Ordered a sausage, egg and cheese biscuit at 10:25 on a Friday and within five minutes of leaving there and open it to eat it the whole thing is harder than a rock. I called back to talk to a manager who would not give me his name and told him about it and he asked me what I wanted to do. I said well you’re not serving breakfast anymore but why would you serve breakfast to customers that is very hard, He did not answer me and just hung up. Very Beyond rude for being a manager and he said he was and this is February 14 the morning shift 1030 breakfast finishing up time so whatever manager that is on duty. Is very rude and does not care about his customers or the food or quality of the food that they put out! I called back again and asked if I could have the corporate number and I was asked why I said because I would like to have the corporate number please I was speaking very nicely. The response was well. We need to know why you need it in order to give it to you.. I asked if a customer asked for an owners number of a place or the corporate number isn’t that to be given out and I got hung up on again, By the same manager because he had the same voice. So Mr rude manager. I will figure out how to contact corporate because you should not be so rude to burger kings customers!!
Atmosphere: 1
Food: 1
Service: 1
tim brandimarte
I'm changing my review of this store since I reviewed this store it has done nothing but go down hill the manager is rude as hell and now no more breakfast I will not be returning to this store ever again went to 1 of their other stores (23 mile rd in Chesterfield) they were open for breakfast and took care of me was much nicer people working there i can see if the first store is losing customers because the manager is awful if you don't like dealing with people don't work in the customer service industry. This is the worst burger king ever the employees are horrible they are never open when they are supposed to be in literally drove past 4 other burger kings on my way home from work this morning and they were all open and when I stopped at this one I get an attitude from the employee that we're not open which makes no sense because there are multiple cars in the parking lot and if they aren't open then those were definitely not customers vehicles. Besides that I worked there when I was 17-18yo and operated it many days with only 1 person in the morning these are just lazy ass workers
Kevin White
Just bad.....
Atmosphere: 3
Food: 3
Service: 3
Kim Speakman
12/29/24 Ordered a whopper meal with onion rings. The onion rings were so hard I couldn't eat them. The staff is not very nice either.
Atmosphere: 1
Food: 1
Service: 2
J King
These people have zero clur what they are doing here
Atmosphere: 1
Food: 1
Service: 1
Kendell Jefferson
I was looking forward to eating a Whopper. First it took almost 20 minutes of waiting to even receive my order. And when I got it, the burger was cold. I just happened to look into the burger, and saw it was handled so poorly. The bun looked smashed, the patty was broken into several pieces with a pile of pickles thrown in the middle (which laid on the bottom bun, not even the patty itself). And to top it off, the service was subpar. I didn’t even eat the Whopper. Just tossed it in the trash.
Princess Jayla
Parking: The workers are friendly but the wait at the drive thru is insane
Atmosphere: 2
Food: 4
Service: 3
Crystal Dudley
This location never seems to amaze me with giving out old food!! They’ll have you waiting for 5 minutes just to take your order only to give you old food! Staff is horrible no one greeted me let along apologize for the inconvenience that interfered with my lunch break for having to bring the food back. Replacement sandwich was still old looking, worst Burger King location ever!
C G
Friday nite night shift amazing customer service
Mark Bletch
Wrong order and in an attempt to fix was met with a refund and staff stating we don’t have time for this even when no one else was present.
Went in to place an order and was rudely kicked out of the diner because they were “too short staffed to assist anyone in the diner.” I’ll go out of my way to visit a different BK the next time I’m feeling like fast food.
Jan Sills
Charged me $5 for an Oreo shake because they don’t know how to enter an Oreo Sunday on their computer.
Atmosphere: 3
Food: 5
Service: 1
Janet Green
Disgusting .. Food was cold.. All of it.. Fries were cold. rubbery. And almost burnt.. Whopper sandwich was cold.. got a cup of coffee kid dumped to pots together and coffee was luke warm at best.. never fo their again
Atmosphere: 1
Food: 1
Service: 1
Ron whit
Well it is fast food so I can’t really give it five stars, on the other hand every time I have been here the store was clean and the service was given promptly and with a smile.
Ordered a sausage, egg and cheese biscuit at 10:25 on a Friday and within five minutes of leaving there and open it to eat it the whole thing is harder than a rock. I called back to talk to a manager who would not give me his name and told him about it and he asked me what I wanted to do. I said well you’re not serving breakfast anymore but why would you serve breakfast to customers that is very hard, He did not answer me and just hung up. Very Beyond rude for being a manager and he said he was and this is February 14 the morning shift 1030 breakfast finishing up time so whatever manager that is on duty. Is very rude and does not care about his customers or the food or quality of the food that they put out! I called back again and asked if I could have the corporate number and I was asked why I said because I would like to have the corporate number please I was speaking very nicely. The response was well. We need to know why you need it in order to give it to you.. I asked if a customer asked for an owners number of a place or the corporate number isn’t that to be given out and I got hung up on again, By the same manager because he had the same voice. So Mr rude manager. I will figure out how to contact corporate because you should not be so rude to burger kings customers!!
Atmosphere: 1
Food: 1
Service: 1
I'm changing my review of this store since I reviewed this store it has done nothing but go down hill the manager is rude as hell and now no more breakfast I will not be returning to this store ever again went to 1 of their other stores (23 mile rd in Chesterfield) they were open for breakfast and took care of me was much nicer people working there i can see if the first store is losing customers because the manager is awful if you don't like dealing with people don't work in the customer service industry. This is the worst burger king ever the employees are horrible they are never open when they are supposed to be in literally drove past 4 other burger kings on my way home from work this morning and they were all open and when I stopped at this one I get an attitude from the employee that we're not open which makes no sense because there are multiple cars in the parking lot and if they aren't open then those were definitely not customers vehicles. Besides that I worked there when I was 17-18yo and operated it many days with only 1 person in the morning these are just lazy ass workers
Just bad.....
Atmosphere: 3
Food: 3
Service: 3
12/29/24 Ordered a whopper meal with onion rings. The onion rings were so hard I couldn't eat them. The staff is not very nice either.
Atmosphere: 1
Food: 1
Service: 2
These people have zero clur what they are doing here
Atmosphere: 1
Food: 1
Service: 1
I was looking forward to eating a Whopper. First it took almost 20 minutes of waiting to even receive my order. And when I got it, the burger was cold. I just happened to look into the burger, and saw it was handled so poorly. The bun looked smashed, the patty was broken into several pieces with a pile of pickles thrown in the middle (which laid on the bottom bun, not even the patty itself). And to top it off, the service was subpar. I didn’t even eat the Whopper. Just tossed it in the trash.
Parking: The workers are friendly but the wait at the drive thru is insane
Atmosphere: 2
Food: 4
Service: 3
This location never seems to amaze me with giving out old food!! They’ll have you waiting for 5 minutes just to take your order only to give you old food! Staff is horrible no one greeted me let along apologize for the inconvenience that interfered with my lunch break for having to bring the food back. Replacement sandwich was still old looking, worst Burger King location ever!
Friday nite night shift amazing customer service
Wrong order and in an attempt to fix was met with a refund and staff stating we don’t have time for this even when no one else was present.
Service: 1
Restaurantji Recommends
Not one of the above deserves even 1 star.
Atmosphere: 1
Food: 1
Service: 1
Went in to place an order and was rudely kicked out of the diner because they were “too short staffed to assist anyone in the diner.” I’ll go out of my way to visit a different BK the next time I’m feeling like fast food.
Charged me $5 for an Oreo shake because they don’t know how to enter an Oreo Sunday on their computer.
Atmosphere: 3
Food: 5
Service: 1
Disgusting .. Food was cold.. All of it.. Fries were cold. rubbery. And almost burnt.. Whopper sandwich was cold.. got a cup of coffee kid dumped to pots together and coffee was luke warm at best.. never fo their again
Atmosphere: 1
Food: 1
Service: 1
Well it is fast food so I can’t really give it five stars, on the other hand every time I have been here the store was clean and the service was given promptly and with a smile.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
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