Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Brittany A. Knox
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Chuck Hodge
Long story short: JUST DON’T GO THERE
My first experience, I got home and found out my order was incomplete. No big deal it happens.
My second trip there, A few weeks later I got home and found out that my order was incomplete.
3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children.
At this point I had not left a review but I did contact the corporate office. They offered to replace my order.
The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”.
I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing.
I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time.
I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible.
Do yourself a favor and go somewhere’s else.
To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
Michele Mp
Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.
Ryan Smith
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
Emily Wysong
do not order from here!! placed an online order for pick up in the store and it said wait time was 15 minutes. showed up 15 minutes later for them to tell me someone already took my order which is weird because they’re SUPPOSED to ask for a name with the order you’re picking up. Lady at the register then tells me if I want to get my food I have to place another order and pay for it AGAIN when I paid for the order the first time. Unprofessional customer service and I will never be coming here again.
Connie Goshea
Was just there and ordered the Boneless Wing 20pc meal deal which included fries, the ENTIRED basket of fries is BURNED!! How could anyone look at this order of fries and serve them to a customer!! Will NEVER visit this location again!! I spoke with Laniya who indicated I could drive back to the store again, NO THANK YOU!!
Food: 1
Kyle Crowell
This location is so dirty. Clean that pop machine!!!!!!!!
Atmosphere: 1
Food: 3
Service: 5
Michelle Stonehill
This was my first visit. The wings and sauce got my 5 stars. Generous servings!
If I could give 0 stars I would. Just go to another WingStop they are very unorganized!!
Atmosphere: 1
Food: 2
Service: 1
Gina Sweet
Can’t tell you how the food was, never received it. Absolutely terrible. They canceled our order and we were hung up on multiple times
Service: 1
Recommended dishes: Boneless Chicken Wings, French Fries
Tom Weingartz
The order was supposed to be ready at 5:36. I didn't receive my food till 6:14. The restaurant was full of people waiting for their orders.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Boneless Chicken Wings, French Fries
Eric Lewis
This is my 4th time eating here. The turnout is about 50%. I placed my order at the counter today and waited about 15-20 min only to be disappointed after driving 3 min to my apartment. The wings were not fresh and the fries were soggy with grease and not edible.
Atmosphere: 2
Food: 2
Service: 3
Joe Lynch
Service was poor, to go order was wrong, and the food was disappointing
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Long story short: JUST DON’T GO THERE My first experience, I got home and found out my order was incomplete. No big deal it happens. My second trip there, A few weeks later I got home and found out that my order was incomplete. 3ed visit Ordered on line, I was to pick it up at 5:30 and it was not ready until 5:55. They assured me that I had everything but when I got home, you guessed it I had nothing for the grand children. At this point I had not left a review but I did contact the corporate office. They offered to replace my order. The next week, the day that they were to replace my order I received an email from corporate assuring me that my order would be ready at 5:00pm. I called at 4:10 “yes we have your order and it will be ready”. I entered the restaurant 5 minutes early and they had no idea what was going on. So once again I get home to my family of 13, this time with nothing. I contacted corporate again. They offered to replace the order and have it delivered to my home today. I was not at all surprised today when I received an email today telling me that they CANNOT fulfill my order at this time. I have eaten at hundred’s of restaurants in my life and I have never experienced one like this. The food, well it’s chicken wings how bad or how good can it really be? The customer service is beyond unsatisfactory, it is horrible. Do yourself a favor and go somewhere’s else. To WS restaurant and corporate office, you should be ashamed of yourself for the lack of customer service and attention to details.
They could not give me cold wings and cold fries plus my drink was nasty
Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
do not order from here!!
placed an online order for pick up in the store and it said wait time was 15 minutes. showed up 15 minutes later for them to tell me someone already took my order which is weird because they’re SUPPOSED to ask for a name with the order you’re picking up. Lady at the register then tells me if I want to get my food I have to place another order and pay for it AGAIN when I paid for the order the first time. Unprofessional customer service and I will never be coming here again.
Was just there and ordered the Boneless Wing 20pc meal deal which included fries, the ENTIRED basket of fries is BURNED!! How could anyone look at this order of fries and serve them to a customer!! Will NEVER visit this location again!! I spoke with Laniya who indicated I could drive back to the store again, NO THANK YOU!!
Food: 1
This location is so dirty. Clean that pop machine!!!!!!!!
Atmosphere: 1
Food: 3
Service: 5
This was my first visit. The wings and sauce got my 5 stars. Generous servings!
Food: 5
Service: 4
Recommended dishes: Boneless Chicken Wings
Restaurantji Recommends
If I could give 0 stars I would. Just go to another WingStop they are very unorganized!!
Atmosphere: 1
Food: 2
Service: 1
Can’t tell you how the food was, never received it. Absolutely terrible. They canceled our order and we were hung up on multiple times
Service: 1
Recommended dishes: Boneless Chicken Wings, French Fries
The order was supposed to be ready at 5:36. I didn't receive my food till 6:14. The restaurant was full of people waiting for their orders.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Boneless Chicken Wings, French Fries
This is my 4th time eating here. The turnout is about 50%. I placed my order at the counter today and waited about 15-20 min only to be disappointed after driving 3 min to my apartment. The wings were not fresh and the fries were soggy with grease and not edible.
Atmosphere: 2
Food: 2
Service: 3
Service was poor, to go order was wrong, and the food was disappointing
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