Burger King
1540 E 12 Mile Rd, Madison Heights
(248) 234-6378
Recent Reviews
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Here's the deal I had two coupons and two people so the coupon is two breakfast sandwiches with hash rounds and a drink. Get one drink when clearly it says two drinks why I don't know plus they take the coupon the other BK just takes the number on the coupon. The hash rounds were cold. I think bc we are white ppl bs I will never go there again.....🤔
Atmosphere: 5
Food: 3
Service: 1
Food is really hit and miss. Drive thru times can be unbearably long. I was asked to pull forward ten minutes ago and am still waiting for food. There is no one else here all I ordered are two sandwiches and tiny fries. I think they just forgot about me. Stay at home and make your own food, you’ll be glad you did. It’s a shame because when they get their act together the food here can be out of this world delicious.
Atmosphere: 3
Food: 3
Service: 3
Awesome fries and burgers
Atmosphere: 5
Food: 5
Service: 5
The food was really good, but the service was horrible, the cashier was on his phone the whole time and never said a word to us. The manager was on a personal call, our food was ready and sitting there I had to ask for it. He gave it to us and just walked away and Back on his phone.
Atmosphere: 1
Food: 5
Service: 1
I walked in and ordered 3 items. I waited 20 minutes and got home only to realize it wasn't even right. So disappointing. What is going on there?
Atmosphere: 1
Food: 3
Service: 1
The chicken sandwich was not good at all
For fast food, the Whopper is the death of me lol... I just love the flame grilled flavor and size. Its a decent value as well.
Atmosphere: 5
Food: 5
Service: 5
Good service at this one.
Atmosphere: 5
Food: 5
Service: 5
I ordered double cheeseburger and fries and small coke I got a cheeseburger and my fries were mixed up with onions rings my coke was water and the worst part I paid 9.16cents and they didn't get one thing right thanks for stealing my money
Atmosphere: 4
Food: 1
Service: 4
Employees are completely unprofessional, swearing threatening customers causing unnecessary drama outside. It was a total of 4 employees all drive thru workers. One employee was taking video of someone OUTSIDE instead of doing his job. They had a delivery and totally ignored it. No wonder their service and food suck... I could not get my food in a timely manner because half the crew were outside acting like fools.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
the most terrible customer service experience of my life. if you need to go after midnight brace yourself. after getting my order wrong they were frustrated through the speaker and condescending. i understand its not fun working the night shift but these people are unbearable
Food was good. Fries were fresh and crispy. Crispy chicken sandwich was hot and fresh as well. Overall good experience.
Atmosphere: 5
Food: 5
Service: 5
Staff was good but the food was subpar
Atmosphere: 3
Food: 3
Service: 3
Really great staff very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Ugh let’s say I have been to several locations due to poor customer service and food and each location I’ve been to. So far this one was the best until I ordered three sausage egg biscuits without cheese and there was cheese and they were nice about re making but what upset me they ran out of biscuits so they could only remake two of them I wasn’t happy. Not sure why burger always run out of biscuits smh McDonald’s and Wendy’s do not get your stuff together Burger King!!!!! I was trying to get a refund and they told me in store if you order online you have to get refund online. I went online to ask for a refund first off Burger King no longer has a number you have to email them and it’s horrible!! They told me the store was suppose to give me a refund and it’s not set in stone. Horrible such a horrible experience and restaurant.
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