Dunkin'

28875 Dequindre Rd, Madison Heights
(248) 915-5539

Recent Reviews

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heather cruce

COFEEEEEEEEE, drinks are always good here and the sweets and treats are always delicious 😋

Atmosphere: 5

Food: 3

Service: 5

S

The Bengali uncle didn’t understand my order at all and messed it up completely. No effort to fix it, no apology. Never going back. Avoid this place. Very rude staff. Messed up coffee.

Atmosphere: 1

Food: 1

Service: 1

Shweta Deshmukh

I had one of the worst customer service experiences that too twice at this Dunkin’ location. The person taking the order had no clue what I was saying despite repeating myself multiple times, he still got the order completely wrong.

The drink I got was nothing like what I ordered, and it tasted awful.
Complete waste of time and money.

Atmosphere: 1

Food: 1

Service: 1

devid alaa

Customer service garbage

Service: 1

MistressNeviah

Made a doordash order and they omitted the item I ordered originally. Needless to say there is anger in this. I have food allergies and the only place I can order things. I ordered no cheese(milk allergy) and they give me extra

Atmosphere: 1

Food: 1

Service: 1

Kristina Petrus

I ordered an iced matcha latte and there was a bug on the inside of the cup. Very unsanitary and will never go to this Dunkin again.

Arielle Dobine

It was good

Atmosphere: 5

Food: 5

Service: 5

Noor Ahmed

We went to get 3 refreshers the associate was very rude. And he had his family and friends in the store. Talking to them while we are waiting for him to take his order.

Atmosphere: 1

Food: 1

Service: 1

JF SR

The food was great, and the service was a bit rushed

Atmosphere: 4

Food: 5

Service: 4

Laurie Law

I went in to purchase donuts. An employee was mopping the floor. Another employee was fixing his coffee. After waiting, I left without anything.

Service: 1

Stacie gold

Ordered the $6.00 breakfast. Hash brown and croissant sandwich tasted freezer burned. Tried to call cant get thru. Will not be back.

Atmosphere: 1

Food: 1

Service: 2

Shifat Al-Islam

Bro he spit in my coffee and forgot to put in my sugar

Atmosphere: 1

Food: 1

Service: 1

lily austin

the staff are extremely rude even going as far to continuously shout “HELLO HELLO” over the speaker because i wasn’t finished with my order and said one moment. they burnt my food and my latte looks like straight black coffee.

Food: 1

Service: 1

Star Lights

I should have checked the reviews first all I can say is gross my mocha latte was horrible. $8.45 down the drain.

Service: 1

Naenay Ninjaharrisoni

Don't buy any baked goods at this location.. almond croissant not fresh and that is 4 dollars. It has happened a couple of times never again

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