Where do I start? This place is horrible! From the staff to the food to the cleanliness. 9 out of 10 employees they hire are lazy, slow, rude and incompetent. You're lucky if you get that 1 person that actually knows what they're doing and knows how to treat their customers. Morning shift can't keep up with the drive thru and they make you go around and park in front just to wait for a drink. I tried their new everything bagel with scrambled eggs, cheese and sausage and the eggs were sloppy/mushy and the bagel was soggy. Absolutely disgusting! They put the slowest person as cashier in the front that takes 10 minutes to just make a drink. Evening/night shift are 10X worse. They all have a phone permanently attached to their hand doing nothing while people wait in the drive thru line to have their order taken. No one can make a drink to save their lives. They're all lazy and don't have any work ethic at all. I've had so many bad run ins with this location and they just continue to get worse. I don't understand how they are still open with so many people complaining about the workers and how bad this location is. I've spoken to managers and they're just as bad. Act like they care but nothing ever gets done.
Please do not respond with I'm sorry about your experience. If you have time to reach out to us so we can talk about this further BS, you can save that. Nothing will ever get done. Fire your lazy employees, that's a start. Clean that place up. It's nasty.
Rebecca Palmerio
Ok food, coffee very good, service was ok
Atmosphere: 3
Food: 4
Service: 4
Rhoda Elmore
Triple Triple was perfect and on point today 👌
Atmosphere: 5
Food: 5
Service: 5
Leah Jones
This girl her name is Jazmine she is very very rude. She threw my food because she don’t like me. Which is crazy because what they go by is customer service should always be first. I heard from someone else Brian the gm favorites her so does a manager Amy. Also this boy torran he was looking down on his phone while I was trying to order also making false reports about me.
Atmosphere: 1
Food: 1
Service: 1
Oscar Chavez
Stopped by for the seasonal Pumpkin spice and Steven was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Celestestine Johnson
I don't even know how the food or service is. I sat inside for a meeting, I requested the meeting space be moved because it was very dirty in the lobby.
The lobby was empty, they looked very fulls staffed people standing around doing nothing.. No drive thru wasn't slammed.
Atmosphere: 1
Jami Setser
Great donuts great frozen hot chocolate
Atmosphere: 5
Food: 5
Service: 5
Cleatrice Furlough
Long wait times workers sometimes irritated. But overall they are pleasant and welcoming. Always giving options for food choices.
Atmosphere: 4
Food: 5
Service: 4
Shelby S
Quite literally the worst Tim Hortons in the area. I don’t understand why no one can figure out how to make the drinks. I ordered a large iced cinnamon caramel apple latte, they forgot the whip cream and cinnamon on top and gave me a medium so they remade it but the remake was just espresso, milk, and whip cream. They either completely forgot the caramel apple syrup or did it purposely because I asked for the correct size and toppings.
Food: 1
Service: 1
Marie Hilton
The cashier was rude. I was making my order which was already known before I walked into the building, the cashier told me that I should ask my son if he wanted chips with his combo, instead of letting me make the choice. she thought that it was funny. It was not appreciated or appropriate. I am very disappointed with her actions. I am a regular customer and will be taking my business elsewhere next time. That is a very bad look for the establishment.
Staff is amazing! Julia W (manager) was so rude to staff infront of everyone. Very unprofessional should be addressed.
Atmosphere: 2
Food: 5
Service: 3
deniro danno
Could barely even understand the drive-through employee. Every word was muffled coming out of the speaker.
Atmosphere: 1
Food: 5
Service: 1
Ortiz Ortiz
Thank you 👍👍
Atmosphere: 5
Food: 5
Service: 5
Esther Lepage
I was a frequent drive thru customer at this location for years the last year this location sucks, line all to the street with no workers working like they are busy? Made the mistake of trying to go inside to beat the drive thru line lol you wait longer standing inside. I pass this on my way to work now and stop at Dunkin' always fast and friendly over there and the workers have decency
Where do I start? This place is horrible! From the staff to the food to the cleanliness. 9 out of 10 employees they hire are lazy, slow, rude and incompetent. You're lucky if you get that 1 person that actually knows what they're doing and knows how to treat their customers. Morning shift can't keep up with the drive thru and they make you go around and park in front just to wait for a drink. I tried their new everything bagel with scrambled eggs, cheese and sausage and the eggs were sloppy/mushy and the bagel was soggy. Absolutely disgusting! They put the slowest person as cashier in the front that takes 10 minutes to just make a drink. Evening/night shift are 10X worse. They all have a phone permanently attached to their hand doing nothing while people wait in the drive thru line to have their order taken. No one can make a drink to save their lives. They're all lazy and don't have any work ethic at all. I've had so many bad run ins with this location and they just continue to get worse. I don't understand how they are still open with so many people complaining about the workers and how bad this location is. I've spoken to managers and they're just as bad. Act like they care but nothing ever gets done.
Please do not respond with I'm sorry about your experience. If you have time to reach out to us so we can talk about this further BS, you can save that. Nothing will ever get done. Fire your lazy employees, that's a start. Clean that place up. It's nasty.
Ok food, coffee very good, service was ok
Atmosphere: 3
Food: 4
Service: 4
Triple Triple was perfect and on point today 👌
Atmosphere: 5
Food: 5
Service: 5
This girl her name is Jazmine she is very very rude. She threw my food because she don’t like me. Which is crazy because what they go by is customer service should always be first. I heard from someone else Brian the gm favorites her so does a manager Amy. Also this boy torran he was looking down on his phone while I was trying to order also making false reports about me.
Atmosphere: 1
Food: 1
Service: 1
Stopped by for the seasonal Pumpkin spice and Steven was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
I don't even know how the food or service is. I sat inside for a meeting, I requested the meeting space be moved because it was very dirty in the lobby.
The lobby was empty, they looked very fulls staffed people standing around doing nothing..
No drive thru wasn't slammed.
Atmosphere: 1
Great donuts great frozen hot chocolate
Atmosphere: 5
Food: 5
Service: 5
Long wait times workers sometimes irritated. But overall they are pleasant and welcoming. Always giving options for food choices.
Atmosphere: 4
Food: 5
Service: 4
Quite literally the worst Tim Hortons in the area. I don’t understand why no one can figure out how to make the drinks. I ordered a large iced cinnamon caramel apple latte, they forgot the whip cream and cinnamon on top and gave me a medium so they remade it but the remake was just espresso, milk, and whip cream. They either completely forgot the caramel apple syrup or did it purposely because I asked for the correct size and toppings.
Food: 1
Service: 1
The cashier was rude. I was making my order which was already known before I walked into the building, the cashier told me that I should ask my son if he wanted chips with his combo, instead of letting me make the choice. she thought that it was funny. It was not appreciated or appropriate. I am very disappointed with her actions. I am a regular customer and will be taking my business elsewhere next time. That is a very bad look for the establishment.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
they have bugs 🤢
Atmosphere: 1
Food: 1
Service: 1
Staff is amazing! Julia W (manager) was so rude to staff infront of everyone. Very unprofessional should be addressed.
Atmosphere: 2
Food: 5
Service: 3
Could barely even understand the drive-through employee. Every word was muffled coming out of the speaker.
Atmosphere: 1
Food: 5
Service: 1
Thank you 👍👍
Atmosphere: 5
Food: 5
Service: 5
I was a frequent drive thru customer at this location for years the last year this location sucks, line all to the street with no workers working like they are busy? Made the mistake of trying to go inside to beat the drive thru line lol you wait longer standing inside. I pass this on my way to work now and stop at Dunkin' always fast and friendly over there and the workers have decency
Atmosphere: 1
Food: 2
Service: 1
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