BIGGBY COFFEE
222 W Eleven Mile Rd, Madison Heights
(248) 591-4230
Recent Reviews
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Counter girl was very helpful
Atmosphere: 3
Food: 5
Service: 5
Baristas are always friendly, establishment is clean and coffee is on point.
Atmosphere: 5
Food: 5
Service: 5
Wonderful coffee options!!!! My fav cafe ❤️❤️❤️. The baristas are so since and kind. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Grreeeeat coffee and exceptional customer service!
Atmosphere: 5
Food: 5
Service: 5
The air conditioner was out during a heat advisory and they made there staff work in that condition. The staff is amazing and dedicated and don't deserve to work in an unsafe environment. The owner should be ashamed.
Atmosphere: 1
Food: 5
Service: 5
Food is great. Love the Strawberry Shortcake with Red Bull. Asiago bagel is great. The big cookies are good as well.
Atmosphere: 5
Food: 5
Service: 5
I unfortunately can no longer recommend this location. I’ve been coming here for years and have noticed a strong nose dive on customer service and quality the last several months. My last visit was the last when the team member working could not have been more rude and acted as though he would rather be anywhere else. My frozen drinks have included large chunks of ice and it’s a visible inconvenience when I’ve requested they re-blend or re-make my drink. They ask you to tip them every time, which I have because I appreciate them being there, but so many visits of rude team members and my drinks being made incorrectly, I feel like I’ve wasted my time and money here. The drive to another location, such as Ferndale, is worth it. I’ve been met with kindness and great service every time at every other location I’ve been to.
Atmosphere: 1
Food: 1
Service: 1
Nice outdoor area very friendly staff
Atmosphere: 4
Food: 4
Service: 4
This place was busy after but they still got us our stuff in a timely manner and the food/drinks were delicious!!
Person on drive thir was super rude
Restaurantji Recommends
Coffee is always subpar compared to other locations. One of the drive thru staff is rude and impatient with customers.
Advice for new employees, calm down, and take your time. It's better to get the order correct than worrying about time. Speed comes with time on the job.
Treat everyone the way you would like to be treated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Caramel Marvel, Teddy Bear, Bacon Egg & Cheese Bragel, Frozen Teddy Bear
Very Polite Staff & Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teddy Bear
I go to this place every Saturday and Sunday morning and idk who told them it’s ok to ask if I want to leave a tip?! For what handing me a coffee? Do they not make an hourly wage? Last time I go I’ll go to 711 down the street to
Atmosphere: 1
I love it! Great customer service 👏🏽
Food: 5
Service: 5
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