McDonald's
32811 Stephenson Hwy, Madison Heights
(248) 588-7909
Recent Reviews
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Customer service also does not care. If there is a mistake, you will not get your money back or a replacement
Atmosphere: 1
Food: 1
Service: 1
The workers are so slow
Atmosphere: 1
Food: 1
Service: 1
Terrible!
Atmosphere: 1
Food: 3
Service: 1
Absolutely won't be back. My order is simple and always wrong. Last time spending money here!
Atmosphere: 1
Food: 3
Service: 1
Update: staff in there yelling and arguing with each other. Nearly an hour wait for food. Shut this dump down.
Averaging about 50% on incorrect orders for me. Slightly less for poorly prepared foods like being stale or cold. It has become a family joke guessing what’s missing before opening the bag. Working fast food is stressful, but this is a level beyond absurd.
Edit: the very next order was missing an entire Big Mac. How is it even possible to make these many errors?
Food: 2
Service: 1
Couldn't pickup my online order because doors were still locked after 7am. I called 3 times. Staff wasn't willing to help. Spent 20 minutes begging for my order which was just a coffee. Was told I couldn't get a refund either.
Atmosphere: 1
Food: 1
Service: 1
Awful. At the speed you get your food here you can go across the street to twin peaks and enjoy a meal there. AFWUL AND SLOW. SHUT IT DOWN.
Atmosphere: 1
Food: 1
Service: 1
Incredibly fast drive thru and no order mistakes. Drive thru staff wasn't impatient or pushy at all, and friendly.
Atmosphere: 4
Food: 5
Service: 4
Dry and very rude sorry usually love them but not today
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Mcmuffin
This place is terrible! Supposed to close at 11 pm and close when they feel like it. I placed an online order at 1045 and pull in the drive-thru 2 minutes later and they turned the lights off when I pull to the window. I see people in there and this is not the first time. Now I have to wait until tomorrow for my money to get back on my card. This place can care less about the quality of customer service they give us. They don't care about the customer, so don't care about them. Go to the McDonald's around the corner on 14 mile and John R. Much better place to dine.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
BE CAREFUL GOING HERE! I left my cell phone and the employees tried to steal it, including whatever manager was on duty. They went as far as telling me the phone wasn’t there, until I tracked its location. They ignored my store calls and calls to my iPhone.
Atmosphere: 1
Food: 1
Service: 1
Excellent
Has to be the worst location I’ve ever been to. You can’t tell me it takes 30 minutes to make precooked burgers and fries. Even with a short staffed crew, this would be absolutely atrocious. Sat in drive thru for 20 minutes with no movement. Hopefully someone sees this so they know to never visit this location.
Little bit of a wait but food was hot and fresh. Best McDonald's I've had in a while
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries
Took a friend's kids on a trip, I don't do McDonald's
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Big Mac, Hamburger, French Fries
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