KFC
45780 N Gratiot Ave, Macomb
(586) 231-0020
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The food here is actually hot when you get it
Food: 5
How does this place exist?
This KFC is beyond bad.
Sometimes you might have a long wait in a chain restaurant.
Sometimes you might have bad food in a chain restaurant.
Sometimes you might have bad employees in a chain restaurant.
Sometimes a chain restaurant might be filthy.
This place has it all. You can't make this up; this place is terrible.
Every time I come here I walk out because each item I listed exists in this place.
Today I came thinking if its still open they must have fired everyone and cleaned the place up because nobody can be this hard up for KFC they'd put up with it.
Nope.
You want to know what I think? I think some rich guy is punishing his kid. I think his kid kept getting into trouble so he purchased this place & forced his kid to run it.
Not a chance this place is owned by someone wanting to be successful.
Even the soda machine was messed up, bitter carbonated something came out which I threw away and warned everyone else about.
Atmosphere: 1
Food: 1
Service: 1
This place is an absolute joke. Every time I order from them, something from my order is missing. Learned my lesson though. Numerous fast food around them, choose elsewhere.
very nice people had a mess up online and they fixed it no complaints or complications!! KFC
I had to give a star just so I can leave a comment, but trust me they really don’t deserve the 1 star. Today 11/22/25 4:00pm, I purchase chicken for my mom and me. The chicken was so DRY, it was totally pathetic, not one piece of wet meat anywhere, just dried up chicken! I spent $30+ and got terrible service and horrible food. Because my mom and I was hungry, we did eat the fries, they were even old and cold, but she had to eat. I took the food back that my mom and I didn’t eat and I was refunded $6 - WOW! Yep just $6. This is the reason I haven’t been dinning at KFC, this experience just reminded me not to go there every again - I’ll be frying my own chicken for now on or find another spot - oh yeah, POPEYE’s will be opening soon; I hope they put them out of business for real!
Atmosphere: 1
Food: 1
Service: 1
Came there at 11am and said they were closed when they were open.
Found Ramen noodles in my nashville hot strips, never open on time & had me wait 40 minutes for a meal once. Never go here.
Atmosphere: 1
Food: 1
Service: 1
Chicken is undercooked here.... Must be in a hurry or something 🤔
Food: 1
Cold food, was given no drinks and told there is no way to give refunds. Staff is horribly rude. Avoid this one.
Atmosphere: 1
Food: 1
Service: 1
This KFC is about the worst. Rude employees. Rarely go there but everytime the order is wrong. The rude person literally argued that I got an item that I didn’t. After going all the way back to get what was missing. Believe someone that screwed up to begin with. I’ve never seen a place like this. Dirty. Rude. Disgusting. Never going back there
Restaurantji Recommends
Slow moving not good at taking orders
Atmosphere: 2
Food: 2
Service: 1
Mia & Rickeya are the best! Friendly, courteous and professional young ladies. That made my visit so enjoyable. 😄
Atmosphere: 5
Food: 5
Service: 5
If you do DoorDash, avoid this place.
First time - out of chicken at 7pm.
Second time - out of fries and couldn't do a famous bowl / employee fight in the back
Atmosphere: 1
Food: 1
Service: 1
Dirty outside. The lobby is closed. Rude staff. (This short, round, chippy working there definitely needs an attitude adjustment!!!)
Atmosphere: 1
Food: 3
Service: 1
Ordered a kids meal and a 3 piece tender. Couldn't provide the drink they were promoting (cranberry lemonade) because they were out of lemonade. Couldn't provide milk with kids meal because they were out. Finally get to the window and was told we would have to pull forward because there was a 4 minute wait on a 3 piece chicken tender. Waited for 12 minutes before my food came out. 2 people behind us got their food before we did.
Kid-friendliness: Wanted to get my daughter some chicken nuggets apples and milk but was forced to settle for a sugary drink because they were out of milk.
Atmosphere: 1
Food: 1
Service: 1
Loading...