Dunkin'
2907 Orchard Lake Rd, Keego Harbor
(248) 977-1785
Recent Reviews
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My order is always wrong. Every single time. I am crystal clear from start to finish and something always gets messed up. If it was only once or twice I would understand but it is every single time.
God was here recently & place is very spaci@us & nice. Staff is very pr@fessi@nal & frien4ly. Quality is perfect. - God
Do not come here! Lady was so rude didn’t speak much and seems like she hated her job, got my order wrong and got mad when I asked her to correct it don’t come
The lady at the counter was extremely rude. I usually come here while passing by, but I won’t any longer. Had an attitude and pretty much tossed my bag at me.
Great service tonight. Appreciate the help.
Many flavors to choose, much more than the BR near my home.
Made the drinks wrong and remade them still wrong. This is the third time this has happened.
Good and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Came by for an ice cream at 8:35pm. Store was closed, although the business hours show they close at 9pm. Knocked on the door, two employees pretended they didn’t see me. Would not go there ever.
I brought my grandson and his friend for their first time visiting BR and the staff were so great with them. I was happy that they had a no sugar added option for me.
Atmosphere: 5
Food: 5
Service: 5
This is the worst Dunkin I have ever been to. Tried twice. There won't be a 3rd. The guy at the drive-thru is just rude. A medium hashbrown had 6 pieces that were burnt, but somehow refrigerator cold and mushed together. Iced coffee with cream and sugar was thick and syrupy and tasted like chemicals. So gross. All of it.
Food: 2
Service: 2
Restaurantji Recommends
Would not give me refund for a coffee I did not want. Drive through employee did not understand what I was asking and rang me in for an additional coffee and then refused refund for just a basic iced coffee
Atmosphere: 1
Food: 1
Service: 1
Rude might be the understatement of the millennium. My order was messed up took 25 minutes for a coffee and I was very disappointed in the result. Hoping they do better in the future.
Atmosphere: 1
Food: 3
Service: 1
This location was clean, with excellent customer service and plenty of space to sit at tables. I recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Always out of butter pecan and i asked for oatmilk because im extremely lactose intolerant and they gave me regular milk. Other than that, not bad.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Latte
DON’T USE THE APP HERE!!
They don’t update their inventory. If you show up and they don’t have your item, they refuse to refund your money. They tell you to cancel on the app. The app doesn’t have a cancel function, and they just say “sorry, you have to use the app.”
The app has a “virtual assistant”. It won’t refund your money. But you can send a message and you get a message back saying they will get back to you within 2 days.
Absolute fraud.
Atmosphere: 1
Food: 1
Service: 1
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