McDonald's
5389 US-10, Ludington
(231) 845-6919
Recent Reviews
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10 minutes waiting for order after paying and still no food while car after car came and went behind me.
Friendly service! Waited way too long for a fast food joint. Atmosphere is more for little kid place. Kinda of like Chucky Cheese and their pizza being like cardboard
Very slow service today, ut a little busy. Fries arrived cold and they quickly replaced them. Getting a drink refill is hard, since there is no self-service and no one behind the counter most of the time. Sorry. To say, but Burger King and Wendy's, both with in view, have face to face ordering and a self service drink machine. While we like McDonald's, we are more likely to patronize these other businesses. 🫤
Food was made fresh and hot when we got it. The tables in the kids room couldve used a wipe down, but it was pretty clean overall.
Wouldn’t recommend. Tried to order a bacon egg and cheese bagel sandwich, sub muffin. Was charged for that sandwich. Older lady at pickup window tried to argue that I couldn’t have what I ordered because corporate was coming today. Opened my sandwich with her bare hands to check, handed me the wrong thing TWICE first was one piece of cheese with a round egg. Second attempt was with folded egg but only one cheese.
Took my money waiting forever and closed. No posting left their Google post hours up. Allow the app to still make transactions saying they were still open
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets
Drive through was very slow. Fries were cold.
Atmosphere: 3
Food: 3
Service: 1
Always a super long wait, not because they're super busy but nobody in the back seems to be working with any kind of speed. I pass on going to this McDonald's often just because of the wait I always experience. I only have a certain amount of time for lunch so no time for this long of a wait.
Food is overpriced and care and concern for the customer's wallet and tastebuds doesn't seem to be a priority. French fries and hash browns are not seasoned well and always taste stale. Sandwiches and burgers are often made messily or have stale buns. I don't expect much from fast food places but McDonald's seems to have a low level of care for food quality and customer service. The workers at this locatiom seem to be nice but the customer service lacks overall!
Atmosphere: 2
Food: 1
Service: 3
It was nice. Food came out quick course it was only the kids gf and myself and one other family but we sat in the back. The play room which was a lot larger than many other playrooms at McDonald's. The play area itself was even different and better and bigger than normal. And the area to eating there was huge compared to others. Even had there own bathroom in the play area this McDonald's was awesome if your around and hungry Mcheck em out!
Kid-friendliness: Had a huge children's play area. And a different play area than other McDonald's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Nuggets, Cheeseburger Meal
Restaurantji Recommends
Prices go up sizes are small. Only buy breakfast biscuits.
Atmosphere: 5
Food: 5
Service: 4
Manager wouldn't even acknowledge her own mistake. Got sandwiches then had to wait 20 min. For fries and never received our pie. And we were 1 of only 2 customers. Manager refused to do anything but holler with her back turned to us that there was a wait. In the meantime 5 customers behind us were served while we still wairribleorrible, horrible service from the manager.
Atmosphere: 1
Food: 1
Service: 1
I normally like McDonald's, but this time the drive thru service was very slow. The backup for the windows was clogging both speaker stands. What good is it to have 2 speaker stands for ordering when the pickup window isn't keeping up with the orders? Then, the food wasn't fully hot.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: French Fries, Chicken Nuggets
Very friendly employees, received too many fries they gave them to us without no cost to us. My favorite the mocha frappe.
Atmosphere: 4
Food: 4
Service: 4
I wish I could give this place a 0 star review. I ordered door dash and the order was completely messed up. So i drove there with everything that was wrong. The manager told me he would not make me the correct and missing items. He told me I had to contact door dash. I told him that he made the food not door dash!!! He absolutely refused to help me even though I had the receipt and the incorrect items! Absolutely the worst customer service and not to mention all the other sandwiches we did receive looked like a toddler had assembled them! What a Joke!!!
Atmosphere: 1
Food: 1
Service: 1
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