This has to do with a delivery order that I made on Saturday afternoon on the 12th of September 2025 . I am a loyal customer, and usually, I can give their food top marks. Their Classic French Dip sandwich is my goto... However, my last order was subpar of the three sandwiches I ordered none of them were even close to the thinly sliced roast beef goodness that I was expecting. Instead, it was thick slices, most likely the end part of the meat that was like leather to eat and they put toppings on two sandwiches instead of one as requested. The roastbeef sliders were also subpar with the roast beef sliced thick not thin. Hopefully, fingers crossed that this was a one off, or maybe a new employee in training that is learning that station because I truly do love their food.
Food: 1
Morgan Jarvis
I love the food but the service isn’t the best. Today I ordered a #2 classic size, sandwich only along with a classic size #1 sandwich only (beef and cheddar) but apparently got two #2? This is definitely not the first time. It seems they don’t care enough to actually pay attention to what you order. Will not be back!
Curt B.
They have some great new sandwiches and, of course, great shakes.
Michael
I order 3 times a week from this store but lately it has been extremely bad ,old meats cold and old fries, ajus for the French dip spilled everywhere.not being secure all in all every order for the past few weeks has had extreme quality issues....today was the last time I will patron Arby's in Ludington.
Patrick Haynor
Excellent service. We were welcomed by the staff. Food was hot and delicious. Well put together. Manager Camerin was absolutely outstanding. He definitely knows his stuff. Extremely helpful. I would recommend Arby's or Ludington to everyone. Thank you!!!
James Gauthier
Love this place
Rev Dibbs
Their fish sandwiches are the best in my town. Hubby and I bought 2 one day (one each), loved it so much we went back the next day and bought 4! 😊 Very friendly workers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Wendy Batdorff-Miller
My husband and I stopped late last night and we had a great meal with their $7.00 combo meal.
I will never go to this location again. THERE WAS 2 COCKROACHES RUNNING AROUND AND MOUSE DROPPINGS ON THE SEAT THAT I WAS ABOUT TO SIT IN, IT SPOILED MY APETITE ! ON TOP OF THAT , THE FOOD WASN'T SERVED AT THE PROPER TEMPERATURE & I ENDED UP WITH FOOD POISENING !!! On top of this they have a VERY RUDE & IGNORANT ASSISTANT MANAGER NAMED BRANDI.
Atmosphere: 1
Food: 1
Service: 1
Billy Barnes
Food is served at improper temperatures & later that night I had food poisening.
This has to do with a delivery order that I made on Saturday afternoon on the 12th of September 2025 . I am a loyal customer, and usually, I can give their food top marks. Their Classic French Dip sandwich is my goto...
However, my last order was subpar of the three sandwiches I ordered none of them were even close to the thinly sliced roast beef goodness that I was expecting. Instead, it was thick slices, most likely the end part of the meat that was like leather to eat and they put toppings on two sandwiches instead of one as requested. The roastbeef sliders were also subpar with the roast beef sliced thick not thin. Hopefully, fingers crossed that this was a one off, or maybe a new employee in training that is learning that station because I truly do love their food.
Food: 1
I love the food but the service isn’t the best.
Today I ordered a #2 classic size, sandwich only along with a classic size #1 sandwich only (beef and cheddar) but apparently got two #2?
This is definitely not the first time. It seems they don’t care enough to actually pay attention to what you order.
Will not be back!
They have some great new sandwiches and, of course, great shakes.
I order 3 times a week from this store but lately it has been extremely bad ,old meats cold and old fries, ajus for the French dip spilled everywhere.not being secure all in all every order for the past few weeks has had extreme quality issues....today was the last time I will patron Arby's in Ludington.
Excellent service. We were welcomed by the staff. Food was hot and delicious. Well put together. Manager Camerin was absolutely outstanding. He definitely knows his stuff. Extremely helpful. I would recommend Arby's or Ludington to everyone. Thank you!!!
Love this place
Their fish sandwiches are the best in my town. Hubby and I bought 2 one day (one each), loved it so much we went back the next day and bought 4! 😊 Very friendly workers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
My husband and I stopped late last night and we had a great meal with their $7.00 combo meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Jalapeno Bites
First visit to Arby's. The place was clean. The employee who waited on us was friendly and knowledgeable. Food was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Roast Beef Gyro, Curly Fries
Hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, French Dip, Chicken Slider, Curly Fries, Roast Beef
Restaurantji Recommends
The food was hot and prepared properly. Took nearly ten minutes to be assisted and the restaurant was dirty.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Roast Beef Gyro, Jalapeno Bites, French Dip, Curly Fries
I will never go to this location again. THERE WAS 2 COCKROACHES RUNNING AROUND AND MOUSE DROPPINGS ON THE SEAT THAT I WAS ABOUT TO SIT IN, IT SPOILED MY APETITE !
ON TOP OF THAT , THE FOOD WASN'T SERVED AT THE PROPER TEMPERATURE & I ENDED UP WITH FOOD POISENING !!!
On top of this they have a VERY RUDE & IGNORANT ASSISTANT MANAGER NAMED BRANDI.
Atmosphere: 1
Food: 1
Service: 1
Food is served at improper temperatures & later that night I had food poisening.
Atmosphere: 1
Food: 1
Service: 1
No other fast food can compare to Arby's, period!
Atmosphere: 4
Food: 5
Service: 4
Fantastic
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