One of the worst experiences I’ve ever had. My husband and I ordered two donuts and both got breakfast sandwiches. Our donuts were thrown on top each other so now the chocolate on top was all over the bag and donuts. Ok annoying but not a huge deal. I take a bite of my sandwich and I get something g in my mouth that I can’t chew so I spit my bite out and check my sandwich and the paper that separates the cheese slices is in my sandwich So we turn around and go back. My goal this point is just yo be refunded and make them aware of the issue. So a woman greets us, same woman who waited on us.. we hand her the sandwich and tell her there is paper in there, she immediately becomes aggressive and defensive. I felt like I was in the twilight zone when she said “ I don’t need your attitude “ “ you aren’t gonna talk to me like that” just two examples of what she was snappping at me. So we ask for her manager, she tells us she “don’t got one” WHAT??? So after a couple minutes of refusing to get her manager she finally goes and gets someone. Now a man comes to the window.. same attitude. We tell him the issue and he says I’m not giving you your money back when you already received your food. So we explain that we handed her the sandwich and she threw it away. Reluctantly he figures out the refund. We then Asked him who the owner is / who his boss is and he tells us TO GOOGLE IT!!! He refused to tell us!!! We asked him his name and he said Aaron… ok Aaron .. last name?? He said “that’s all you need to know Aaron” I also work customer service and I am appalled at the way we were talked to and treated. I will literally NEVER go to a Dunkin’ Donuts again.
Alex Holcomb
Closed during normal hours. Don't waste your time.
Tiffany P
Isabella has a very bad attitude! I ordered one drink and she was upset because they made the mistake! I said the FULL name of the drink and it was VERY CLEAR when I ordered it.
Atmosphere: 1
Food: 2
Service: 1
Jess
You guys literally suck, which is sad, it has to be had management? Ive lived in the area 5 years and am a daily dunkin girl and avoid this location for how slow and WRONG the food and drinks always are, if you even have what im trying to order. Doesn't matter what day, or time it is. I waste my money and time going there and so I drive out of my way to the one on Maple. It should be embarrassing for all of you really!!!!
Atmosphere: 1
Food: 1
Service: 1
Maude B
Employees rude as hell.
Atmosphere: 1
Food: 1
Service: 1
Patricia Petty
I don't live in the area I work in the area and This has been one of the worst Dunkin Donuts I ve been too. I came through yesterday and got a bagel with cream cheese it was so over toasted I couldn't eat it at my client home and today I come through to get 3 donuts for my clients and they are stacked and stuck together and shoved into bag with the chocolate icing melting all over the bag. When I asked why they was like this, I was told because of the heat. Which makes no sense. Who puts hot donuts with chocolate icing on top of one any in a small bag?
Atmosphere: 1
Food: 1
Service: 1
Brandon Williams
Was not bad I still have difficulty choosing coffee correctly not drinking it for as long and all these flavors so many. I was bumed when I ordered a double chocolate and they did not glaze it first. I don't know if they do that anymore that might just be a store preference but all in all solid.
Food: 3
Service: 4
Mark Kolaj
The slowest coffee shop you will ever visit and there prices are more then other Dunkin’s Straight garbage smells in here too
Atmosphere: 1
Food: 1
Service: 1
Emma
Got Dunkin delivered and whoever packaged it decided not to put the donut in it’s own bag and instead decided to just set the donut on top of the coffee. Sure it’s altogether in a different bag but cmon.
Carl Winn
My order is always wrong. Every single time. I am crystal clear from start to finish and something always gets messed up. If it was only once or twice I would understand but it is every single time.
God was here recently & place is very spaci@us & nice. Staff is very pr@fessi@nal & frien4ly. Quality is perfect. - God
Hailey Jarjosa
Do not come here! Lady was so rude didn’t speak much and seems like she hated her job, got my order wrong and got mad when I asked her to correct it don’t come
James Jarjosa
The lady at the counter was extremely rude. I usually come here while passing by, but I won’t any longer. Had an attitude and pretty much tossed my bag at me.
James Bruce
Great service tonight. Appreciate the help.
Many flavors to choose, much more than the BR near my home.
Ken Berggren Jr
Made the drinks wrong and remade them still wrong. This is the third time this has happened.
One of the worst experiences I’ve ever had. My husband and I ordered two donuts and both got breakfast sandwiches. Our donuts were thrown on top each other so now the chocolate on top was all over the bag and donuts. Ok annoying but not a huge deal. I take a bite of my sandwich and I get something g in my mouth that I can’t chew so I spit my bite out and check my sandwich and the paper that separates the cheese slices is in my sandwich
So we turn around and go back. My goal this point is just yo be refunded and make them aware of the issue. So a woman greets us, same woman who waited on us.. we hand her the sandwich and tell her there is paper in there, she immediately becomes aggressive and defensive. I felt like I was in the twilight zone when she said “ I don’t need your attitude “ “ you aren’t gonna talk to me like that” just two examples of what she was snappping at me. So we ask for her manager, she tells us she “don’t got one” WHAT??? So after a couple minutes of refusing to get her manager she finally goes and gets someone. Now a man comes to the window.. same attitude. We tell him the issue and he says I’m not giving you your money back when you already received your food. So we explain that we handed her the sandwich and she threw it away. Reluctantly he figures out the refund. We then Asked him who the owner is / who his boss is and he tells us TO GOOGLE IT!!! He refused to tell us!!! We asked him his name and he said Aaron… ok Aaron .. last name?? He said “that’s all you need to know Aaron”
I also work customer service and I am appalled at the way we were talked to and treated. I will literally NEVER go to a Dunkin’ Donuts again.
Closed during normal hours. Don't waste your time.
Isabella has a very bad attitude! I ordered one drink and she was upset because they made the mistake! I said the FULL name of the drink and it was VERY CLEAR when I ordered it.
Atmosphere: 1
Food: 2
Service: 1
You guys literally suck, which is sad, it has to be had management? Ive lived in the area 5 years and am a daily dunkin girl and avoid this location for how slow and WRONG the food and drinks always are, if you even have what im trying to order. Doesn't matter what day, or time it is. I waste my money and time going there and so I drive out of my way to the one on Maple. It should be embarrassing for all of you really!!!!
Atmosphere: 1
Food: 1
Service: 1
Employees rude as hell.
Atmosphere: 1
Food: 1
Service: 1
I don't live in the area I work in the area and This has been one of the worst Dunkin Donuts I ve been too. I came through yesterday and got a bagel with cream cheese it was so over toasted I couldn't eat it at my client home and today I come through to get 3 donuts for my clients and they are stacked and stuck together and shoved into bag with the chocolate icing melting all over the bag. When I asked why they was like this, I was told because of the heat. Which makes no sense. Who puts hot donuts with chocolate icing on top of one any in a small bag?
Atmosphere: 1
Food: 1
Service: 1
Was not bad I still have difficulty choosing coffee correctly not drinking it for as long and all these flavors so many. I was bumed when I ordered a double chocolate and they did not glaze it first. I don't know if they do that anymore that might just be a store preference but all in all solid.
Food: 3
Service: 4
The slowest coffee shop you will ever visit and there prices are more then other Dunkin’s
Straight garbage smells in here too
Atmosphere: 1
Food: 1
Service: 1
Got Dunkin delivered and whoever packaged it decided not to put the donut in it’s own bag and instead decided to just set the donut on top of the coffee. Sure it’s altogether in a different bag but cmon.
My order is always wrong. Every single time. I am crystal clear from start to finish and something always gets messed up. If it was only once or twice I would understand but it is every single time.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
God was here recently & place is very spaci@us & nice. Staff is very pr@fessi@nal & frien4ly. Quality is perfect. - God
Do not come here! Lady was so rude didn’t speak much and seems like she hated her job, got my order wrong and got mad when I asked her to correct it don’t come
The lady at the counter was extremely rude. I usually come here while passing by, but I won’t any longer. Had an attitude and pretty much tossed my bag at me.
Great service tonight. Appreciate the help.
Many flavors to choose, much more than the BR near my home.
Made the drinks wrong and remade them still wrong. This is the third time this has happened.
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