 1:25 online and it said it would be ready by 1:45. I go in and they tell me that I’m at the wrong location because they have no orders. I leave and come back because I was at the right location. She then confirmed that I was at the right location. I offer to show them on my phone and asked if they could make the order. Super easy resolution. Another customer came in and had the same issue. In the end they told me they could not make my order and could not give me a refund. Wasted my lunch break and no time to go somewhere else. She made two phone calls and didn’t receive an answer on how to proceed. Super easy resolution, but she continued to tell me that she couldn’t even though I had proof on my phone. They need to be better trained in situations like this.
Cassie Peterson
Nice people. Most of the time they keep up good rapport with customers. The food always tastes great.
Atmosphere: 4
Food: 5
Service: 5
michael hawthorne
Just good food and fast service
Food: 4
Syron Williams
I stopped into this location And Savannah helped me she had really good service and she made my sub just the way I like it if you’re in Ionia and you need a sub from Subway stop in at this location and hopefully you’ll in Connor Savannah and she will be your sandwich artisan
Atmosphere: 4
Food: 5
Service: 5
Christina Keller
Great place to get sub!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Subway Club
Joy RareFilly
Just a regular subway. The subs are very pricey now. Think they are over priced for their subs.
RyZe
Got food poisoning
Lisa Gostnell
Professional and courteous!
crayziechick2
I simply like the fact I can have a sub and alter it to my likes and that it is built in front of me at time of order. I also like that fact an order can be placed and ready for pickup at the time of your choice. Reasonably priced. Also if you utilize the app and free membership you get little bonuses here and there as well.
Slowed To Purrfection
Just cause you think you cant fit all the ingredients requested doesn't mean you can skip them completely tired of this poor service
I don’t care how nice they were. My problem could have been easily fixed and they refused to do so. I ordered my lunch at 1:25 online and it said it would be ready by 1:45. I go in and they tell me that I’m at the wrong location because they have no orders. I leave and come back because I was at the right location. She then confirmed that I was at the right location. I offer to show them on my phone and asked if they could make the order. Super easy resolution. Another customer came in and had the same issue. In the end they told me they could not make my order and could not give me a refund. Wasted my lunch break and no time to go somewhere else. She made two phone calls and didn’t receive an answer on how to proceed. Super easy resolution, but she continued to tell me that she couldn’t even though I had proof on my phone. They need to be better trained in situations like this.
Nice people. Most of the time they keep up good rapport with customers. The food always tastes great.
Atmosphere: 4
Food: 5
Service: 5
Just good food and fast service
Food: 4
I stopped into this location And Savannah helped me she had really good service and she made my sub just the way I like it if you’re in Ionia and you need a sub from Subway stop in at this location and hopefully you’ll in Connor Savannah and she will be your sandwich artisan
Atmosphere: 4
Food: 5
Service: 5
Great place to get sub!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Subway Club
Just a regular subway. The subs are very pricey now. Think they are over priced for their subs.
Got food poisoning
Professional and courteous!
I simply like the fact I can have a sub and alter it to my likes and that it is built in front of me at time of order. I also like that fact an order can be placed and ready for pickup at the time of your choice. Reasonably priced. Also if you utilize the app and free membership you get little bonuses here and there as well.
Just cause you think you cant fit all the ingredients requested doesn't mean you can skip them completely tired of this poor service
Restaurantji Recommends
Fast, courteous service
I always enjoy subway
Atmosphere: 5
Food: 5
Service: 5
As always, great food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, Cookies, 12 Pack Cookie Box
Came here for a preggo girl. The employee respected my wishes and earned the meat twice. She valued us as people.
Preggo person loves the sammich.
Thanks for the EXTRA pickles. Made her entire day.
Atmosphere: 5
Food: 5
Service: 5
It's ran by a fantastic bunch of ladies that serve up great food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, Subway Club
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