What a joke. Received sub missing items, wrong items, and completely looked horrible. Took it back to them, wanting a refund. Took almost 20 min to get them to give me refund, because they couldn't find the order in their system, and was still shorted money because it cost more to order online. Never again will I order from this store.
Atmosphere: 1
Food: 1
Service: 1
Paula
Drive thru closed went inside. One person working the front counter he had a difficult time with communication. A second employee finally showed up to help the 1st employee. There became quite a line. The lady manager came from the back with a tray of green peppers to put the display case and didn’t offer any help. Staff (excluding the 2nd employee) were not organized and looked confused. The prep counter was a mess and several condiments were near empty. I had one customer in front of me yet it took 20 minutes to get one sub.
Atmosphere: 1
Service: 1
Charles Elliott
Employees not properly trained, seemed confused about where items were such as a fork. Also did not provide enough food, everyone before me along with myself had to ask for more after they sprinkled on very little amounts.
Service: 1
Layla Wilk
the employees know how to taken karen’s like a boss. so pretty and nice at the same time!
Atmosphere: 5
Food: 5
Service: 5
Shannon Nelson
Just sat in line in drive thru for 15 min.. get to box to order and person says "can you come in? We are busy and only two of us." Really? I just sat here for 25 minutes. Drive around and the lobby is FULL. I would be there another 20 min.. NO. I can make my son a sandwich for work. No surprise for him.
Eamon Lintemuth
Great staff. Decent food. Expensive for what it is.
Atmosphere: 2
Food: 3
Service: 4
Ellen Eitel
Not very knowledgeable about their app. Was overcharged, and no one was able to "refund " my debit. After 15-20 minutes, they finally refunded in cash.
Atmosphere: 3
Food: 4
Service: 3
Johnbonyea Bonyea
These kids do not know how to make sandwiches ? and not enough
Had a great Sandwich, and even though a lady right behind us literally ordered a salad and was allergic to dairy, the young man Handled The Final Boss Karen , like an actual boss .She literally came to a Sandwich shop for a salad .I've never been prouder of some complete young strangers .Nice job Guys !
Tom Tichelaar
Great place to to get good food, The best
dissap8ter
Every time that I go to this location the prices are never right. The prices on the drive thru menu is different from what the cashier says when you pull up to pay. The cashier was rude at the end, whispering about me and my order to another co worker. I won’t be back to this location
Bob
Always tip well. Left 15% tip for online order. Completely missed special instructions for sub #1. Paid for 2 chips, sub #2 chips were missing. 2nd order in a row that our order was wrong. Called. Assist. Mgr. Cheryl apologized. Offered to bring back sub to remake it. Really? We live 7 miles north of Lowell. That was it. Time to find different restaurant.
Dj *
Drive through to get a sandwich the lady was very nice. She made sure my sandwich was made correctly. The cookies where great!
What a joke. Received sub missing items, wrong items, and completely looked horrible. Took it back to them, wanting a refund. Took almost 20 min to get them to give me refund, because they couldn't find the order in their system, and was still shorted money because it cost more to order online. Never again will I order from this store.
Atmosphere: 1
Food: 1
Service: 1
Drive thru closed went inside. One person working the front counter he had a difficult time with communication. A second employee finally showed up to help the 1st employee. There became quite a line. The lady manager came from the back with a tray of green peppers to put the display case and didn’t offer any help. Staff (excluding the 2nd employee) were not organized and looked confused. The prep counter was a mess and several condiments were near empty. I had one customer in front of me yet it took 20 minutes to get one sub.
Atmosphere: 1
Service: 1
Employees not properly trained, seemed confused about where items were such as a fork. Also did not provide enough food, everyone before me along with myself had to ask for more after they sprinkled on very little amounts.
Service: 1
the employees know how to taken karen’s like a boss. so pretty and nice at the same time!
Atmosphere: 5
Food: 5
Service: 5
Just sat in line in drive thru for 15 min.. get to box to order and person says "can you come in? We are busy and only two of us." Really? I just sat here for 25 minutes. Drive around and the lobby is FULL. I would be there another 20 min.. NO. I can make my son a sandwich for work. No surprise for him.
Great staff. Decent food. Expensive for what it is.
Atmosphere: 2
Food: 3
Service: 4
Not very knowledgeable about their app. Was overcharged, and no one was able to "refund " my debit. After 15-20 minutes, they finally refunded in cash.
Atmosphere: 3
Food: 4
Service: 3
These kids do not know how to make sandwiches ? and not enough
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Great service
Atmosphere: 5
Food: 5
Service: 5
fast , great attitudes from
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had a great Sandwich, and even though a lady right behind us literally ordered a salad and was allergic to dairy, the young man Handled The Final Boss Karen , like an actual boss .She literally came to a Sandwich shop for a salad .I've never been prouder of some complete young strangers .Nice job Guys !
Great place to to get good food,
The best
Every time that I go to this location the prices are never right. The prices on the drive thru menu is different from what the cashier says when you pull up to pay. The cashier was rude at the end, whispering about me and my order to another co worker. I won’t be back to this location
Always tip well. Left 15% tip for online order. Completely missed special instructions for sub #1. Paid for 2 chips, sub #2 chips were missing. 2nd order in a row that our order was wrong. Called. Assist. Mgr. Cheryl apologized. Offered to bring back sub to remake it. Really? We live 7 miles north of Lowell. That was it. Time to find different restaurant.
Drive through to get a sandwich the lady was very nice. She made sure my sandwich was made correctly. The cookies where great!
Food: 4
Service: 4
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