Bambu Desserts and Drinks Madison Heights

Visiting from out of town and trying something old but new. The menu looks creative and enticing. I chose to try the Bambu Favorite and the Honeydew Milk tea, with the ube waffle. My, do I love the variety of tastes and goodness. The waffle was so good and purple! Worth a try.

Bad customer service, was playing phone , didn’t say anything, not even a smile ,

Was excited to see what this place was, so I just ordered a plain coffee for starters. They didn't feel like explaining that that would be different. It took five minutes and they left at least an inch of room in the cup. I kept asking questions and telling them I was curious but they never really explained anything.

Atmosphere: 3

Food: 3

Service: 1

The cashier was super friendly! I tried 3 macaroons and they all weren’t as good as ones bought at Meijer. The cheesecake one had no flavor, the birthday cake one was decent, and the Oreo one didn’t take like chocolate at all it just tasted like the cream of an Oreo. I find it weird that they add sugar to their smoothies, that sort of defeats the purpose of ordering a smoothie as a healthy option. I got a kiwi strawberry smoothie and it honestly tasted like it was unhealthy for me and as though it was made at McDonalds. They also don’t make the smoothies in front of you, they go to the back behind a curtain to do so. Wanted to try a new place but I won’t be back.

Food: 1

Service: 5

I usually just get coffee drinks or milk teas here. This is the only boba place in the area that has strong coffee options, so I like that. Another notable mention is the coconut flavors and their blended coffee.

Quality of the drink does depend on who is making it though…

The atmosphere isn’t there but I just grab and go usually so idc ?

Atmosphere: 2

Food: 4

Service: 4

Offers a fantastic selection of fresh juices, including delicious options like fresh coconut water and a variety of other flavors. The juices are incredibly refreshing, made from high-quality ingredients, and served with a smile. The atmosphere is vibrant, and the staff is friendly, ensuring a pleasant experience. Whether you're looking for a healthy pick-me-up or a refreshing drink to beat the heat, this juice center is a must-visit. Highly recommended for all juice lovers!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bambu Refresher, Mochi

Delicious and super good.
We ordered Mango smoothie and coconut taro they are yummy.
Want to try different flavours

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mango Dazzle Smoothie

I ordered 1 Mango Fruit Tea, 1 number 10 Che and 1 Avocado Durian Smoothie. Except the Che, the other things was so bland and tasteless. The Che was good as always but I was so disappointed with the other 2

Atmosphere: 5

Food: 2

Service: 4

Ordering online for a pickup hasn't disappointed me. They get it right and one-time. Ariel is wonderful at making great drinks! Got the matcha jasmine slushy and it was amazing! I love how they have sugar free options.

Atmosphere: 5

Food: 5

Service: 5

I love the Mango & Pina Colada smoothie
Service is very slow
Even when you call in an order
Too much Sun in the lobby
Uncomfortable to sit & enjoy

Atmosphere: 2

Food: 5

Service: 2

I ordered 1 Mango Fruit Tea, 1 number 10 Che and 1 Avocado Durian Smoothie. Except the Che, the other things was so bland and tasteless. The Che was good as always but I was so disappointed with the other 2

Atmosphere: 5

Food: 2

Service: 4

Came in 10 minutes prior to closing. Stood and waited for service. No one came out, when she finally did, she told me she wasn’t taking any orders anymore because they’re backed up.

My point is then why did you not lock the door? I was in the store and waiting for service. Just bad customer service.

Been a while since I've had Bambu.. to my disappointment, quality is not as good. My drinks were lacking in flavor and definitely seemed like they were short on ingredients because my drink was lacking.. definitely going to try that new place up the road instead next time.

Atmosphere: 2

Food: 1

Service: 2

Drinks are good. But you have to be prepared to wait 20-30 mins per drink. I feel like there was a management change. The wait time under the previous management was non-existant. Now, be prepared to keep waiting for your drink. Really disappointing.

Atmosphere: 2

Food: 4

Service: 1

These drinks are way too expensive to be this inconsistent