Waited 20 min to be seated before i left from lack of service then went to 12mi and hoover and waited another 20 before leaving again POOR Service
Atmosphere: 1
Service: 1
Howard Mccalla
I went to lunch today at the Madison Ht. Big Boy! It was one of my best experiences at a Big Boy restaurant! My family and I were treated with kindness and the food and service was amazing! We had Danielle as our server! She was just amazing! I also got a special Big Boy summer prize!If you are in Detroit area please stop in and experience the wonderful food and service! Thank you Madison Ht. Big Boy staff!
Atmosphere: 5
Food: 5
Service: 5
Tina Shelton
Good food. Service was good but no carry out ketchup what!! I don't eat ketchup off the table anywhere after ants came pouring out all over the table years ago. Little disappointed
Atmosphere: 4
Food: 5
Service: 2
Ros Bennett
The waffles and pancakes were cold and hard as bricks look like they had had that for a couple of days and reheated it up the sausages was not done all the way through The eggs were dry, wasted my 30 something dollars I could have went to a better place would not visit again
Food: 1
Service: 3
Phil Kenyon
Great service.. I still miss the old menus.
Atmosphere: 5
Food: 4
Service: 5
Jee Allen
How is this place still open. Your front doors are filthy. The floors were nasty. Even when we cashed out your counter had food all over the counter. Disgusting! Thankful the server Andrew was good. He was very polite. But awful awful filth there.
Atmosphere: 1
Food: 3
Service: 5
Al Crocker
Went here because my toddler wanted pancakes. We were seated right away but waited 25 minutes and no one ever even came to take a drink order. Staff was standing around and only 4 other tables were seated so it was not busy. Left after waiting too long without a single employee coming to the table. Worst part is when driving away saw 3 employees outside behind the store just standing around talking. Went to National Coney Island a few miles away and were sat and fed in the time we were left sitting a table here.
La Trice R Herring
Very clean fast service...kids eat free everyday with purchase of adult meal. Server Andrew was awesome...as were all the servers and hostess. UPDATE not certain if it's due to staffing but it took some time to get served and the order wasn't correct we'd almost finished our burger by the time the fries came... milkshake seemed like a kiddy shake and not a regular. Awful experience this trip.
Atmosphere: 4
Food: 4
Service: 2
Amanda Crocker
Came in, was seated, waited 20 minutes and no one even came by to take a drink order. Not impressed 🤷♀️
Atmosphere: 1
Service: 1
Dan
This location is OPEN again! I was there for breakfast on July 14th, food was good and the waitress was very friendly. I called for 2 days last week to get the hours for breakfast buffet no one ever answered the phone. I noticed yesterday their sign says CLOSED???? So I guess another one bit the dust.
Took my mother and wife there for lunch. We ordered the Big Boy, a patty melt, and their BBQ burger. The sandwiches were great, the fries a little weak, but good onion rings. The people were friendly and service was quick. The inside was clean and newly decorated. Glad we stopped.
Atmosphere: 5
Food: 5
Service: 5
Andreos Cooper
Really pleasant waitress we had and food was good as always
Atmosphere: 4
Food: 5
Service: 5
H B
Good experience at Big Boy went on Sunday and had their brunch Buffett - 15.99 per person.
Waited 20 min to be seated before i left from lack of service then went to 12mi and hoover and waited another 20 before leaving again POOR Service
Atmosphere: 1
Service: 1
I went to lunch today at the Madison Ht. Big Boy! It was one of my best experiences at a Big Boy restaurant! My family and I were treated with kindness and the food and service was amazing! We had Danielle as our server! She was just amazing! I also got a special Big Boy summer prize!If you are in Detroit area please stop in and experience the wonderful food and service! Thank you Madison Ht. Big Boy staff!
Atmosphere: 5
Food: 5
Service: 5
Good food. Service was good but no carry out ketchup what!! I don't eat ketchup off the table anywhere after ants came pouring out all over the table years ago. Little disappointed
Atmosphere: 4
Food: 5
Service: 2
The waffles and pancakes were cold and hard as bricks look like they had had that for a couple of days and reheated it up the sausages was not done all the way through The eggs were dry, wasted my 30 something dollars I could have went to a better place would not visit again
Food: 1
Service: 3
Great service.. I still miss the old menus.
Atmosphere: 5
Food: 4
Service: 5
How is this place still open. Your front doors are filthy. The floors were nasty. Even when we cashed out your counter had food all over the counter. Disgusting! Thankful the server Andrew was good. He was very polite. But awful awful filth there.
Atmosphere: 1
Food: 3
Service: 5
Went here because my toddler wanted pancakes. We were seated right away but waited 25 minutes and no one ever even came to take a drink order. Staff was standing around and only 4 other tables were seated so it was not busy. Left after waiting too long without a single employee coming to the table. Worst part is when driving away saw 3 employees outside behind the store just standing around talking. Went to National Coney Island a few miles away and were sat and fed in the time we were left sitting a table here.
Very clean fast service...kids eat free everyday with purchase of adult meal. Server Andrew was awesome...as were all the servers and hostess. UPDATE not certain if it's due to staffing but it took some time to get served and the order wasn't correct we'd almost finished our burger by the time the fries came... milkshake seemed like a kiddy shake and not a regular. Awful experience this trip.
Atmosphere: 4
Food: 4
Service: 2
Came in, was seated, waited 20 minutes and no one even came by to take a drink order. Not impressed 🤷♀️
Atmosphere: 1
Service: 1
This location is OPEN again!
I was there for breakfast on July 14th, food was good and the waitress was very friendly. I called for 2 days last week to get the hours for breakfast buffet no one ever answered the phone. I noticed yesterday their sign says CLOSED???? So I guess another one bit the dust.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Took my mother and wife there for lunch. We ordered the Big Boy, a patty melt, and their BBQ burger. The sandwiches were great, the fries a little weak, but good onion rings. The people were friendly and service was quick. The inside was clean and newly decorated. Glad we stopped.
Atmosphere: 5
Food: 5
Service: 5
Really pleasant waitress we had and food was good as always
Atmosphere: 4
Food: 5
Service: 5
Good experience at Big Boy went on Sunday and had their brunch Buffett - 15.99 per person.
Atmosphere: 4
Food: 4
Service: 4
Their fish is now fish sticks
Atmosphere: 4
Food: 3
Service: 3
Always great experience!
Atmosphere: 5
Food: 5
Service: 5
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