Absolutely horrible service, ordered a cake 4 weeks ago for pickup today.. have the receipt and was told they don’t have any for pickup.. lady was rude as hell, avoid this location at all costs..
Atmosphere: 1
Food: 1
Service: 1
BrianTracy Hurt
No Hot Fudge!! A few drizzles of caramel. NOTHING like the picture!! Very disappointed especially for the price. Might want to put pictures up so employees know what the end product should look like.
Phone doesn’t work, I Uber eats pink bubble gum ice cream just to not receive it . Just a bunch of chocolate ice cream and melted
Atmosphere: 1
Food: 1
Service: 1
ronald daugherty
Taste of horrible
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Double Scoop
Shaker Shalash
Horrible place to go to. I ordered a hot fudge sundae and ended up getting one fat scoop of whip cream Indian dude doesn’t know basic manners save your money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Nathan Collins
Apparently it's too hard to pay attention to detail for most people nowadays. I don't know how hard it has to be. Or how slow it has to be said, or what language it needs to be spoken. Three different scoops of ice cream means three different kinds and vanilla means vanilla.
Food: 2
Service: 2
Tamela Robinson
The guy working at the time of our visit seemed to have an attitude problem. When my 7yr old & I wanted to try a sample of a new flavor we've never seen before he gave us a very small speck (not even filling the small sample spoon 1 quarter full) he gave us ice cream from the top sides of the contain that was old not fresh nor did it have 1/2 of the ingredients on the speck that was visibly present in the container. I should have left the store right away but I promised my son ice cream for doing well in school so I kept my promise! The workers attitude & lack of trying to provide good customer service will keep me from ever going to this location again! It was the worst experience I've ever had at a Dunkin Donuts/ Baskin Robbins I am compelled to spread the word on Google rating this experience for all to see. Copied & pasted from store receipt survey
Tried to door dash from here and it never arrived! Said someone else picked up! ScammedZero
Atmosphere: 1
Food: 1
Service: 1
Dan Hanson
We doordash from this location occasionally and every single time we ever do our entire order is wrong every time, how difficult is it to scoop the correct ice cream it's literally like they just scoop whatever flavor is in front of them and send
Atmosphere: 1
Food: 1
Service: 1
Shondoa Pruitt
Cashier did not know how to use my coupon instead of immediately getting someone else to help he took other customers ordered went to the back then came out with coat on and
Atmosphere: 2
Food: 4
Service: 2
Robert Waldrop
They still have decent ice cream but it's definitely not as good as it used to be
Was going but they were closing
Absolutely HORRIBLE customer service
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible service, ordered a cake 4 weeks ago for pickup today.. have the receipt and was told they don’t have any for pickup.. lady was rude as hell, avoid this location at all costs..
Atmosphere: 1
Food: 1
Service: 1
No Hot Fudge!! A few drizzles of caramel. NOTHING like the picture!! Very disappointed especially for the price. Might want to put pictures up so employees know what the end product should look like.
Food: 2
Service: 2
My wife loves this place.. 31 flavors!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough Polar Pizza Ice Cream Treat, Reese's Peanut Butter Cup Layered Sundae
Phone doesn’t work, I Uber eats pink bubble gum ice cream just to not receive it . Just a bunch of chocolate ice cream and melted
Atmosphere: 1
Food: 1
Service: 1
Taste of horrible
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Double Scoop
Horrible place to go to. I ordered a hot fudge sundae and ended up getting one fat scoop of whip cream Indian dude doesn’t know basic manners save your money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Apparently it's too hard to pay attention to detail for most people nowadays. I don't know how hard it has to be. Or how slow it has to be said, or what language it needs to be spoken. Three different scoops of ice cream means three different kinds and vanilla means vanilla.
Food: 2
Service: 2
The guy working at the time of our visit seemed to have an attitude problem. When my 7yr old & I wanted to try a sample of a new flavor we've never seen before he gave us a very small speck (not even filling the small sample spoon 1 quarter full) he gave us ice cream from the top sides of the contain that was old not fresh nor did it have 1/2 of the ingredients on the speck that was visibly present in the container. I should have left the store right away but I promised my son ice cream for doing well in school so I kept my promise! The workers attitude & lack of trying to provide good customer service will keep me from ever going to this location again! It was the worst experience I've ever had at a Dunkin Donuts/ Baskin Robbins I am compelled to spread the word on Google rating this experience for all to see. Copied & pasted from store receipt survey
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I love there
Atmosphere: 2
Food: 4
Service: 3
Tried to door dash from here and it never arrived! Said someone else picked up! ScammedZero
Atmosphere: 1
Food: 1
Service: 1
We doordash from this location occasionally and every single time we ever do our entire order is wrong every time, how difficult is it to scoop the correct ice cream it's literally like they just scoop whatever flavor is in front of them and send
Atmosphere: 1
Food: 1
Service: 1
Cashier did not know how to use my coupon instead of immediately getting someone else to help he took other customers ordered went to the back then came out with coat on and
Atmosphere: 2
Food: 4
Service: 2
They still have decent ice cream but it's definitely not as good as it used to be
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