Cold Stone Creamery
32389 John R Rd, Madison Heights
(248) 577-9861
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32389 John R Rd, Madison Heights
(248) 577-9861
Yummy Vanilla with strawberries! This was my Birthday Ice Cream, I got a $5 coupon!
Paid for double almonds in my shake… I don’t see ANY almonds. I do taste the smallest hint… just terrible when I asked for double and paid for double. Wont be back.
Good customer service
Never a bad experience. I've been visiting most of my life. The new Banana cream signature is my absolute all time favorite. Get extra of the mix ins and it is 👩🍳💋🤌🏻
this place was so poorly run and the owner was so incredibly rude over the phone. not professional at all
Fast and friendly service, employees were attentive and detail oriented, I look forward to coming back here. Far too often employees in customer service turn people away from their establishments, especially in this area. Kudos 👏 to these guys for running a tight ship
Horrible staff, non-existent customer service
Atmosphere: 1
Food: 1
Service: 1
Nicest people ever: I accidentally showed up as they are closed and they still gave me candy (Halloween was a couple days ago) and took care of me!
Atmosphere: 5
Food: 5
Service: 5
The food and atmosphere were great but the quantity is disappointing. I ordered a large ice cream and my cup wasn’t even completely filled. They should definitely improve on this aspect.
Atmosphere: 2
Food: 4
Service: 2
i arrived at the store in the afternoon. as soon as i walked in, i was greeted by a young gentleman who told me he goes by the name liban. he treated me like i was one of his friends and made me feel really great due to my social anxiety! give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
came in today around 4 pm. i didn’t catch the name of the sole guy working there but HE DESERVES THE HIGHEST OF RAISE. i have been to countless Coldstones and this one has THE BEST service from this man!!!!! he worked better than a group of 4 i went to a couple weeks ago downtown!!!
Atmosphere: 5
Food: 5
Service: 5
Every time I come in it’s a MINIMUM 20 minute wait whether they are busy or not
Atmosphere: 1
Food: 1
Service: 1
It's expensive, but actually pretty good.
Atmosphere: 4
Food: 4
Service: 4
Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Nice store but the bathroom needs cleaning. And paper
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