Store manager was acting a bit off putting, went by the next day to talk to whatever manager was available to see what should be done. The two employees there wouldn't say who was the manager on duty. THEN when I talked to them about my experience, they blew me off and were just being condescending and rude. It was the tall chubby dude with glasses. To be real you are already serving up mediocre pizza, but to have such garbage tier customer service on top of that? Lol yikes. There are only 2 pizza places in town, guess I will just go to the other one. Anyone reading this? Papano's, the other pizza place, has pizza just as good but the employees are sweethearts. Id recommend supporting them, a local business, over some rude arrogant socially inept kids at a franchised location. ♡
UPDATE: store manager called me, explained he wasnt feeling good at all, hence the miscommunication the night of that left us feeling off put. I can get that and felt bad he was in a bad way. He apologized for him employees behavior, said his employee was completely wrong about that and that he will retrain him. I appreciated how he handled it, which made it clear why HE is in charge. He had a cool head and dealt with the issues with grace and professionalism. I updated my 1 ☆ rating to 4☆. I do think you should still support papano's, but so long as the store manager at papa johns is there and keeps his employees maintaining a professional and courteous attitude then id say give them some love too. Thanks
Atmosphere: 3
Food: 4
Service: 3
Ethan Humpback
Fast n friendly service. Food was perfect.
Atmosphere: 5
Food: 5
Service: 5
Danelle Reamer
So I paid 45.00 for a speciality pizza and cinnamon pull aparts last nite. After seeing the total on my bank statement I called the manager and just an FYI to all of you, there are MANY extra charges that are not specified when looking at the menu online...and to top the price off, it was a very low budget pizza and the pull aparts were super dry...The manager did not want to work with me at all! NEVER AGAIN...
Brad Alma
Amazing service
Atmosphere: 5
Food: 5
Service: 5
Max Lown
we havent had a bad experience. We live around kingsley and buy their food a few times a month.
Atmosphere: 4
Food: 4
Service: 4
Kathleen Smith
I am a teacher and ordered a bunch of pizza's for my students at the end of reading month. Pizza was delicious and everyone enjoyed it! Everything was done on time and the owner was amazing to work with figuring out how much to order and he even cut smaller pieces for the younger kids. Highly recommend this great place! I will definitly be ordering again!
Atmosphere: 4
Food: 5
Service: 5
Wyatt C
These are not boneless wings we ordered boneless wings because we saw the picture on the door and I told the guy I would like them tossed not just put bbq sauce on it then not even toss them and they don’t even toast like actull boneless wings they are chicken nuggets with bbq sauce on them but the pizza was great
Atmosphere: 5
Food: 3
Service: 5
Desirae Dine
The Ghost Farm of Kingsley placed an order for 20 pizzas. We realized that only one employee was working on a Saturday night. This must have been very difficult for that single worker. 5 stars for the female employee that not only made sure our monsters were fed but went above and beyond. The pizzas were hot and delicious thank you.
Atmosphere: 5
Food: 5
Service: 5
Cary Snider
Papa John's Cadillac and Kingsley are both great
Both Stores have always been clean
Staff is always friendly
Especially the Worker, Alicia. Always smiling and welcoming
Store manager was acting a bit off putting, went by the next day to talk to whatever manager was available to see what should be done. The two employees there wouldn't say who was the manager on duty. THEN when I talked to them about my experience, they blew me off and were just being condescending and rude. It was the tall chubby dude with glasses. To be real you are already serving up mediocre pizza, but to have such garbage tier customer service on top of that? Lol yikes. There are only 2 pizza places in town, guess I will just go to the other one. Anyone reading this? Papano's, the other pizza place, has pizza just as good but the employees are sweethearts. Id recommend supporting them, a local business, over some rude arrogant socially inept kids at a franchised location. ♡
UPDATE: store manager called me, explained he wasnt feeling good at all, hence the miscommunication the night of that left us feeling off put. I can get that and felt bad he was in a bad way. He apologized for him employees behavior, said his employee was completely wrong about that and that he will retrain him. I appreciated how he handled it, which made it clear why HE is in charge. He had a cool head and dealt with the issues with grace and professionalism. I updated my 1 ☆ rating to 4☆. I do think you should still support papano's, but so long as the store manager at papa johns is there and keeps his employees maintaining a professional and courteous attitude then id say give them some love too. Thanks
Atmosphere: 3
Food: 4
Service: 3
Fast n friendly service. Food was perfect.
Atmosphere: 5
Food: 5
Service: 5
So I paid 45.00 for a speciality pizza and cinnamon pull aparts last nite. After seeing the total on my bank statement I called the manager and just an FYI to all of you, there are MANY extra charges that are not specified when looking at the menu online...and to top the price off, it was a very low budget pizza and the pull aparts were super dry...The manager did not want to work with me at all! NEVER AGAIN...
Amazing service
Atmosphere: 5
Food: 5
Service: 5
we havent had a bad experience. We live around kingsley and buy their food a few times a month.
Atmosphere: 4
Food: 4
Service: 4
I am a teacher and ordered a bunch of pizza's for my students at the end of reading month. Pizza was delicious and everyone enjoyed it! Everything was done on time and the owner was amazing to work with figuring out how much to order and he even cut smaller pieces for the younger kids. Highly recommend this great place! I will definitly be ordering again!
Atmosphere: 4
Food: 5
Service: 5
These are not boneless wings we ordered boneless wings because we saw the picture on the door and I told the guy I would like them tossed not just put bbq sauce on it then not even toss them and they don’t even toast like actull boneless wings they are chicken nuggets with bbq sauce on them but the pizza was great
Atmosphere: 5
Food: 3
Service: 5
The Ghost Farm of Kingsley placed an order for 20 pizzas. We realized that only one employee was working on a Saturday night. This must have been very difficult for that single worker. 5 stars for the female employee that not only made sure our monsters were fed but went above and beyond. The pizzas were hot and delicious thank you.
Atmosphere: 5
Food: 5
Service: 5
Papa John's Cadillac and Kingsley are both great
Both Stores have always been clean
Staff is always friendly
Especially the Worker, Alicia. Always smiling and welcoming
Atmosphere: 5
Food: 5
Service: 5
Always dependable
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Pizza is great, but giving 3 stars for service as online ordering has been problematic
Food: 5
Everytime I go here they are always super fast and friendly. They're just up the road from me so it's handy they're so close as well.
Atmosphere: 5
Food: 5
Service: 5
Great pizza, love the cheese pull
Atmosphere: 3
Food: 5
Service: 3
Great pizza, love the cheese
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pizza
Great pizza and service! The boneless chicken wings are terrible though—stick to Buffalo Wild Wings for chicken!
Atmosphere: 5
Food: 4
Service: 5
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