Baskin-Robbins

28875 Dequindre Rd, Madison Heights
(248) 336-9022

Recent Reviews

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Avonne

Just left the store to redeem a bday ice cream that expired today. I showed the lady my phone to scan and it wouldn't scan but she can see that I had a free scoop. She wouldn't give me the ice cream and basically told me to leave. When I asked for corporate number to call and discuss my issue, she wouldn't give me the number and told me to go outside and look for it. 1st and last time at this location. If y'all want ice cream with good customer service go to 12 & hoover

LITTLEVIC SMITH

I HAD THE DUMBEST EXPERIENCE WITH THIS BASKIN ROBBINS.I ORDERED A QUART OF ICE CREAM THUR UNBER EATS. MINUTES AFTER THE UBER GUYCALLS AND TELLS ME THEY HAVE NO ICECREAM,IWAS LIKE, WHAT ICREAM STORE DOES NOT HAVE ICE CREAM.HE CALLED ME AGAIN WITH THE SAME RESPONSE, NO ICE CREAM, I AM SO FURIOUS BY THIS TIME. I COULDN'T UNDERSTAND WHAT HE WAS SAYING, SO I SAID JUST CANCEL MY ORDER,THEN UBER EATS GONNA TEXT ME WITH I STILL HAVE TOPAY FIFTY DOLLARS FOR THERE TIME. WHAT TIME, THE GUY HAD NOY GOT THERE YWT, I AM THOUGH WITH BASKINROBBINSAND UBER EATS, THEY FULL OF CRAP!!!

heather cruce

Good clean establishment, friendly staff, always delicious 😋

xYourLocalGuidiee86x

Good clean establishment, friendly staff, always delicious 😋

Eric Macuga

Employee never came to the drive through window, 30 minutes before close.

Derek Montgomery

Baskin Robbins has the BEST chocolate ice cream of ALL time!

Koushik Reddy

I ordered milkshake at Baskin. Its too watery. No taste.

sintia ahmed

bengali uncle omgggg😐 nobody wanna face these kinda ugly attitude he has

Wolf Blood

They need to correct their hours on your Google page. It says 11pm but actually closes at 10pm.

Arielle Dobine

It was good

Bobbi

They're ice cream is generally while frozen and solid and it was more like soft serve. Probably won't be going back after all these years.

Gregory GetItRight

Was going but they were closing

J P

Absolutely HORRIBLE customer service

Atmosphere: 1

Food: 1

Service: 1

Jayson Bauer

Absolutely horrible service, ordered a cake 4 weeks ago for pickup today.. have the receipt and was told they don’t have any for pickup.. lady was rude as hell, avoid this location at all costs..

Atmosphere: 1

Food: 1

Service: 1

BrianTracy Hurt

No Hot Fudge!! A few drizzles of caramel. NOTHING like the picture!! Very disappointed especially for the price. Might want to put pictures up so employees know what the end product should look like.

Food: 2

Service: 2

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