Highly disappointed in this location and the corporate office. We had an issue all the way back in December that still has not been resolved. I keep getting empty promises of a store manager contacting. I also keep getting told that the corporate office is escalating things but nothing. I simply wanted a refund for our poor visit but at this point I want nothing from you. I feel a poor review is all I have left to do.
Atmosphere: 4
Food: 1
Service: 1
Corey Harris
contender for the grossest bathroom i’ve ever been in. impressive.
Jesse Dillon
This store used to great till COVID, this it has slid down hill ever since. I always order 2 LG ice caps not whip add caramel and chocolate sauce. The total comes to $10.38. I was just charged $11.48 after so to do at the drive through register. A woman I assume the manager came the window and told my order was rung up wrong and it would be $11.48 I asked if the prices have gone up. She said no. So they are ringing up my order in a way that it costs more! Why would you do that to your customers? I will be leaving a complaint with corporate hopefully they fix this issue. Or replace the Manager.
Atmosphere: 1
Food: 1
Service: 1
Christina Bilbrey
Absolutely LOVE this store. Friendly and consistent!!! Haven't had an unpleasant experience yet!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old Fashioned Glazed Timbits, Hash Brown, Birthday Cake Timbits, Fruit Explosion Muffins, Chocolate Glazed Donuts, Bagels
Andrea Giambruno
They didnt have the choice to give no stars so i was forced to give them 1 star. I visited this stores drive thru at 7:45am this morning. I was at the speaker ordering but still trying to figure out what my son wanted. The lady who took my order was very very rude as she stated "can you hurry up, we have a long line". REALLY😡 I definitely had some words for her when I pulled up to the window. Telling her that that was poor customer service and she's lucky I'm still giving her money. The only reason why I continued to pay for my order was my son needed to eat breakfast before school and I didnt have time to go anywhere else. I definitely will not be visiting this location anymore.
Stanly Hetman
Veterans Day and the lady says no free doughnut and was very rude . All other time Hortons can do it but this one .
Atmosphere: 1
Food: 1
Service: 1
George Androski
Our favorite place to eat
Atmosphere: 5
Food: 5
Service: 5
Jan Sills
I purchased a Halloween bucket with 31 timbits thru the app and received a 20 piece box of Timbits once I got to the store. The whole reason I ordered it was for the bucket.
Update: Issue still has not been resolved.
Atmosphere: 1
Food: 1
Service: 1
Stefanie Risak
I live close to here so I have been a lot and everytime it’s not good. How do you work here and not know how to make an iced coffee or know what a 3*3 is? Went today asked for large ice coffee 3*3 they never stir it so I made her take it back in and stir. Still tasted strong and old and it was dark barely no sugar or cream. None of the workers can make a good coffee no matter how many times I go back and I complain. The Owner needs to teach his employees how to make a coffee seriously hot or iced both suck. I would rather drive farther to get a correct coffee it doesn’t take that much brain cells to make one. I’m done trying until u train or get new employees cause they suck. Donuts and sandwiches are fine..and when you ask to remake coffee they get attitudes! Please teach your employees how to make a coffee correct.
Atmosphere: 3
Food: 1
Service: 1
Pat Dehayes
There's nothing to say bad about this place. The morning shift is on point with their service.
Ordered 2 Oreo Ice Caps and they were like water not even frozen.
Very upsetting
Food: 1
Service: 3
Dazirae TTC story With PCOS
The little girl Shelby spit in my face and the managers laughed racist place
Service: 1
Jacob Hunter
Messed up my food once again.
Atmosphere: 2
Food: 1
Service: 1
Jamie Juenemann
Placed a counter order at 0800 on a Sunday. Crabby staff. Mediocre breakfast. Expected more from Timmy Ho's.
Atmosphere: 3
Food: 3
Service: 2
Paige Priester
Asked for a farmers wrap, bacon.. said they had no hash browns, said that’s fine, I’d still like a bacon wrap with extra chipotle, I received this. Just an egg and sausage, wrapped. After a long night shift, I just wanted to eat and go to sleep. Very disappointing.
Highly disappointed in this location and the corporate office. We had an issue all the way back in December that still has not been resolved. I keep getting empty promises of a store manager contacting. I also keep getting told that the corporate office is escalating things but nothing. I simply wanted a refund for our poor visit but at this point I want nothing from you. I feel a poor review is all I have left to do.
Atmosphere: 4
Food: 1
Service: 1
contender for the grossest bathroom i’ve ever been in. impressive.
This store used to great till COVID, this it has slid down hill ever since. I always order 2 LG ice caps not whip add caramel and chocolate sauce. The total comes to $10.38. I was just charged $11.48 after so to do at the drive through register. A woman I assume the manager came the window and told my order was rung up wrong and it would be $11.48 I asked if the prices have gone up. She said no. So they are ringing up my order in a way that it costs more! Why would you do that to your customers? I will be leaving a complaint with corporate hopefully they fix this issue. Or replace the Manager.
Atmosphere: 1
Food: 1
Service: 1
Absolutely LOVE this store. Friendly and consistent!!! Haven't had an unpleasant experience yet!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old Fashioned Glazed Timbits, Hash Brown, Birthday Cake Timbits, Fruit Explosion Muffins, Chocolate Glazed Donuts, Bagels
They didnt have the choice to give no stars so i was forced to give them 1 star. I visited this stores drive thru at 7:45am this morning. I was at the speaker ordering but still trying to figure out what my son wanted. The lady who took my order was very very rude as she stated "can you hurry up, we have a long line". REALLY😡
I definitely had some words for her when I pulled up to the window. Telling her that that was poor customer service and she's lucky I'm still giving her money. The only reason why I continued to pay for my order was my son needed to eat breakfast before school and I didnt have time to go anywhere else. I definitely will not be visiting this location anymore.
Veterans Day and the lady says no free doughnut and was very rude . All other time Hortons can do it but this one .
Atmosphere: 1
Food: 1
Service: 1
Our favorite place to eat
Atmosphere: 5
Food: 5
Service: 5
I purchased a Halloween bucket with 31 timbits thru the app and received a 20 piece box of Timbits once I got to the store. The whole reason I ordered it was for the bucket.
Update: Issue still has not been resolved.
Atmosphere: 1
Food: 1
Service: 1
I live close to here so I have been a lot and everytime it’s not good. How do you work here and not know how to make an iced coffee or know what a 3*3 is? Went today asked for large ice coffee 3*3 they never stir it so I made her take it back in and stir. Still tasted strong and old and it was dark barely no sugar or cream. None of the workers can make a good coffee no matter how many times I go back and I complain. The Owner needs to teach his employees how to make a coffee seriously hot or iced both suck.
I would rather drive farther to get a correct coffee it doesn’t take that much brain cells to make one. I’m done trying until u train or get new employees cause they suck. Donuts and sandwiches are fine..and when you ask to remake coffee they get attitudes! Please teach your employees how to make a coffee correct.
Atmosphere: 3
Food: 1
Service: 1
There's nothing to say bad about this place. The morning shift is on point with their service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 2 Oreo Ice Caps and they were like water not even frozen.
Very upsetting
Food: 1
Service: 3
The little girl Shelby spit in my face and the managers laughed racist place
Service: 1
Messed up my food once again.
Atmosphere: 2
Food: 1
Service: 1
Placed a counter order at 0800 on a Sunday. Crabby staff. Mediocre breakfast. Expected more from Timmy Ho's.
Atmosphere: 3
Food: 3
Service: 2
Asked for a farmers wrap, bacon.. said they had no hash browns, said that’s fine, I’d still like a bacon wrap with extra chipotle, I received this.
Just an egg and sausage, wrapped.
After a long night shift, I just wanted to eat and go to sleep. Very disappointing.
Food: 1
Service: 2
Loading...