This is plain? Then get an attitude when I bring this mess back! Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Mrs Ford
Oreo milkshake is the bomb
Atmosphere: 5
Food: 5
Service: 5
Melanie Schaffer
EVERY time I order DoorDash here they forget something. I ordered a bacon melt and they forgot the bacon? And my sauces? How hard is it to read like come on..
Atmosphere: 1
Food: 1
Service: 1
Chase Thomas
My food was cold.
Michelle
Anyone that frequents this location knows that they are barely ever busy, maybe around lunchtime is about their only peak in the day, this should have been my first indicator of what I was going to experience with this company. I placed an app order for dinner (hoping this would help the order from being wrong, but boy was I wrong!) We placed over a $60 order and every item that we actually received was wrong and items that we asked to be removed, ended up actually having double of what their normal servings would have been (Like someone was being spiteful, seriously I wish I would have taken pictures). Not to mention we were missing like 3 other items from our order. When I called the store to speak to a manager, a lady named Erica answered stating she was the manager. I barely even got 1 concern out before she started laughing at me and then hung up on me! I called back to the store again where Erica, again laughed and hung up on me. Mind you, as I stated they were not busy when we went to pick up, no one in the drive thru, no one in the actual building, parking lot was bare, we were the only customers at that time. I emailed BK's customer service, where I was told that I could not be in contact with an actual person and my concerns would be passed on to the franchise owner and they would handle the situation within. Nothing for the customer who lost out of their own money. No apology, no respect, no let us make up for that, nothing in return, just basically stating it is ok for this to happen at their businesses and they will continue to do it their way, regardless of the customer losing out. At this point, I have yet to be contacted by anyone other than a robotic email. To me, a business that cares about their customers and their hard earned money, is where I want to spend mine at. I will no longer purchase from any chain of Burger King's or their associates (Tim Horton's, Popeye's, Firehouse subs, etc ) because obviously this company and their CEO, Joshua Kobza, is more worried about feeding their pockets than correcting errors made on purpose by their employees and wasting their customers time and hard earned money. Id prefer to use my hard earned money at places that respect their customers and want them to keep coming back.
Atmosphere: 1
Food: 1
Service: 1
Myshell Marie
Anyone that frequents this location knows that they are barely ever busy, maybe around lunchtime is about their only peak in the day, this should have been my first indicator of what I was going to experience with this company. I placed an app order for dinner (hoping this would help the order from being wrong, but boy was I wrong!) We placed over a $60 order and every item that we actually received was wrong and items that we asked to be removed, ended up actually having double of what their normal servings would have been (Like someone was being spiteful, seriously I wish I would have taken pictures). Not to mention we were missing like 3 other items from our order. When I called the store to speak to a manager, a lady named Erica answered stating she was the manager. I barely even got 1 concern out before she started laughing at me and then hung up on me! I called back to the store again where Erica, again laughed and hung up on me. Mind you, as I stated they were not busy when we went to pick up, no one in the drive thru, no one in the actual building, parking lot was bare, we were the only customers at that time. I emailed BK's customer service, where I was told that I could not be in contact with an actual person and my concerns would be passed on to the franchise owner and they would handle the situation within. Nothing for the customer who lost out of their own money. No apology, no respect, no let us make up for that, nothing in return, just basically stating it is ok for this to happen at their businesses and they will continue to do it their way, regardless of the customer losing out. At this point, I have yet to be contacted by anyone other than a robotic email. To me, a business that cares about their customers and their hard earned money, is where I want to spend mine at. I will no longer purchase from any chain of Burger King's or their associates (Tim Horton's, Popeye's, Firehouse subs, etc ) because obviously this company and their CEO, Joshua Kobza, is more worried about feeding their pockets than correcting errors made on purpose by their employees and wasting their customers time and hard earned money. Id prefer to use my hard earned money at places that respect their customers and want them to keep coming back.
Steve Hakim
I always have a good experience at different burger kings around the nation.
Atmosphere: 5
Food: 5
Service: 5
Aaron Apfel
Got 15 employees inside and 0 cars in the drive through and still managed to mess up my food. Fast service if you like getting the wrong food.
Daniel
Tried this place a few times thinking maybe the first time was just a bad night, nope. Burgers are cold buns completely soaked and the fries tasted like crap, no flavor what so ever
Baught 2 meals got the burgers but no fries just like the food the help is sub par also.
Atmosphere: 1
Food: 2
Service: 1
Tye H
It was a nice Burger King. The staff could have been a little more friendly but the food was fresh and it tasted very good.
Atmosphere: 5
Food: 5
Service: 3
Robert Johnson
By the time I filled my drink cup up, food was ready fast and it was right !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
Chelsea Tracy
Sat in the drive through for 10 minutes at the order box. Cars lining up to 12 mile behind me. No apology no acknowledging the waiting. I asked they said they were busy. There were 2 cars in the parking lot. Terrible terrible service. Edit to add: just opened my burger bun covered in ketchup and ice cold. Think I'm done with
I use drive thru and service is friendly.
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
This is plain? Then get an attitude when I bring this mess back! Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Oreo milkshake is the bomb
Atmosphere: 5
Food: 5
Service: 5
EVERY time I order DoorDash here they forget something. I ordered a bacon melt and they forgot the bacon? And my sauces? How hard is it to read like come on..
Atmosphere: 1
Food: 1
Service: 1
My food was cold.
Anyone that frequents this location knows that they are barely ever busy, maybe around lunchtime is about their only peak in the day, this should have been my first indicator of what I was going to experience with this company. I placed an app order for dinner (hoping this would help the order from being wrong, but boy was I wrong!) We placed over a $60 order and every item that we actually received was wrong and items that we asked to be removed, ended up actually having double of what their normal servings would have been (Like someone was being spiteful, seriously I wish I would have taken pictures). Not to mention we were missing like 3 other items from our order. When I called the store to speak to a manager, a lady named Erica answered stating she was the manager. I barely even got 1 concern out before she started laughing at me and then hung up on me! I called back to the store again where Erica, again laughed and hung up on me. Mind you, as I stated they were not busy when we went to pick up, no one in the drive thru, no one in the actual building, parking lot was bare, we were the only customers at that time. I emailed BK's customer service, where I was told that I could not be in contact with an actual person and my concerns would be passed on to the franchise owner and they would handle the situation within. Nothing for the customer who lost out of their own money. No apology, no respect, no let us make up for that, nothing in return, just basically stating it is ok for this to happen at their businesses and they will continue to do it their way, regardless of the customer losing out. At this point, I have yet to be contacted by anyone other than a robotic email. To me, a business that cares about their customers and their hard earned money, is where I want to spend mine at. I will no longer purchase from any chain of Burger King's or their associates (Tim Horton's, Popeye's, Firehouse subs, etc ) because obviously this company and their CEO, Joshua Kobza, is more worried about feeding their pockets than correcting errors made on purpose by their employees and wasting their customers time and hard earned money. Id prefer to use my hard earned money at places that respect their customers and want them to keep coming back.
Atmosphere: 1
Food: 1
Service: 1
Anyone that frequents this location knows that they are barely ever busy, maybe around lunchtime is about their only peak in the day, this should have been my first indicator of what I was going to experience with this company. I placed an app order for dinner (hoping this would help the order from being wrong, but boy was I wrong!) We placed over a $60 order and every item that we actually received was wrong and items that we asked to be removed, ended up actually having double of what their normal servings would have been (Like someone was being spiteful, seriously I wish I would have taken pictures). Not to mention we were missing like 3 other items from our order. When I called the store to speak to a manager, a lady named Erica answered stating she was the manager. I barely even got 1 concern out before she started laughing at me and then hung up on me! I called back to the store again where Erica, again laughed and hung up on me. Mind you, as I stated they were not busy when we went to pick up, no one in the drive thru, no one in the actual building, parking lot was bare, we were the only customers at that time. I emailed BK's customer service, where I was told that I could not be in contact with an actual person and my concerns would be passed on to the franchise owner and they would handle the situation within. Nothing for the customer who lost out of their own money. No apology, no respect, no let us make up for that, nothing in return, just basically stating it is ok for this to happen at their businesses and they will continue to do it their way, regardless of the customer losing out. At this point, I have yet to be contacted by anyone other than a robotic email. To me, a business that cares about their customers and their hard earned money, is where I want to spend mine at. I will no longer purchase from any chain of Burger King's or their associates (Tim Horton's, Popeye's, Firehouse subs, etc ) because obviously this company and their CEO, Joshua Kobza, is more worried about feeding their pockets than correcting errors made on purpose by their employees and wasting their customers time and hard earned money. Id prefer to use my hard earned money at places that respect their customers and want them to keep coming back.
I always have a good experience at different burger kings around the nation.
Atmosphere: 5
Food: 5
Service: 5
Got 15 employees inside and 0 cars in the drive through and still managed to mess up my food. Fast service if you like getting the wrong food.
Tried this place a few times thinking maybe the first time was just a bad night, nope. Burgers are cold buns completely soaked and the fries tasted like crap, no flavor what so ever
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Baught 2 meals got the burgers but no fries just like the food the help is sub par also.
Atmosphere: 1
Food: 2
Service: 1
It was a nice Burger King. The staff could have been a little more friendly but the food was fresh and it tasted very good.
Atmosphere: 5
Food: 5
Service: 3
By the time I filled my drink cup up, food was ready fast and it was right !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
Sat in the drive through for 10 minutes at the order box. Cars lining up to 12 mile behind me. No apology no acknowledging the waiting. I asked they said they were busy. There were 2 cars in the parking lot. Terrible terrible service.
Edit to add: just opened my burger bun covered in ketchup and ice cold. Think I'm done with
Atmosphere: 1
Food: 3
Service: 1
Love the whooper
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Whopper Sandwich
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