The workers are really nice and then we had a chat
Melissa Mendez
The man who works nights at this dunkin is absolutely horrible childish an unprofessional. This is the second time iv had an order for this dunkin n this man is rude to me everytime for no reason .last time custimer asked for carmel he rufesed an told me to leave in a very rude way i was taken back for a min but w.e ppl r rude.but this time I walked In An was ignored for a good 10 mins I tried getting his attention calling for service opening the door agian becuase he probly just didn't hear the bell the first time an when He can out he told me I can wait an waved me off w his hand while he put donuts away I asked 3 times for my order which was now late....when he finally answered me he still hadn't even started making it soi just turned to walk out its not worth it anymore for me this so called man tried taunting me like a child even after I walked out the door u could hear him I was appalled honestly im just door dashing an picking up someones order. it was disgusting behavior for a grown man let alone one in customer service. The eureka dunkin is much better in every way
Atmosphere: 1
Food: 1
Service: 1
Lily Parker
DO NOT SPEND YOUR TIME OR MONEY HERE. HORRIBLE SERVICE! I called to complain cause my milkshake was literally just milk and he couldn't understand me nor did I understand him cause what he said wasn't in English then he hung up on me. Folks should not be working in customer service in American if can't speak English. Shut it down or hire new employees!
Atmosphere: 1
Food: 1
Service: 1
Ebrahim Ahmed
Only good thing here is that it's suppose to be 24/7. But what's the point when the dam employee will stop everything and make costumers wait at 1 AM so he can fill the doughnut shelf up! Those doughnuts won't go bad if you stop for 10 min to serve costumers instead of making them wait over 30 min. 0 costumer service. The guy can't even speak English to understand not everyone can wait 30 min for you to do you job.
Atmosphere: 1
Service: 1
Antonio Estrada
Place is very clean, but a little dark inside; like some lights were off. But the guy behind the register was very nice and well mannered greeted us as we walked in, and I couldn't make a decision on the milkshake so I just asked him what would he chose. He chose the Cookie Monster ice cream, I'll admit it was pretty good. But overall I really enjoyed it and will be coming back.
Parking: Medium sized parking lot roughly 30 available spots.
Wheelchair accessibility: No stairs to get into the building and has wider lobby doors to accommodate for chairs.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oreo Cookies 'N Cream Polar Pizza, Mom's Makin' Cookies, Chocolate Chip Cookie Dough Sundae, Old Fashioned Butter Pecan, Double Warm Cookie Ice Cream Sandwich, Edible Image Cake, Oreo Layered Sundae, Very Berry Strawberry
todd grenke
They close earlier than advertise hours. Be careful if you're ordering late.
chemis abrego
Excellent
Natalie Richelle
So nice and helpful 5/5!!
Carol Kaatz
Yummy!!!! Always a special treat on a sunny day.
Carla
Only 1 staff member the day I went, so service was slow. Ice-cream was good, a little pricey. White chocolate-raspberry was good
31 delicious flavors , it's a wonderful way to have ice cream.
Anita Gutierrez
I asked for a sundae no nuts. The lady helping me gave me nuts anyway. When I told her she scrapped them off and there were still nuts. I emailed customer service they texted and just asked what happened and said they will look into it and please continue to be a customer there. I’m never going back!
Trisha Grissom
Love Potion 31 has to be the the best flavored ice cream ever from anywhere!
Matt Strat
Complete rip off. $12 bucks for 3 tiny little half melted scoops of ice cream, missing all the the toppings. Do yourself a favor. Go somewhere else!!!
Michael Sylvester
Ordered an ice cream cake for my wife's birthday several days prior. I showed up on the day of and no cake... Will not be coming back
The workers are really nice and then we had a chat
The man who works nights at this dunkin is absolutely horrible childish an unprofessional. This is the second time iv had an order for this dunkin n this man is rude to me everytime for no reason .last time custimer asked for carmel he rufesed an told me to leave in a very rude way i was taken back for a min but w.e ppl r rude.but this time I walked In An was ignored for a good 10 mins I tried getting his attention calling for service opening the door agian becuase he probly just didn't hear the bell the first time an when He can out he told me I can wait an waved me off w his hand while he put donuts away I asked 3 times for my order which was now late....when he finally answered me he still hadn't even started making it soi just turned to walk out its not worth it anymore for me this so called man tried taunting me like a child even after I walked out the door u could hear him I was appalled honestly im just door dashing an picking up someones order. it was disgusting behavior for a grown man let alone one in customer service. The eureka dunkin is much better in every way
Atmosphere: 1
Food: 1
Service: 1
DO NOT SPEND YOUR TIME OR MONEY HERE. HORRIBLE SERVICE! I called to complain cause my milkshake was literally just milk and he couldn't understand me nor did I understand him cause what he said wasn't in English then he hung up on me. Folks should not be working in customer service in American if can't speak English. Shut it down or hire new employees!
Atmosphere: 1
Food: 1
Service: 1
Only good thing here is that it's suppose to be 24/7. But what's the point when the dam employee will stop everything and make costumers wait at 1 AM so he can fill the doughnut shelf up! Those doughnuts won't go bad if you stop for 10 min to serve costumers instead of making them wait over 30 min. 0 costumer service. The guy can't even speak English to understand not everyone can wait 30 min for you to do you job.
Atmosphere: 1
Service: 1
Place is very clean, but a little dark inside; like some lights were off. But the guy behind the register was very nice and well mannered greeted us as we walked in, and I couldn't make a decision on the milkshake so I just asked him what would he chose. He chose the Cookie Monster ice cream, I'll admit it was pretty good. But overall I really enjoyed it and will be coming back.
Parking: Medium sized parking lot roughly 30 available spots.
Wheelchair accessibility: No stairs to get into the building and has wider lobby doors to accommodate for chairs.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Oreo Cookies 'N Cream Polar Pizza, Mom's Makin' Cookies, Chocolate Chip Cookie Dough Sundae, Old Fashioned Butter Pecan, Double Warm Cookie Ice Cream Sandwich, Edible Image Cake, Oreo Layered Sundae, Very Berry Strawberry
They close earlier than advertise hours. Be careful if you're ordering late.
Excellent
So nice and helpful 5/5!!
Yummy!!!! Always a special treat on a sunny day.
Only 1 staff member the day I went, so service was slow. Ice-cream was good, a little pricey. White chocolate-raspberry was good
Restaurantji Recommends
31 delicious flavors , it's a wonderful way to have ice cream.
I asked for a sundae no nuts. The lady helping me gave me nuts anyway. When I told her she scrapped them off and there were still nuts. I emailed customer service they texted and just asked what happened and said they will look into it and please continue to be a customer there. I’m never going back!
Love Potion 31 has to be the the best flavored ice cream ever from anywhere!
Complete rip off. $12 bucks for 3 tiny little half melted scoops of ice cream, missing all the the toppings. Do yourself a favor. Go somewhere else!!!
Ordered an ice cream cake for my wife's birthday several days prior. I showed up on the day of and no cake... Will not be coming back
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