After I ordered I was told to pull up and wait for my food to be brought to me, but the car behind was served right away.
Atmosphere: 4
Food: 5
Service: 4
rashawn fiorelli
Where's The Beef???
Atmosphere: 5
Food: 5
Service: 5
Keepit Nmotion
I stop by here at least 3 times a month because the service is pretty good. Today I ordered 2 chicken wraps. They were so small your hand could cover the hold wrap. I ordered ice tea and received something that looks like ice tea but breasted like plan water. So basically I paid $2 for a cup of colored water. šš
Atmosphere: 4
Food: 3
Service: 4
Myranda Dashner
Recently moved to the area and had a hankerin' for a beef and cheddar. Found an Arby's 2 miles from my place.
I pull up and that autovoice asks me what I want. Then the real person comes on and the contrast in tone is SEVERE. This woman sounds like she could not be bothered. Like the rest of the world is the biggest inconvenience to her.
When I pull up to the window, I can see all the workers in the back and front. They all look either mad or bored. Definitely not instilling confidence in the food.
It was lukewarm. The beef n cheddar were so messy that it was impossible not to get it everywhere. Everything, including the meat, was mostly off of the bun.
The most annoying part, however, was that they wanted me to back up my car a few feet and then drive up again.
Why, you may ask?
I've worked in fast food. They're on a timer. And they weren't going to make their time for their metrics, so they wanted me to reset the clock. UNBELIEVABLE.
Never going back to this location again. Completely unprofessional.
Atmosphere: 2
Food: 3
Service: 2
Nikki Nikki
Paying over $20 for a meal that you have to wait 3-5 minutes for, only to receive it with cold fries cooked in old grease. I swearā¦the most simplest act of careāserving food rightāis being skipped. Like damn, itās fries. Not filet mignon.
Arby's on 12mile & Dequindre needs to get it together. So busy worrying about you sitting in drive-thru too long on the timer, so they have you pulled to the THANK YOU sign, where you wait for your food. Only to be served with old dirty cold fries š¤®
Atmosphere: 1
Food: 1
Service: 1
Geneva Williams
This restaurant has stepped up.. The cheese steak was delicious hot made correctly. Let's get into customer service šÆ From the speaker to where the cash was handled I had to ask the woman her name which is Rasheeda so professional polite omg I haven't received customer service like that in years .... Please take to heart we need more employees like this prices went up and us as the customer we deserve hot food and go service . So with that being said two thumbs up to Rasheeda she is awesome ...
Atmosphere: 3
Food: 5
Service: 5
Amanda La Grange
donāt go here, a worker by Idr what her name was at the drive thru, stole my credit card number & made purchases at 4 different websites & when I called the manager literally was acting like it wasnāt a big deal & laughing about it. Very unprofessional if you ask meā¦
Atmosphere: 1
Food: 4
Service: 1
Reese Reese
It was ok
Atmosphere: 4
Food: 4
Service: 4
Keith Barth
Apparently ordering marinara for mozzarella sticks then asking for one thing of ranch means you want all ranch no marinara.
Christian Smith
I have a different perspective of Arby's. I assumed it was a place older people went when I was younger but now Arby's top 3 over many
How many times can one place screw up an order? Completely Incompetent idiots. Never again.
Christopher Parkinson
Very good place to go
Atmosphere: 5
Food: 5
Service: 5
Kenneth R Crampton
I came into this Arby's on Sunday 5-18-25 the cashier right down to the employees in the back making the food was really cool the manager that was working the shift at the time seemed to enjoy they're job was really outgoing with the customers as well, I'll definitely be coming back to this location simply because of how everyone works together
Atmosphere: 5
Food: 5
Service: 5
nevaeh
The last two times iāve came here they havenāt put the āCedricās bbqā on the sandwiches. The whole point of them is literally the sauce and they havenāt mentioned not having it, just never put any on.
Amanda Castano
Go to ANY other Arbys. This was the second time I got insanely thick roast beef on my sandwiches. Last time was about a month and a half ago. This time I returned to see what the issue was and I was told there is an issue with the meat slicer. You would think they would prioritize the meat slicer being in working order considering itās their whole menu. The staff was great and provided a refund but until the meat slicer isnāt kicking out 1/4in sheets of basketball leather, avoid at all costs.
After I ordered I was told to pull up and wait for my food to be brought to me, but the car behind was served right away.
Atmosphere: 4
Food: 5
Service: 4
Where's The Beef???
Atmosphere: 5
Food: 5
Service: 5
I stop by here at least 3 times a month because the service is pretty good. Today I ordered 2 chicken wraps. They were so small your hand could cover the hold wrap. I ordered ice tea and received something that looks like ice tea but breasted like plan water. So basically I paid $2 for a cup of colored water. šš
Atmosphere: 4
Food: 3
Service: 4
Recently moved to the area and had a hankerin' for a beef and cheddar. Found an Arby's 2 miles from my place.
I pull up and that autovoice asks me what I want. Then the real person comes on and the contrast in tone is SEVERE. This woman sounds like she could not be bothered. Like the rest of the world is the biggest inconvenience to her.
When I pull up to the window, I can see all the workers in the back and front. They all look either mad or bored. Definitely not instilling confidence in the food.
It was lukewarm. The beef n cheddar were so messy that it was impossible not to get it everywhere. Everything, including the meat, was mostly off of the bun.
The most annoying part, however, was that they wanted me to back up my car a few feet and then drive up again.
Why, you may ask?
I've worked in fast food. They're on a timer. And they weren't going to make their time for their metrics, so they wanted me to reset the clock. UNBELIEVABLE.
Never going back to this location again. Completely unprofessional.
Atmosphere: 2
Food: 3
Service: 2
Paying over $20 for a meal that you have to wait 3-5 minutes for, only to receive it with cold fries cooked in old grease. I swearā¦the most simplest act of careāserving food rightāis being skipped. Like damn, itās fries. Not filet mignon.
Arby's on 12mile & Dequindre needs to get it together. So busy worrying about you sitting in drive-thru too long on the timer, so they have you pulled to the THANK YOU sign, where you wait for your food. Only to be served with old dirty cold fries š¤®
Atmosphere: 1
Food: 1
Service: 1
This restaurant has stepped up.. The cheese steak was delicious hot made correctly. Let's get into customer service šÆ From the speaker to where the cash was handled I had to ask the woman her name which is Rasheeda so professional polite omg I haven't received customer service like that in years .... Please take to heart we need more employees like this prices went up and us as the customer we deserve hot food and go service . So with that being said two thumbs up to Rasheeda she is awesome ...
Atmosphere: 3
Food: 5
Service: 5
donāt go here, a worker by Idr what her name was at the drive thru, stole my credit card number & made purchases at 4 different websites & when I called the manager literally was acting like it wasnāt a big deal & laughing about it. Very unprofessional if you ask meā¦
Atmosphere: 1
Food: 4
Service: 1
It was ok
Atmosphere: 4
Food: 4
Service: 4
Apparently ordering marinara for mozzarella sticks then asking for one thing of ranch means you want all ranch no marinara.
I have a different perspective of Arby's. I assumed it was a place older people went when I was younger but now Arby's top 3 over many
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
How many times can one place screw up an order? Completely Incompetent idiots. Never again.
Very good place to go
Atmosphere: 5
Food: 5
Service: 5
I came into this Arby's on Sunday 5-18-25 the cashier right down to the employees in the back making the food was really cool the manager that was working the shift at the time seemed to enjoy they're job was really outgoing with the customers as well, I'll definitely be coming back to this location simply because of how everyone works together
Atmosphere: 5
Food: 5
Service: 5
The last two times iāve came here they havenāt put the āCedricās bbqā on the sandwiches. The whole point of them is literally the sauce and they havenāt mentioned not having it, just never put any on.
Go to ANY other Arbys. This was the second time I got insanely thick roast beef on my sandwiches. Last time was about a month and a half ago. This time I returned to see what the issue was and I was told there is an issue with the meat slicer. You would think they would prioritize the meat slicer being in working order considering itās their whole menu. The staff was great and provided a refund but until the meat slicer isnāt kicking out 1/4in sheets of basketball leather, avoid at all costs.
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