Order online and you'll have to wait in the Drive-Thru line with everybody else who's ordering their food could take an hour
Atmosphere: 1
Food: 1
Service: 1
Dominique Feasel
Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
Liz Fernandez
I ordered original and got extra crispy packed by Manger meat was dry hard no one should eat there I gave one star because I had to but they deserve no star
Atmosphere: 1
Food: 1
Service: 1
Julian
terrible terrible terrible rude workers that are rude to you when theyre the ones that messed up
Atmosphere: 1
Food: 1
Service: 1
Di Klein
Purchase my meal. I wasI was in the drive thru. They needed to exchange my chicken tenders for Chicken Sandwich because they didn't have any ready. And I couldn't wait. I asked them to not put any mayonnaise since I have food.Allergies, she said, that's fine.I got about five miles down the road and found out it was full of mayonnaise which I'd ask them to not put on. I called the next day.The location never picked up the phone. I called the KFC complaint line.They filled out a form, the manager of the store called me told me she was the one that waited on me. Then, she proceeded to basically tell me it was my fault because I was there at five minutes before they were closing.Then, she hung up the phone on me. I asked for the regional supervisor to call.They never did here.It is two weeks later, still haven't heard from any of them. No, matter what time I call, they don't pick up the phone.And they will not send me my reimbursement for their mistake. I'm assuming why this KFC has such a low rating is because they treat people horribly. I would go to another restaurant before I'd ever go back to a KFC. Spoke with Marcy & Jason on 10/2, they were unable to help me said there are no supervisors to oversee anything in the store. Then, the cook at it on the phone and started trying to talk to me.I'm not sure why the cook is getting involved. Obviously this is the location where nobody can do their job and handle a small situation. You also have to fight to get their names
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: 12 PC Nuggets Combo
Candice Mays
Terrible. I waited 27 minutes for my food, only for it to not even be my food. Asked to wait even longer. What in the .... 🙄
Atmosphere: 1
Food: 1
Service: 1
Johnny Lopez
Waited for over 45 minutes for my order to be ready just for it to not be correct and wait another 30 because they don’t do refunds
The lady tried to tell me they don’t have them and I said I want my money back and then she turned around and decided to start making them
Bad experience and waste of time
Atmosphere: 1
Food: 1
Service: 1
Heather Ludowe-smith
So we got there at about 730. Went inside to order.... Honestly didn't even realize that this location closes at 8. We did have to wait for our food because it was later, and a Tuesday so they had that 10 dollar bucket deal. That didn't even matter the service was outstanding and they just hooked us up for waiting!! The food was so hot and fresh!!!! Thank you for everything will definitely be back to your location!!!!
Atmosphere: 5
Food: 5
Service: 5
Tyler Lamb
The ladies that work during the day are amazing. I believe one of them is the general manager every time I go my food is always hot and never takes long however, the crew at night or whatever second shift that is I really don’t care for. Seems like they don’t wanna be there and their attention is always everywhere else except their customers that’s why I still gave a five because the first shift are perfect. Couldn’t ask for any better.
Jay Hunt
I was served in a fast timly manner, great team, a dedicated customer service, and very clean thank you guys so much I will recommend this store to everyone
They like to hang up in the middle of a damn question such shitty service
Rhavin Fore
My grandma went in and ordered some food and I wasn’t there and she gave a great review. Said the food was amazing and fresh and the store was clean and smelled great.
Atmosphere: 5
Food: 5
Service: 5
G D
Whoever owns this franchise please put your contact info in here This place is horribly managed and ran. Let me help you its seems you had to have gave up
Atmosphere: 1
Food: 5
Service: 1
Ariel Wade- Welch
Placed my order in the drive-through at 6:04pm and it is now 6:35. Still haven’t got my food and every time I come here I have to wait extra long for them to fry some chicken. It’s as if they don’t anticipate customers. That’s why it’s hardly anybody ever here. I’m surprise this place isn’t closed down.
Order online and you'll have to wait in the Drive-Thru line with everybody else who's ordering their food could take an hour
Atmosphere: 1
Food: 1
Service: 1
Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Bowl
I ordered original and got extra crispy packed by Manger meat was dry hard no one should eat there I gave one star because I had to but they deserve no star
Atmosphere: 1
Food: 1
Service: 1
terrible terrible terrible
rude workers that are rude to you when theyre the ones that messed up
Atmosphere: 1
Food: 1
Service: 1
Purchase my meal. I wasI was in the drive thru. They needed to exchange my chicken tenders for Chicken Sandwich because they didn't have any ready. And I couldn't wait. I asked them to not put any mayonnaise since I have food.Allergies, she said, that's fine.I got about five miles down the road and found out it was full of mayonnaise which I'd ask them to not put on. I called the next day.The location never picked up the phone. I called the KFC complaint line.They filled out a form, the manager of the store called me told me she was the one that waited on me. Then, she proceeded to basically tell me it was my fault because I was there at five minutes before they were closing.Then, she hung up the phone on me. I asked for the regional supervisor to call.They never did here.It is two weeks later, still haven't heard from any of them. No, matter what time I call, they don't pick up the phone.And they will not send me my reimbursement for their mistake. I'm assuming why this KFC has such a low rating is because they treat people horribly. I would go to another restaurant before I'd ever go back to a KFC. Spoke with Marcy & Jason on 10/2, they were unable to help me said there are no supervisors to oversee anything in the store. Then, the cook at it on the phone and started trying to talk to me.I'm not sure why the cook is getting involved. Obviously this is the location where nobody can do their job and handle a small situation. You also have to fight to get their names
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: 12 PC Nuggets Combo
Terrible. I waited 27 minutes for my food, only for it to not even be my food. Asked to wait even longer. What in the .... 🙄
Atmosphere: 1
Food: 1
Service: 1
Waited for over 45 minutes for my order to be ready just for it to not be correct and wait another 30 because they don’t do refunds
The lady tried to tell me they don’t have them and I said I want my money back and then she turned around and decided to start making them
Bad experience and waste of time
Atmosphere: 1
Food: 1
Service: 1
So we got there at about 730. Went inside to order.... Honestly didn't even realize that this location closes at 8. We did have to wait for our food because it was later, and a Tuesday so they had that 10 dollar bucket deal. That didn't even matter the service was outstanding and they just hooked us up for waiting!! The food was so hot and fresh!!!! Thank you for everything will definitely be back to your location!!!!
Atmosphere: 5
Food: 5
Service: 5
The ladies that work during the day are amazing. I believe one of them is the general manager every time I go my food is always hot and never takes long however, the crew at night or whatever second shift that is I really don’t care for. Seems like they don’t wanna be there and their attention is always everywhere else except their customers that’s why I still gave a five because the first shift are perfect. Couldn’t ask for any better.
I was served in a fast timly manner, great team, a dedicated customer service, and very clean thank you guys so much I will recommend this store to everyone
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They like to hang up in the middle of a damn question such shitty service
My grandma went in and ordered some food and I wasn’t there and she gave a great review. Said the food was amazing and fresh and the store was clean and smelled great.
Atmosphere: 5
Food: 5
Service: 5
Whoever owns this franchise please put your contact info in here
This place is horribly managed and ran.
Let me help you its seems you had to have gave up
Atmosphere: 1
Food: 5
Service: 1
Placed my order in the drive-through at 6:04pm and it is now 6:35. Still haven’t got my food and every time I come here I have to wait extra long for them to fry some chicken. It’s as if they don’t anticipate customers. That’s why it’s hardly anybody ever here. I’m surprise this place isn’t closed down.
Service: 1
The only one in the area that will not let me change my mashed potato to a macaroni and cheese small side for the $7 fill up 😩
Atmosphere: 3
Food: 5
Service: 3
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