I frequent this location very often, probably twice a day if not more. Today, I ordered from my mobile app and marked I was at the location already. I understand that drive thrus get busy, I do work in customer service myself, so I have more patience than most. However my order was rung in at 5:25pm. I was told to pull into spot #1 and wait while my order was being prepared. I was ok with this, but once I seen how many cars got in and out with bigger sized orders while I was still waiting, I decided to speak up to the wonderful women who was running orders out. When I asked her, she stated she didn't have anything in my order or even the order on the screen. She apologized and said she would get right on top of it. I wish I would have asked her name, because she was amazing. However, another 15 minutes went by (totalling my weight to 45min now) and I decided to go in and see what the hold up was. When I got in and asked questions the manager, Lynnette was rude! When I explained my situation to Lynnette, she laughed in my face!! And then was told they were handling it. Meanwhile while talking to this horrible manager, Lynette, I was also watching the wonderful women from previously, running back and forth trying to handle everything herself for my order and some as other employees approached her. Lynette was doing nothing but standing there talking to other employees, distracting them as they tried to work. When I tried speaking to Lynnette about what she could do for my wait time, again she laughed in my face and offered a cold small fry!! My order was for a fundraiser, I purchased 4 meals. A small "coold" fry as Lynette offered, is not worth wasting an hour of my time waiting for her to do her job, this is unacceptable. Lynette definitely needs a lesson in customer service and sure as hell doesn't deserve her position or pay. I have children and they have friends who work here as well and they all state how horrible this manager is. And how the owner does nothing about it. Lynette treats the other employees absolutely terrible and the owner allows it. no wonder Lynette still has a job. She should NOT be in any management positions as she has no idea how to play the role. I will not frequent this McDonald's anymore. I will drive the extra miles before I return here.
Nick K
Walk is. Smiling. Make eye contact. Grab my food say thank you, have a good day. Looks at me like she's can't speak. Just rude
Atmosphere: 2
Food: 5
Service: 2
Samantha Schabel
Waited over 40 minutes for our breakfast. We ordered a couple sandwiches and large mocha frappe on the app. We waited inside and watched people come in after us, order, and get their food before us. They forgot the frappe and we had to wait even more.
Atmosphere: 1
Food: 2
Service: 1
FriedChicken
Long lines at night which is a good sign. Place looks clean and dine in service is pretty quick. And their ice cream machine is running. No complaints.
Atmosphere: 4
Food: 3
Service: 4
jason peterson
This McDonalds has the worst service. After waiting inside after ordering for 20 mins they refused to refund my money because it was over $10. After 30 mins I got my order, that was wrong, took another 10 mins to get my correct food. I wasn't the only one this happened to. The only person that showed some concern was the young man working the front counter. I would avoid this McDonalds and go down the street to Culver's.
Atmosphere: 1
Food: 2
Service: 1
Niki7732
Slow service. Burnt fries. Lemonade was just water.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: French Fries
Cobertos _
Hands down the best McDonalds for late night service. No other one in the area compares. Quick, correct, and actually staffed (or seems to be).
Atmosphere: 5
Food: 5
Service: 5
B
Friendly people and correct orders every time I’ve gone through this one.
Service: 5
Anthony Hardy
Good Atmosphere!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget
Jonathon Sheets
I don’t know why every time I get an iced coffee here it’s just milk and caramel. If they even asked to do a hot black coffee as a replacement it would be fine but none at all is simply unreasonable
Just because they don’t grow mold doesn’t mean it’s safe to feed to customers
Atmosphere: 1
Food: 1
Service: 1
Kyla C
-Missing hashbrown -Ordered an iced coffee and received a hot coffee
Food: 1
Service: 1
Tiara Miles
I have gone here a few times and they can’t get the fries right to save their lives. They’re always over cooked and not hot no matter how busy it is. I was charged for the wrong order then had to wait for my change and given cold food. Go elsewhere!!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cheeseburger
Chef Darnell Lane
Service on the inside of this place is very slow they concentrate on drive thru and online only! You'll wait 10 minutes for a person to even come to the front counter
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Quarter Pounder with Cheese
Alex Z
Never wasting my time here. It’s never worth it and it won’t be quick. Thanks for the half filled, unsalted fries after a 20 minute wait in the drive through ?
I frequent this location very often, probably twice a day if not more. Today, I ordered from my mobile app and marked I was at the location already. I understand that drive thrus get busy, I do work in customer service myself, so I have more patience than most. However my order was rung in at 5:25pm. I was told to pull into spot #1 and wait while my order was being prepared. I was ok with this, but once I seen how many cars got in and out with bigger sized orders while I was still waiting, I decided to speak up to the wonderful women who was running orders out. When I asked her, she stated she didn't have anything in my order or even the order on the screen. She apologized and said she would get right on top of it. I wish I would have asked her name, because she was amazing. However, another 15 minutes went by (totalling my weight to 45min now) and I decided to go in and see what the hold up was. When I got in and asked questions the manager, Lynnette was rude! When I explained my situation to Lynnette, she laughed in my face!! And then was told they were handling it. Meanwhile while talking to this horrible manager, Lynette, I was also watching the wonderful women from previously, running back and forth trying to handle everything herself for my order and some as other employees approached her. Lynette was doing nothing but standing there talking to other employees, distracting them as they tried to work. When I tried speaking to Lynnette about what she could do for my wait time, again she laughed in my face and offered a cold small fry!! My order was for a fundraiser, I purchased 4 meals. A small "coold" fry as Lynette offered, is not worth wasting an hour of my time waiting for her to do her job, this is unacceptable. Lynette definitely needs a lesson in customer service and sure as hell doesn't deserve her position or pay. I have children and they have friends who work here as well and they all state how horrible this manager is. And how the owner does nothing about it. Lynette treats the other employees absolutely terrible and the owner allows it. no wonder Lynette still has a job. She should NOT be in any management positions as she has no idea how to play the role. I will not frequent this McDonald's anymore. I will drive the extra miles before I return here.
Walk is. Smiling. Make eye contact. Grab my food say thank you, have a good day. Looks at me like she's can't speak. Just rude
Atmosphere: 2
Food: 5
Service: 2
Waited over 40 minutes for our breakfast. We ordered a couple sandwiches and large mocha frappe on the app. We waited inside and watched people come in after us, order, and get their food before us. They forgot the frappe and we had to wait even more.
Atmosphere: 1
Food: 2
Service: 1
Long lines at night which is a good sign. Place looks clean and dine in service is pretty quick. And their ice cream machine is running. No complaints.
Atmosphere: 4
Food: 3
Service: 4
This McDonalds has the worst service. After waiting inside after ordering for 20 mins they refused to refund my money because it was over $10. After 30 mins I got my order, that was wrong, took another 10 mins to get my correct food. I wasn't the only one this happened to. The only person that showed some concern was the young man working the front counter. I would avoid this McDonalds and go down the street to Culver's.
Atmosphere: 1
Food: 2
Service: 1
Slow service. Burnt fries. Lemonade was just water.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: French Fries
Hands down the best McDonalds for late night service. No other one in the area compares. Quick, correct, and actually staffed (or seems to be).
Atmosphere: 5
Food: 5
Service: 5
Friendly people and correct orders every time I’ve gone through this one.
Service: 5
Good Atmosphere!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget
I don’t know why every time I get an iced coffee here it’s just milk and caramel. If they even asked to do a hot black coffee as a replacement it would be fine but none at all is simply unreasonable
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Just because they don’t grow mold doesn’t mean it’s safe to feed to customers
Atmosphere: 1
Food: 1
Service: 1
-Missing hashbrown
-Ordered an iced coffee and received a hot coffee
Food: 1
Service: 1
I have gone here a few times and they can’t get the fries right to save their lives. They’re always over cooked and not hot no matter how busy it is. I was charged for the wrong order then had to wait for my change and given cold food. Go elsewhere!!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cheeseburger
Service on the inside of this place is very slow they concentrate on drive thru and online only! You'll wait 10 minutes for a person to even come to the front counter
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Quarter Pounder with Cheese
Never wasting my time here. It’s never worth it and it won’t be quick. Thanks for the half filled, unsalted fries after a 20 minute wait in the drive through ?
Atmosphere: 1
Food: 1
Service: 1
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