Chipotle Mexican Grill

32 E 14 Mile Rd, Madison Heights
(248) 581-8014

Recent Reviews

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Nick Moceri

Employees were kind and also helped with a gluten allergy

Atmosphere: 4

Food: 5

Service: 5

Rex

The Managers and employees have really bad attitudes . They don't know how to talk to people. Never stepping foot in this place ever again.

Atmosphere: 1

Food: 5

Service: 1

Michael R

The staff on this shift tonight do not get enough credit. The line was backed up out the door. The staff of 7-8 people worked quickly, efficiently, and the manager was even helping out. They all had smiles on their face as well, even with the difficult lady in front of us. The guy at the register was super nice and the customer service was the best I have seen at this location in a long time! These employees killed it tonight!

Atmosphere: 5

Food: 5

Service: 5

Charlie

Steak was super overcooked. Like unchewable. And the chips were very stale and flexible not crunchy.

Store was also dirty in the dinning area and behind the counter

Crs

Rice and chicken were fresh all my toppings were fresh too. The guy making my bowl and the guy who rang me up were very nice. Im happy thank you!

Atmosphere: 5

Food: 5

Service: 5

Eva Tbone

All of a sudden portions are very small. There weren't any peppers and onions available. Don't think I will be back to any of their locations.

Atmosphere: 4

Food: 3

Service: 4

Sydney P

We recently stopped by at this Chipotle location for a quick late lunch around 2:30pm. We were surprised to see that they were out of white rice, fajita veggies, mild salsa, and corn salsa. I had asked if they had extras of the mild salsa and corn salsa and she said they did not. Not even a minute after the lady finished preparing my bowl and put the lid on, I see another woman come around the corner with refills of corn salsa. When I asked if I could have some of the corn salsa, she proceeded to roll her eyes at me as if I’m an inconvenience. Due to their actions, I will not be visiting this Chipotle again.

Atmosphere: 1

Food: 1

Service: 1

Ryan Kowalik

Doesn’t seem to matter how late I come to pick up my order. It’s never ready. 6 people waiting in line and the regular line ordering in house is going faster

Tish M

Food was good but the portion of rice & meat is horrible. Places needs to be cleaned where seating. I told her that wasnt a fair amount of it and continued on

Atmosphere: 1

Food: 4

Service: 1

Donna Davis

Very good service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Guacamole and Chips, Large Chips \u0026 Large Guacamole

Kaylen Drake

Absolutely dreadful. Took over 30 minutes to get my food with a short line. Shorter older women who I think is a the manager is a classic Karen type. Workers worked slower than molasses and some of the workers were just standing around while there were stations open and people waiting. Would not go unless for pick up.

Atmosphere: 1

Food: 3

Service: 1

Cj Olaniyan

I had a great experience at this Chipotle! Casey and Dearlisha were awesome — super friendly, quick, and made sure everything was fresh and just the way I wanted it. They both had great energy and really made the visit enjoyable. Definitely appreciate their great customer service

Atmosphere: 5

Food: 5

Service: 5

CHELLE

Could cleaner but polite service

Atmosphere: 3

Food: 5

Service: 5

Lawrence Kassab

Amazing food and service

Atmosphere: 5

Food: 5

Service: 5

lance thomas

Title: “Told ‘No’ — For a Quesadilla?”

Sass was great — polite, professional, and handled the situation well. Unfortunately, the experience ended there.

I was told I couldn’t order a quesadilla in-store and would need to order it online. Even though I was standing right there, they still refused. When I asked for a manager, Sam (General Manager) came out and acted like I was inconveniencing her.

When I asked, “I can’t order a quesadilla?” she flatly said, “No.”

I’ve never seen an establishment so comfortable saying no to a basic request. It’s not about the quesadilla — it’s about how little they seemed to care about customer experience.

Atmosphere: 3

Food: 3

Service: 1

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