I stop to grab dinner on my way home, the workers are not inviting at all they barely talk to you and look so mad to be at work. The girl taking my order was not friendly at all , I'm not sure what was happening here, but would never stop here ever again.
kevin mangus
I’m not sure who the new owners are but this is the worst subway around. It’s pretty obvious the owners don’t care if it’s understaffed or the staff is not trained. I stood in line with one person in front of me and it took me 21 minutes to get my sub made and paid for. They are constantly running out of All of the items to make the subs properly I’ve been in when they ran out of bread, olives, onions, lettuce Pickles, etc.Really how do you run out of lettuce? Or bread for God sakes. If it keeps being run the way it is They will not have to worry they’ll be out of business. Really sad because it used to be Awesome place that was running very well. I wish I could say this was one experience, but I’ve had at least five with very similar results.
Atmosphere: 1
Food: 1
Service: 1
Maggie Ferguson
Seeing lots of negative reviews of this subway, and to be transparent I’ve had some rough experiences at this branch, but this was not one of them! Adelade and Belinda were so friendly and quick despite being understaffed and various things out of their control. Your hard work doesn’t go unnoticed!
Service: 5
Tina Muscato
I came to this Subway because I was in the area for work. Probably the worst Subway I've visited. And I've been to the one on Leonard & Monroe in Grand Rapids. 1st, out of Italian Herb & Cheese bread, which I wanted. I settled for white. No biggie. Then get all the way to the toppings and ask for black olives, a main ingredient of my sub. OUT of black olives. Claiming there is a nationwide shortage. I googled this, and doesn't seem to be true. Also, other restaurants have them. No signage anywhere of what they're out of, they just tell you when you order it. No clean tables, staff was not rude, but definitely not enthusiastic or even nice, really.
Atmosphere: 1
Food: 2
Service: 1
Olivia Vincent
I ordered 2 all American Clubs footlong from you. Came with no turkey 4 pieces of ham and one peices of bacon on both and they only put lettuce on each one and they had other toppings added. I will be calling my bank about the charge I will post a picture below. Worst subway i have ever been to
Atmosphere: 1
Food: 1
Service: 5
Matt Hemingway
Last 2 times we went they only had 1 kind of bread. Over the years they have messed up more online orders than they got right. Always nice and empty inside though.
Atmosphere: 2
Food: 1
Service: 1
Jim Smith
The service at this Subway is always bad, and today was the worst yet. No greeting—just “What do you want?” and visible annoyance with every part of our order. The consistent rudeness reflects a lack of care from ownership/management. Their 3.5 rating says a lot.
Food: 1
Service: 1
Austin Ives
This is by far the worst subway ive ever been to. Try to give them the benefit of the doubt because ya know it’s subway and why wouldn’t ya? Any time I place an order at this location it is wrong. Don’t have this, don’t have that, can’t make my sandwich with the proper bread, place an order 20 minutes ahead of time and still spent a portion of my time waiting. They should really just shut this location right down and consider it a lost cause.
Atmosphere: 1
Food: 1
Service: 1
LeAnn Cooper
Need to change your store opening hours. They are never open at 8 AM some people like to get the breakfast flatbread. Several times not even open at 9 AM. It appears they have severe ownership issues they can't hold managers told owners do not treat employees well for that reason. Maybe it time they sell find a owner that cares about there business. The drive thru is even closed has been own for sometime. Not sure how they even are open period.
Atmosphere: 1
Food: 2
Service: 1
Jamus Johnson
I was just there and a young kid working by himself and he did a great job even though he wasn't set up for the day. He is doing his best and making great looking food
Is it fair to post a negative review for Subway? We know the bread is yoga mat, veggies are barely budget brand, and the meat if you call it that, was pulled from a nasty slimy bag of mechanically separated products...
Yes I can leave a negative review, but to clarify this has nothing to do with the poor fools inside, who are just trying to pay the bills. This is only because you have a drive thru, but it is broken or closed.
I didn't want to smell the pain and depression of employees who know the franchise owner has given up... The hollow beats from the where there hearts was, wondering where it all went wrong, thumping in my mind... The eyes dead with the sorrow of their dreams...
I ran, afraid of the torment of the poor souls inside. I am not strong enough to overcome what must be overcome to venture inside.
Did Subway call to me as I sped away, no, my body was free, but my mind knew I had to speak to the masses, warn you. Please heed my warning and never venture here.
Keith Billing
Opens late, closes early..
Hunter Merkins
Horrible, slow service and they're out of everything
Cassandra Paffhausen
I found a hair in my sub
amber heaton
There is never anyone working! I feel bad for those that do work here. So many times I've come in to only 1 person working on the weekend. Since there is only one person they are constantly out of EVERYTHING. I went in a few days ago and they barely had any bread because it was only one person. The bread they did scrounge up for me looked like it was found on the floor, pushed to the back and a month old. I'm gonna go out of my way to go to the other lowell location. Hopefully it's better....
I stop to grab dinner on my way home, the workers are not inviting at all they barely talk to you and look so mad to be at work. The girl taking my order was not friendly at all , I'm not sure what was happening here, but would never stop here ever again.
I’m not sure who the new owners are but this is the worst subway around. It’s pretty obvious the owners don’t care if it’s understaffed or the staff is not trained. I stood in line with one person in front of me and it took me 21 minutes to get my sub made and paid for. They are constantly running out of All of the items to make the subs properly I’ve been in when they ran out of bread, olives, onions, lettuce Pickles, etc.Really how do you run out of lettuce? Or bread for God sakes. If it keeps being run the way it is They will not have to worry they’ll be out of business. Really sad because it used to be Awesome place that was running very well. I wish I could say this was one experience, but I’ve had at least five with very similar results.
Atmosphere: 1
Food: 1
Service: 1
Seeing lots of negative reviews of this subway, and to be transparent I’ve had some rough experiences at this branch, but this was not one of them! Adelade and Belinda were so friendly and quick despite being understaffed and various things out of their control. Your hard work doesn’t go unnoticed!
Service: 5
I came to this Subway because I was in the area for work. Probably the worst Subway I've visited. And I've been to the one on Leonard & Monroe in Grand Rapids. 1st, out of Italian Herb & Cheese bread, which I wanted. I settled for white. No biggie. Then get all the way to the toppings and ask for black olives, a main ingredient of my sub. OUT of black olives. Claiming there is a nationwide shortage. I googled this, and doesn't seem to be true. Also, other restaurants have them. No signage anywhere of what they're out of, they just tell you when you order it. No clean tables, staff was not rude, but definitely not enthusiastic or even nice, really.
Atmosphere: 1
Food: 2
Service: 1
I ordered 2 all American Clubs footlong from you. Came with no turkey 4 pieces of ham and one peices of bacon on both and they only put lettuce on each one and they had other toppings added. I will be calling my bank about the charge I will post a picture below. Worst subway i have ever been to
Atmosphere: 1
Food: 1
Service: 5
Last 2 times we went they only had 1 kind of bread. Over the years they have messed up more online orders than they got right. Always nice and empty inside though.
Atmosphere: 2
Food: 1
Service: 1
The service at this Subway is always bad, and today was the worst yet. No greeting—just “What do you want?” and visible annoyance with every part of our order. The consistent rudeness reflects a lack of care from ownership/management. Their 3.5 rating says a lot.
Food: 1
Service: 1
This is by far the worst subway ive ever been to. Try to give them the benefit of the doubt because ya know it’s subway and why wouldn’t ya? Any time I place an order at this location it is wrong. Don’t have this, don’t have that, can’t make my sandwich with the proper bread, place an order 20 minutes ahead of time and still spent a portion of my time waiting. They should really just shut this location right down and consider it a lost cause.
Atmosphere: 1
Food: 1
Service: 1
Need to change your store opening hours. They are never open at 8 AM some people like to get the breakfast flatbread. Several times not even open at 9 AM. It appears they have severe ownership issues they can't hold managers told owners do not treat employees well for that reason.
Maybe it time they sell find a owner that cares about there business. The drive thru is even closed has been own for sometime.
Not sure how they even are open period.
Atmosphere: 1
Food: 2
Service: 1
I was just there and a young kid working by himself and he did a great job even though he wasn't set up for the day. He is doing his best and making great looking food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Is it fair to post a negative review for Subway? We know the bread is yoga mat, veggies are barely budget brand, and the meat if you call it that, was pulled from a nasty slimy bag of mechanically separated products...
Yes I can leave a negative review, but to clarify this has nothing to do with the poor fools inside, who are just trying to pay the bills. This is only because you have a drive thru, but it is broken or closed.
I didn't want to smell the pain and depression of employees who know the franchise owner has given up... The hollow beats from the where there hearts was, wondering where it all went wrong, thumping in my mind... The eyes dead with the sorrow of their dreams...
I ran, afraid of the torment of the poor souls inside. I am not strong enough to overcome what must be overcome to venture inside.
Did Subway call to me as I sped away, no, my body was free, but my mind knew I had to speak to the masses, warn you. Please heed my warning and never venture here.
Opens late, closes early..
Horrible, slow service and they're out of everything
I found a hair in my sub
There is never anyone working! I feel bad for those that do work here. So many times I've come in to only 1 person working on the weekend. Since there is only one person they are constantly out of EVERYTHING. I went in a few days ago and they barely had any bread because it was only one person. The bread they did scrounge up for me looked like it was found on the floor, pushed to the back and a month old. I'm gonna go out of my way to go to the other lowell location. Hopefully it's better....
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